Blog ComparisonsTop 15 Mopinion Alternatives for Product Feedback in 2024

Top 15 Mopinion Alternatives for Product Feedback in 2024

Want an affordable Mopinion alternative that's perfect for product management feedback? In this post, I've listed all of the top competitors that offer the best bang for your buck. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

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List of the top 15 best alternatives for Mopinion.

Looking for an affordable Mopinion alternative with feedback boards, roadmaps, and changelogs? You're in the right place!

I get it. You want a product feedback tool that's slick, powerful, and gets the job done quickly, but Mopinion is more for website feedback and satisfaction surveys.

No worries. I gathered all of the best Mopinion alternatives in one place and analyzed their pros, cons, and pricing, so you don't have to.

Let's find you the feedback tool of your dreams! ๐Ÿ‘‡


The Best Mopinion Alternatives in 2024:

  1. Featurebase - All-in-one feedback tool, best value for money
  2. Nolt - Great for small teams, limited features
  3. Ducalis - For advanced feature prioritization, poor collection
  4. Frill - Simple design and lightweight widgets
  5. Dovetail - For in-depth analysis of long-form feedback, no collection features
  6. featureOS - Good for collecting feedback, poor for prioritizing it
  7. Sleekplan - Most affordable pricing, limited features
  8. Aha! - Complete feedback suite for enterprise, complex & aged UI
  9. UserSnap - Very customizable widgets, for enterprise use
  10. Skool - More of a community platform, but can be used for product feedback
  11. GitHub Discussions - For open-source & internal projects, no prioritization features
  12. Canny - For super small or enterprise companies, no in-between
  13. ProdPad - For larger companies, roadmapping and feedback collection
  14. UserVoice - All-in-one feedback suite for enterprises
  15. Pendo - Complete customer experience software for enterprises

But before you run off to choose an alternative, let's go over Mopinion's drawbacks. This will help you know what to avoid while choosing a competitor. ๐Ÿ”Ž


Why even switch from Mopinion?

Mopinion is a feedback tool for small teams that's quite limited in features and comes with its downsides. I've listed the key ones so you can know what to look for in an alternative.

  • Not good for product feedback
    Mopinion is mainly a website feedback tool and is not very intuitive for product feedback. It doesn't let users submit feature requests and only lets them fill out regular feedback forms. It also doesn't have a public feedback portal or a roadmap for users to see and upvote others' features. There's no comment section to engage with the user and clarify what they meant and much more.
  • Poor feedback prioritization & management
    Mopinion lacks the features for prioritizing product feedback. It doesn't have any sort of prioritization frameworks like RICE or Value / Effort and lacks advanced filtering options.
  • No changelog for product updates
    Lastly, there's no way to close the feedback loop with the users. Once you complete the feature request, other tools allow you to create a changelog post and automatically notify users about it via email. This is not the case with Mopinion.

The 15 Best Mopinion Alternatives for Product Feedback

Now that we know what to avoid in a good alternative to Mopinion, let's get to the good part - the alternatives!

I handpicked each tool in this list by looking at their features and ease of use. I compared their advantages, drawbacks, and costs to Mopinion so you can pick the best one. Let's jump in!๐Ÿ‘‡

1. Featurebase

Featurebase's product illustration.
Featurebase's feedback board

Featurebase is the best Mopinion alternative. It has a neat interface and many rich features, including roadmaps and a changelog, to get the most out of your feedback.

It comes with affordable pricing and a Free plan allowing unlimited feedback. You can set it up in minutes and always get quick help through live chat. โšก๏ธ

Featurebase's key features:

  • Feedback boards, changelog, and a roadmap
  • In-app widgets (see live demo)
  • Sort feedback by monetary value 
  • Prioritization frameworks
  • Automated notification emails
  • Custom domain
  • User segmentation
  • Single Sign-On
  • API
  • Over 6 + languages, including Spanish, German, French, etc.

Advantages of Featurebase:

  • Intuitive interface - a neat and easy-to-use design for you and your users with gamified features like leaderboards to incentivize feedback
  • AI duplicate post-detection - users & admins will see relevant similar posts before posting to reduce duplicates
  • AI-powered search - always find that idea that you were looking for, even if you don't remember the exact wording
  • Lots of customizations - have your boards look exactly the way you want by changing the colors, theme, text, and much more
  • Replies and @ mentioning - intuitive comment section for lengthy discussions

Drawbacks of Featurebase:

How much does Featurebase cost?

