Blog ComparisonsTop 7 Feature Upvote Alternatives for Product Feedback in 2024

Top 7 Feature Upvote Alternatives for Product Feedback in 2024

Tired of unintuitive feedback boards and the high cost of Feature Upvote or just looking for a better alternative? You've come to the right place. We'll take a close look at all the best alternatives & give you an overview of how they can improve your feedback collection & management.

Comparisons
Last updated on
Illustration for Feature Upvote alternatives in 2024.

Tired of the shortcomings of Feature Upvote or just looking for a better alternative? You've come to the right place. 

Let me know if this sounds familiar. At some point, you decided on using Feature Upvote for feedback collection. 

Everything was handy-dandy til one day you were drowning in feedback again.

Wait what? Wasn't this feedback tool thingy supposed to make you NOT drown in feedback?

Well, yes, of course. So, what went wrong?

It's a combination of many little paper cuts that start adding up over the days. Lack of filtering in the dashboard, no user data sync, no changelogs, widgets...

But don't panic! There are plenty of other alternatives to Feature Upvote that can actually help you. We'll go over them all & let you know how they are better or worse compared to Feature Upvote.


The Best Feature Upvote Alternatives in 2024:

  1. Featurebase - streamlined feedback collection for fast-growing startups
  2. Frill - for a simple yet powerful feedback board, it can get pricey 
  3. Nolt.io - best for low volumes of feedback, no changelogs
  4. Canny.io - for super small or enterprise companies, no in-between
  5. UserBack - for larger teams with a big focus on bug-fixing
  6. featureOS - best for medium-sized teams, highly customizable
  7. Fider - open-source feedback board, most control over data

Before we dive deep into the alternatives, let's look at what makes a good feedback tool. What should you look for when comparing them?

๐Ÿ‘‡ Here's a quick summary


Why even switch from Feature Upvote?

Feature Upvote is a tool best suited for super small volumes of feedback. This brings us to problemo uno with the tool:

1. Poor for managing large volumes of feedback

The last thing you want from your feedback tool is for it to somehow make it harder for you to handle feedback... ๐Ÿคฆโ€โ™‚๏ธ

Seems like a simple thing to ask for, right? 

Why is it then that one of the core features in a feedback tool - its dashboard - is lacking in so many aspects?

Their feedback management suffers from a lack of filtering, infinite scrolling & clunky UX. Good luck trying to make sense of all that feedback.

The feedback tool you choose should be your Swiss army knife for understanding your customers.  

It should help you make sense of the volume of feedback you get & aid in tough decision-making around product opportunities.

2. Lack of a changelog & widgets

At the core of a good feedback tool is the ability to close the feedback loop with your customers. This includes notifying them about the status of their feature requests.

Feature Upvote sort of does this by sending emails to users when something gets completed, rejected, etc.

This is a great way to keep users informed, but it's possible to go one step beyond that.

Most good feedback tools also come with a changelog to keep users informed about changes. Changelogs help with feature adoption & showing your users they are heard. 

They're a great way of keeping users engaged and wanting to leave more feedback - they can see that you listen.

One of the best (if not actually the best) ways of doing changelogs is by showing a popup with new updates when users log back into your app. 

Unfortunately, Feature Upvote doesn't support this, but you can check out Featurebase from this list to try it out. 

Example of Featurebase's automatic changelog popup

The 7 Best Feature Upvote Alternatives for User Feedback

Now that we know the basics of a good alternative for Feature Upvote, let's start by looking at all the options.

Each product in this list was handpicked by us. We tested their features, drawbacks, and costs compared to Feature Upvote.

Let's dive in ๐Ÿ‘‡

1. Featurebase

Featurebase's feedback board

Featurebase is one of the most streamlined alternatives for collecting and prioritizing feedback. It has a powerful dashboard that is great for prioritizing large volumes of feedback.

The interface is user-friendly and simple to use.

To make it even better, it comes with affordable pricing and a Free plan. You can set it up in minutes and always get quick help through live chat.โšก๏ธ

Key features that match with Feature Upvote

  • Feedback boards
  • Comment section
  • Merging similar posts
  • Automated email notifications
  • Custom Domain
  • Multiple languages

What Featurebase has that Feature Upvote doesn't?