  • Free Plan - unlimited posts, all basic features like a feedback board, roadmap, and changelog to take your product to the next level
  • Growth Plan ($40/month) - 4 managers, all integrations and widgets, custom domain, and seamless user login
  • Premium Plan ($124/month) - 8 managers, API, SSO, and user segmentation

All plans let you collect unlimited feedback, and you can try the paid ones with a 10-day free trial. See pricing here โ†’

Featurebase reviews:

  • Product Hunt - 4.9/5
Conclusion

Featurebase is the best Mopinion alternative. It has all the matching features and much more for an even lower price. 

Featurebase offers an intuitive interface with feedback boards, a roadmap, a changelog, in-app widgets, and much more.

The onboarding is amazingly quick, with the automated migration from Mopinion helping you get set up in seconds.

Learn more here โ†’

2. Nolt.io

Nolt product illustration.
Nolt's feedback board.

Nolt is a lightweight alternative to Mopinion that's best suited for small teams looking to collect feedback using simple features. However, it doesn't have changelogs and can get quite pricey for what it offers.

Nolt's key features:

  • Feedback boards
  • A roadmap
  • Feedback collection widget
  • Anonymous posting, commenting, and voting
  • Password-protected boards

Advantages of Nolt:

  • Simplicity (at the cost of many features)
  • SAML 2.0 for enterprise
  • Has over 10+ different translations

Drawbacks of Nolt:

  • No admin dashboard
  • No changelog for closing the feedback loop with users
  • No duplicate post-detection system
  • Only one widget
  • No user segmentation
  • No sorting feedback by customer revenue
  • Doesn't scale well with many ideas (no bulk editing or filtering, etc.)
  • No built-in prioritization frameworks for product managers

How much does Nolt cost?

  • Essential ($29/month) - 1 board, roadmap, SSO
  • Pro ($69/month) - 5 boards, API, and task management integrations
  • Enterprise (talk to sales) - unlimited boards

The Essential Plan is great if you need SSO upfront, but otherwise, you'll find a better deal from other tools in this list.

Nolt reviews:

  • G2 - 5/5
  • Capterra - 4.9/5
  • GetApp - 4.9/5
Conclusion

Nolt is a great Mopinion alternative for smaller teams looking for simplicity and voting boards. However, it lacks many crucial features like changelogs, user segmentation, and a dashboard.

Their pricing isn't expensive, but most alternatives offer much more for the same cost.

Check out the best Nolt alternatives โ†’

3. Ducalis

Ducalis' public roadmap with upvoting.
Ducalis' public roadmap.

Ducalis is a Mopinion alternative that's mostly targeted at Product Managers. It has many advanced prioritization frameworks and matrices that can get confusing for regular users. It's very more focused on product management and prioritization rather than collecting feedback and communicating new releases.

Ducalis' key features:

  • Public roadmaps (with feature voting)
  • Changelog
  • In-app widget
  • Many prioritization frameworks
  • User segmentation
  • Automated email notifications
  • Duplicate post-detection

Advantages of Ducalis:

  • Customizable domain & email address
  • Mobile friendly
  • Has many different translations

Drawbacks of Ducalis:

  • Complex UI, too many knobs everywhere
  • Unintuitive in-app widget - in side peek format, that's too tight for showing the roadmap
  • No follow-up questions like "How important is this for you?" for extra insights

How much does Ducalis cost?

Ducalis offers 5 pricing plans to choose from. Here's a simple breakdown of them:

  • Free plan - unlimited ideas & boards, prioritization, 1-way integration from task trackers
  • Pro ($5/month/admin) - feedback collection, changelog, in-app widget, 2-way integrations, dependencies, brand customizations
  • Team ($10/month/admin) - custom domain, user roles, voting on behalf, limit number of votes per idea
  • Business ($16/month/admin) - private voting board, some more advanced prioritization frameworks
  • Enterprise (contact sales) - white labeling, usage insights, dedicated training sessions

TL;DR - Team plan is the most viable in terms of features. Business doesn't offer anything relevant in addition & Pro lacks some important features like voting on behalf and custom domain.