  • Powerful widgets - neat feedback collection, changelog, and feedback portal widgets (live demos here)
  • Changelog - send users emails about changes & display new changelogs with their in-app popup when users visit
  • Single Sign-On (SSO) - Automatically sync customer data & log users in. Remove the friction of signing up
  • Dashboard - Flexible Dashboard with lots of filtering to manage feedback in the best way possible
  • AI duplicate post finding - users & admins will see duplicate posts before posting
  • Branded email notifications - add your own colors, logo, and sending address to emails your users get
  • Sort by monetary value - sort ideas by highest paying customers
  • User segmentation - filter feedback by custom groups to find out what the important customers need
  • Follow-up questions - get more context on users' feedback with automatic questions (ex: How important is this to you?)
  • More integrations - more integrations like Jira, Intercom, Zapier, Linear, Clickup, Slack, and more (see here)
  • Prioritization Matrix - visualize ideas using the value/effort framework

Drawbacks of Featurebase

  • SAML 2.0 SSO - Featurebase does not currently support SAML 2.0 SSO. They support JWT-based SSO
  • IP blocking - it's not possible to block users by IP address from posting, commenting, etc

How much does Featurebase cost?

  • Free plan - all basic features like feedback boards, roadmaps, and a changelog to take your product to the next level
  • Growth Plan ($40/month) - 4 managers, all integrations and widgets, custom domain, and seamless user login
  • Premium Plan ($124/month) - 8 managers, API, SSO, and user segmentation

All Featurebase plans let you collect unlimited feedback, and you can try the paid ones with a 10-day free trial. Read more here โ†’

Conclusion

Featurebase is a more polished and streamlined alternative to Feature Upvote. It's great for large volumes of feedback due to its duplicate post-detection & advanced dashboard.

The in-app widgets & changelog also help you get more feedback and communicate updates.

It's very budget-friendly and suitable for all team sizes looking to grow by building the best products in their niche. 

Learn more here โ†’

2. Frill

Frill's feedback board

Frill is a good choice for a simple feedback board without too many advanced features. They have a pretty user interface but could improve a bit on their feedback management side.

The pricing and dashboard make it a good fit for smaller teams with a pretty small volume of feedback.

What Frill has that Feature Upvote doesn't?

  • Feedback collecting widget & changelog popups
  • A more minimalistic & straightforward UI
  • Email customization
  • Roadmap

Drawbacks of Frill

  • Poor dashboard view for managing & moderating feedback
  • No sorting feedback by customer revenue
  • No user segmentation

How much does Frill cost?

  • Startup ($25/month) - 50 active ideas at a time
  • Business ($49/month) - removes the feedback limit 
  • Growth ($149/month) - unlimited feedback, white labeling, privacy features
  • Enterprise (starting at $349/month) - SOC2 and a dedicated support manager
Conclusion

If you're looking for a straightforward alternative to Feature Upvote, Frill is a great option. We find that it works best for smaller teams with a low volume of feedback. 

The $25/month plan is a fine deal if you're willing to sacrifice some advanced features for a simpler experience and no changelog popups.

But if you want to have more than 50 active ideas a month, check out these top Frill alternatives โ†’ 

3. Nolt.io

Nolt's feedback board

Nolt is a simple Feature Upvote alternative & the first in this list not to have any dashboard at all.

This makes it simple to use for small teams looking for basic functions and simplicity but very troublesome at scale.

What Nolt has that Feature Upvote doesn't?

  • More simplicity (at the cost of many features)
  • Roadmap
  • Password-protected boards
  • User mentioning in comments

Drawbacks of Nolt

  • No changelog for closing the feedback loop with users
  • No user segmentation
  • No sorting feedback by customer revenue
  • No admin dashboard to effectively manage feedback
  • It doesn't scale well with many ideas (no bulk editing, filtering, etc.)
  • No built-in prioritization frameworks for product managers
  • Users complain about their outdated user interface

How much does Nolt cost?