Ducalis reviews:

  • G2 - 4.8/5
Conclusion

Ducalis is definitelly a nice choice for specialized product managers that are looking for a robust product software. However, it has a steep learning curve and can be difficult for your users.

They have a decent pricing, with most of the necessary features on the Team plan.

Check out these top Ducalis alternaitves โ†’

4. Frill

Frill product illustration.
Frill's feedback board

Frill is a straightforward Mopinion alternative with simple feedback boards and a widget. They have a pretty user interface but could improve their feedback management side.

The pricing and dashboard make it a more suitable option for smaller teams that don't get much feedback.

Frill's key features:

  • Feedback boards, roadmaps, changelogs
  • Feedback collecting widget & changelog popups
  • Changelog notification emails
  • Custom domain

Advantages of Frill:

  • Minimalistic & straightforward UI
  • Translations into any language

Drawbacks of Frill:

  • Poor dashboard view for managing & moderating feedback
  • No user segmentation
  • No sorting feedback by customer revenue
  • No changelog emails
  • No duplicate post-detection system
  • No built-in prioritization frameworks

How much does Frill cost?

Frill offers 4 plans to choose between. You can try out each one with a 14-day free trial.

  • Startup ($25/month) - 50 active ideas at a time
  • Business ($49/month) - removes the feedback limit
  • Growth ($149/month) - unlimited feedback, white labeling, privacy features
  • Enterprise (starting at $349/month) - SOC2 and a dedicated support manager

Frill reviews:

  • G2 - 4.8/5
  • Capterra - 4.6/5
  • GetApp - 4.6/5
Conclusion

If you're looking for a simple alternative to Mopinion, Frill is a nice option. It offers a changelog, widgets, and a custom domain.

The first plan costs $25/mo and is suited for smaller teams that don't get more than 50 ideas in a month. The next plans are still quite affordable, but a bit pricey compared to others.

Check out the best Frill alternatives โ†’

5. Dovetail

Dovetail's product illustration.
Dovetail's dashboard (product feedback template)

Dovetail is an enterprise customer insights hub that helps marketers and product teams understand user behavior, collect data, and make better product decisions by connecting user feedback to the feature idea.

It's more suitable for in-depth feedback that comes from customer calls or other long-form content.

Dovetail's key features:

  • Analyze data - analyze feedback & discover patterns with tagging, views, thematic clustering, and more
  • Transcription - upload and accurately transcribe user interviews, sales calls, etc.
  • Tags - sort ideas and feedback by category

Advantages of Dovetail:

  • Thematic clustering - quickly uncover themes and make sense of large amounts of data by automatically clustering ideas by theme
  • Multiple views, including kanban, table, canvas, grid, and list
  • Many integrations
  • Community templates

Drawbacks of Dovetail:

  • Very expensive
  • Not ideal for product feedback
  • No roadmap, changelog, voting boards

How much does Dovetail cost?

Dovetail offers 4 plans to choose between. You can try out each one with a 14-day free trial.

  • Starter ($30/month) - unlimited projects, 10 transcript hrs/month, 50 GB storage, automation features
  • Team ($375/month) - 25 transcript hrs/month, 100 GB storage, folders, workspace tags & fields, private projects
  • Growth ($1,800/month) - 100 transcript hrs/month, 500 GB storage, SSO, user groups
  • Enterprise (contact sales) - unlimited transcription & storage, custom data retention, dedicated support person

Dovetail reviews:

Conclusion

Dovetail is an enterprise solution that's perfect for advanced customer insights & getting the most crucial info out of customer interviews.

However, it doesn't have any feedback collection functions and is not that ideal for product feedback and prioritizing features themselves.

Regarding pricing, it's expensive so if you're a smaller startup, check out these best affordable Dovetail alternatives โ†’

6. featureOS

FeatureOS product illustration.
featureOS feedback board

featureOS - once Hellonext - is another good alternative to Mopinion. As the name suggests, it's packed with many useful features. If you want detailed control over every aspect of the feedback board, featureOS is a good choice.

featureOS key features:

  • Changelog
  • Widget for feedback collecting
  • Duplicate post-detection
  • A knowledge base feature
  • Replies and @ mentioning

Advantages of featureOS:

  • Modern design
  • Lots of customizations
  • Feature-rich

Drawbacks of featureOS:

  • No changelog popups
  • Can't sort feedback by monetary value
  • No user segmentation
  • No built-in prioritization frameworks
  • Supports only English

How much does featureOS cost?