  • Essential ($29/month) - 1 board, roadmap, SSO
  • Pro ($69/month) - 5 boards, API, and task management integrations
  • Enterprise (talk to sales) - unlimited boards

The Essential Plan is a great deal for folks who need SSO and can get away with collecting only a single type of feedback. But for other plans, you'll find a better deal elsewhere.

Conclusion

Nolt is a good choice for small startups looking to capture feedback quickly. Although not recommended for larger teams due to the lack of a dashboard, it's a great choice for its price. Unlike most other alternative, you get the SSO at the lowest plan($29/month).

Compared to Feature Upvote it has a lot more integrations & a better user interface.

Want more options? Check out the best Nolt alternatives โ†’

4. Canny.io

Canny's feedback board

Canny is a battle-tested feedback tool for enterprise companies. It has all of the core features you would expect from a good feedback tool, such as a solid dashboard, roadmap & changelog.

Their high pricing means that it's best suited for small companies or enterprises. Either go with the free plan or be prepared to pay $400/mo for features available for free on other tools.

What Canny has that Feature Upvote doesn't?

  • Changelog
  • Customizable email notifications
  • User Segmentation
  • Dashboard optimized for lots of feedback
  • Sort feedback by monetary value
  • More integrations (especially enterprise-grade)

Drawbacks of Canny

  • Expensive - most important features at $400/month
  • No announcement popups
  • No follow-up questions like "How important is this for you?" for extra insights
  • No built-in prioritization frameworks
  • Supports only English
  • Complaints about prioritizing sales over product improvement, leaving many users dissatisfied

How much does Canny cost?

  • Free plan - limits active posts to only 100 a month. For very small companies only
  • $99/month (Starter Plan) - custom domain, roadmap, 2 integrations. Very limited in features
  • $399/month (Growth) - for 5 admins, user segmentation, private boards, and more
  • Business (talk to sales) - unlimited boards, pay by invoice, SOC2, etc

Canny Pricing 2024: Is It Worth It โ†’

Conclusion

Canny is an excellent choice for large enterprises. They are SOC2 certified, support paying by invoice & have advanced moderation features. 

White labeling and email customization are also available.

If you don't get much feedback, check out their free plan, but remember that upgrading will cost you quite a bit.

Check out the best Canny alternatives โ†’

5. Userback

Userback's feedback board

Userback is a fine alternative for folks needing widgets for feedback & bug reports.

Unlike other alternatives, they support session replays & video feedback. They're great for ironing out bugs in your application, as users can simply send you a short video or screenshot.

What Userback has that Feature Upvote doesn't?

  • Session replays
  • Video
  • Browser extension for internal feedback collection

Drawbacks of Userback

  • No duplicate post-detection system
  • No Changelog for closing the feedback loop
  • Lacks customizations (+ no dark mode) 
  • No built-in prioritization frameworks for product managers
  • No follow-up questions like "How important is this for you?" for extra insights

How much does Userback cost?

Userback's pricing is best for larger teams with different products:

  • Startup plan - $59/month, allowing 10 admins and 5 projects
  • Company plan - $119/month, allowing 15 admins and 15 projects
  • Premium Plan - $217/month, allowing 25 admins and 27 projects

Note: 'Projects' are your companies or products, which you'd have to have a lot to get the most out of your money.

Conclusion

Userback is the best choice for large teams with many admins managing feedback. Their widgets are great with features such as video recording & screenshotting.

Their focus seems to be a bit more on the bug reporting aspect instead of feedback collection. This has led to them missing some features, such as duplicate post-detection.

It's a good tool to capture user feedback, but if you're a smaller company, other deals will make more sense as you'd be paying for empty admin seats.

Check out the best UserBack alternatives โ†’

6. featureOS

featureOS's feedback board

FeatureOS (previously Hellonext) is packed with tons of useful features that not many others in this list have. If you're looking for very detailed control over every aspect of the feedback board, then featureOS might be a good choice.

What featureOS has that Feature Upvote doesn't?

  • Very customizable
  • Widgets for feedback collecting & changelog
  • A knowledge base feature
  • @ mentioning in comments
  • More integrations

Drawbacks of featureOS

  • No user segmentation
  • Cannot sync customer data
  • No sorting feedback by customer revenue
  • No follow-up questions like "How important is this for you?" for extra insights
  • No built-in prioritization frameworks for product managers
  • Bigger learning curve due to high level of customization

How much does featureOS cost?