FeatureOS offers three pricing tiers:

  • Runway ($29/month) - 2 boards, 1 admin, 1 integration
  • Take Flight ($79/month) - 10 boards, 3 admins, 3 integrations
  • Fly High ($149/month) - unlimited boards, 10 admins, SSO, API

You can try each out with a 14-day trial.

Note: They have offered free plans many times in the past and overall change the pricing rather often. Last time, they closed the free plan overnight.

featureOS reviews:

  • Product Hunt - 4.5/5
Conclusion

featureOS is a great Mopinion alternative. It has many features, including a changelog, a knowledge base, and widgets.

However, it's missing some important ones, like sorting feedback by revenue and prioritization frameworks.

They offer great pricing for companies that need to collect many different types of feedback. But they change it constantly, so there's always some uncertainty.

Check out the best alternatives to featureOS โ†’

7. Sleekplan

Sleekplan product illustration.
Sleekplan's feedback board

Sleekplan is one of the most budget-friendly alternatives to Mopinion. Besides feedback boards, roadmaps, and changelogs, it also supports satisfaction surveys. It's a great deal for smaller startups that don't need complex features.

Sleekplan's key features:

  • Feedback boards, roadmaps, changelogs
  • CSAT and NPS satisfaction surveys
  • Anonymous posting, commenting, and voting
  • Customizable survey widgets
  • Supports 10+ languages

Advantages of Sleekplan:

  • Very affordable pricing - highest plan $45/month
  • A lightweight tool, not too complex

Drawbacks of Sleekplan:

  • Outdated UI & UX
  • No changelog popups
  • No duplicate post-detection system
  • No bulk editing
  • No follow-up questions
  • Few integrations
  • Run by a solo founder, so customer support might not be good

How much does Sleekplan cost?

Sleekplan offers 4 plans to choose from. Each allows unlimited feedback and end users.

  • Indie (free) - 1 admin, 1 feedback board, and a changelog
  • Starter ($15/mo) - 3 admins, changelog, roadmap, customer satisfaction surveys
  • Business ($45/mo) - 10 admins, merge posts, white labeling, custom domain, and user segmentation
  • Enterprise (custom) - Everything in Starter, plus unlimited admins

Their pricing seems (and is) affordable, but many critical features like post-merging are only on the third plan.

Sleekplan reviews:

  • G2 - 4.8/5
  • Capterra - 5/5
  • GetApp 5/5
Conclusion

Sleekplan is a good choice for smaller teams that also want to measure customer satisfaction. It's a nice, affordable alternative, but you'll have to go with the $45/mo plan to access most of the useful features.

Check out the best Sleekplan alternatives โ†’

8. Aha! Ideas

Screenshot of Aha!'s feedback board.
Aha! feedback board

Aha! is an all-in-one product management suite. It offers tools for developing product roadmaps, collecting customer feedback, and managing feature requests. Their unique modular design lets you select only the specific features that best fit your team's needs. However, it can also get really confusing quickly.

Aha!'s key features:

  • Feedback boards
  • Private and public roadmaps
  • A user-story mapping tool
  • A design mock-up tool
  • More integrations

Advantages of Aha!:

  • Lots of prioritization & management features
  • Very good for large enterprises
  • Many enterprise integrations like Salesforce & Hubspot
  • Modular design lets companies pick and pay for the exact functions they need from Aha!

Drawbacks of Aha!:

  • Very expensive
  • No changelog for closing the feedback loop
  • Can't segment and prioritize your feedback data by customer attributes
  • Not intuitive, especially for beginners
  • Steep learning curve & confusing
  • Aged UI/UX

How much does Aha! cost?

Aha! has split its pricing into separate "modules". To gather customer ideas, prioritize them, and make roadmaps, you'll need two modules. These are "Roadmaps" and "Ideas", costing $59 and $39 per user each month.

So, all together, it's $98 per user each month.

So, let's say you have a team of 5 people. The cost of using Aha! for a year would be $5,880.

Read more in detail about Aha!'s pricing here โ†’

Aha! reviews:

Conclusion

Aha is an all-in-one product management suite, that's perfect for large companies that want to handpick what they get. It's a big tool with a complex UI, making it complicated to operate.

They have a crispy seat-based pricing that starts at $98/month per user to collect feedback and create roadmaps.

Check out the top affordable Aha! alternatives โ†’

9. UserSnap

illustration of UserSnaps feedback boards.
UserSnap's feedback board

UserSnap is an enterprise user feedback tool with a large learning curve. Some of the core features include bug reporting, video feedback, two-way integrations & customer surveys.

It has lots of widgets for all types of feedback. Examples include NPS scores, feature announcements & feature satisfaction surveys.

UserSnap's key features:

  • Feedback boards
  • Surveys
  • Different widgets (e.g. NPR, feature announcement, feature satisfaction surveys)
  • Many integrations like Jira Server, Salesforce, HubSpot
  • User segmentation

Advantages of UserSnap:

  • SOC2 certification for enterprises
  • Lots of customization possibilities

Drawbacks of UserSnap:

  • No roadmaps
  • Costs a lot
  • The design is a bit outdated, which means widgets don't always look the best
  • Very complex and confusing

How much does UserSnap cost?

UserSnap has four tiers of pricing that go up pretty high compared to UserBack.

  1. Startup (โ‚ฌ69/month) - 5 projects, 10 team members, screen capturing, surveys, 50+ integrations.
  2. Company (โ‚ฌ129/month) - 15 projects, 15 team members, error log recording, data export features.
  3. Premium (โ‚ฌ249/month) - 25 projects, 25 members, app surveys, API access.
  4. Enterprise (โ‚ฌ949/month) - Unlimited projects/members, advanced security, full API, and strategy consultation.
Conclusion

UserSnap is a versatile & enterprise-focused alternative to Mopinion. They have lots of widgets, large integrations, and a SOC2 compliance.

For pricing, UserSnap is a very costly tool. Their highest plan comes in at $949/month or $11,388/year.

If you want something more affordable, check out these top UserSnap alternatives โ†’

10. Skool

Screenshot of Skool's community board.
Skool's community board

Skool is a platform for coaches and educators to create online communities and courses. It has basic features, limited customization, and lacks tools for detailed feedback management.

We find it best suited for simple community building and course management.

Skool's key features:

  • Community - let users submit ideas and chat in a community
  • Classroom - courses, modules, videos, resources, searchable transcripts, and progress tracking
  • Gamification - make your group fun with points, levels, and rewards

Advantages of Skool:

  • Very good for community management
  • Gamification features help with community engagement
  • Users can get notifications in-app and via email

Drawbacks of Skool:

  • Poor feedback management
  • No duplicate post-detection
  • No widgets for in-app feedback gathering
  • No prioritization frameworks for product management
  • No integrations with tools like Jira, Intercom, or Slack

How much does Skool cost?

Skool offers all its features for $99/month. For community management & courses, this is a great deal. However, if you're also looking to handle feedback and bug reports, they do not have the tools for the job, and you will find better value elsewhere.

Skool reviews:

  • No reviews
Conclusion

Skool is a community tool at it's core. It's got features like gamification, selling courses and event calendars.

Since most of the focus has gone to the community side, it lacks on the feedback management side. For example, they don't have a dashboard for managing feedback & have no statuses on posts like "In Progress" or "Completed".

Check out the best alternatives to Skool โ†’

11. GitHub Discussions

Illustration showing GitHub Discussions' Feedback Board with feedback posts.
GitHub Discussions' feedback board

GitHub Discussions is a collaborative communication forum for the community around an open source or internal project. Community members can ask and answer questions, share updates, have open-ended conversations, and follow along on decisions affecting the community's way of working.

GitHub Discussions' key features:

  • Feedback boards
  • Commenting
  • Sorting feedback
  • Email updates

Advantages of GitHub Discussions:

  • Free of charge
  • Robust integrations with other GitHub tools
  • More community-focused (can also be a disadvantage)

Drawbacks of GitHub Discussions:

  • No admin dashboard
  • Poor feedback management & prioritizing
  • Barrier to entry for non-developers
  • No integrations with non-GitHub tools
  • Very limited customizations

How much does GitHub Discussions cost?