FeatureOS comes with three paid plans:

  • Runway - $29/month
  • Take Flight - $79/month
  • Fly High - $149/month
Conclusion

FeatureOS is a great solution for collecting feedback. Their platform is highly customizable & can be fine-tuned to your needs.

However, we find that they lack some essential features, such as feedback prioritization. This can make it a bit difficult to understand what to build next.

If you want more options, check out these top featureOS alternatives โ†’

7. Fider

Fider's feedback board

Fider is an open-source feedback tool. It's for companies seeking full control over their data & self-hosting their feedback portal.

It does not have many features (i.e., no changelog, roadmaps), but it is still a decent choice for smaller companies.

What Fider has that Feature Upvote doesn't?

  • Open-source & self-hosting
  • Markdown editor
  • Webhooks

Drawbacks of Fider

  • No embeddable widgets
  • No roadmap or changelog feature
  • No user segmentation
  • Self-hosting could get expensive
  • No sorting feedback by customer revenue
  • Minimal features compared to other tools on the market at this price
  • No built-in prioritization frameworks for product managers

How much does Fider cost?

Fider has a flat price of $49/month for all features on their Fider Cloud plan. 

As for self-hosting, it's a bit more difficult to estimate costs. 

First, you'll have to find a place to host it in & estimate how much traffic you'll get. The hidden costs of how much you have to spend setting up, updating, securing, & managing the instance should also be considered.

Conclusion

Fider is an open-source alternative to Feature Upvote. It's a pretty simple tool that focuses only on feedback collection. Their lack of a dashboard means it's not suited for high volumes of feedback.

If you are a small company looking to own your data, then Fider is a good choice. However, the pricing only makes sense if you need an open-source solution. Otherwise, you can get more features from competitors at half the price.

Check out the top Fider alternatives โ†’

What is Feature Upvote?

Feature Upvote is a user feedback tool to centralize all your feedback in one online board. 

It aims to help you discover the most valuable product opportunities. 

Key features of Feature Upvote

  • Feedback boards - let users submit ideas and upvote others' posts
  • Custom domain - use your own domain for feedback, such as feedback.yourcompany.com
  • Multiple languages - supports 17+ languages
  • Custom styling - customize any part of Feature Upvote with your own CSS styling
  • Email notifications - automatically update your users about status changes, comments, and new feature releases
  • Integrations - connect Feature Upvote with popular tools like Slack, Jira, and more
  • Saml 2.0 SSO - enterprise users can allow access with their existing infrastructure

How much does Feature Upvote cost?

Screenshot of Feature Upvote's pricing.
Feature Upvote's pricing.

While Feature Upvote's pricing may seem simple and affordable at first, it's actually one of the most expensive feedback tools out there.

They are priced per board per month. This means that for 3 boards on the Standard plan, you'll pay a whopping $357/month.

Here are their plans with monthly billing:

  • Bootstrapper ($59/board/month) - unlimited contributors, unlimited team members, multiple languages, custom domain
  • Standard ($119/board/month) - custom CSS styling, SAML 2.0 SSO, integrations for Jira, Slack, Zapier, Teams
  • Enterprise (talk to sales) - custom DPA, security audit, custom T&C

Feature Upvote also offers a generous 30-day trial to test out their application.


Conclusion

Feature Upvote is a feedback tool best suited for small teams looking to manage small volumes of feedback. 

However, they are very expensive and are missing some important features, such as an intuitive dashboard and widgets for feedback collecting & changelogs.

To choose the right alternative, it's important to consider your needs and budget. If you're looking for an intuitive Feature Upvote alternative that's affordable, check out Featurebase.

It has all of the same features and more. For example, you can prioritize feedback by monetary value, segment users, and send out changelogs.

You can completely brand your emails and use their widgets inside your app for collecting feedback & showing changelogs.

Featurebase comes with a Free Plan, which you can set up in minutes, so there's no downside to trying it. ๐Ÿ‘‡