Discussions is available on GitHub Free, GitHub Team, and GitHub Enterprise accounts for public and private repositories.

Conclusion

GitHub Discussions is a nice and affordable Mopinion alternative. However, its more focused on disccussing and collecting feature ideas and lacks some crucial management & prioritization features.

Although it does not cost anything, at the end of the day you will save more time and money by using a feedback tool that doesn't slow you down. Time is money, after all.

Check out the best GitHub Discussions alternatives โ†’

12. Canny.io

Canny's product illustration.
Canny's feedback board

Canny.io is a popular feedback tool that targets enterprises. It offers all the same features as Mopinion and much more. However, their paid plans cost a lot, and the free plan has a strict limit on monthly posts.

Canny's key features:

  • Feedback boards, roadmaps, changelog
  • Prioritization frameworks
  • Feedback widget
  • Automated email notifications
  • Duplicate post-detection
  • Custom domain

Advantages of Canny:

  • SOC2 compliance for enterprises
  • Modern & intuitive design

Drawbacks of Canny:

  • Very expensive pricing 
  • No changelog popups
  • No bulk editing
  • No prioritization matrices
  • No follow-up questions like "How important is this for you?" for extra insights
  • Customers complain about not being listened to
  • Supports only English

How much does Canny cost?

  • Free plan - limits active posts to only 100 a month. For very small companies only
  • $99/month (Starter Plan) - custom domain, roadmap, 2 integrations. Very limited in features, equal to competitors' free plans
  • $399/month (Growth) - for 5 admins, user segmentation, private boards, and more
  • Business (talk to sales) - unlimited boards, pay by invoice, SOC2, etc.

Canny Pricing 2024: Is It Worth It โ†’

Canny reviews:

  • G2 - 4.5/5 (complaints)
  • Capterra - 4.8/5
  • GetApp - 4.7/5
Conclusion

Canny is a reasonable Mopinion alternative for enterprises. They are SOC2 certified, support paying by invoice & have advanced moderation features. 

They offer a free plan that limits you to 100 posts. Furthermore, the most useful features are on the $399/mo plan, so it can get even quite expensive.

Check out these affordable Canny alternatives โ†’

13. ProdPad

ProdPads dashboard with a list of ideas in the backlog.
ProdPad's dashboard for ideas.

Prodpad is a product roadmapping platform that helps companies streamline their product development processes. They offer a centralized space for product managers and teams to capture and prioritize ideas, create product roadmaps, and manage the product development lifecycle.

ProdPad's key features:

  • Roadmaps
  • Feedback boards
  • Product portfolios
  • Prioritization frameworks

Advantages of ProdPad:

  • Many different integrations
  • Good for team collaboration
  • Enterprise security features

Drawbacks of ProdPad:

  • No changelogs & in-app popups
  • Complex & expensive pricing
  • Poor UX with many users reporting various problems

How much does ProdPad cost?

ProdPad has a very complex pricing structure. The pricing depends mainly on the amount of editors you have, with each additional editor adding around $30-$55/mo to your plan.

Here are some examples of their pricing in action:

  • $90/mo - all essential modules(roadmaps, ideas, feedback), 1 editor
  • $270/mo - all essential modules, 3 editors
  • $900/mo - all essential modules, 10 editors
  • $2,175/mo - all advanced modules, 15 editors

Feel free to play around with their pricing calculator on ProdPad's pricing page.

ProdPad reviews:

  • G2 - 4.3/5
  • Capterra - 4/5
  • GetApp 4/5
Conclusion

Prodpad is a nice alternative to Mopinion with strong roadmapping features. However, it doesn't have a changelog and could benefit from an UX update.

Regarding pricing, it's quite expensive and a better fit for larger teams.

Check out the best alternatives to ProdPad โ†’

14. UserVoice

UserVoice product illustration.
UserVoice's dashboard

UserVoice is an enterprise-grade feedback suite. It's a complex, all-in-one solution that requires time to master and is meant for larger teams that need custom workflows. It's one of the most expensive solutions, with plans starting at $699/month.

UserVoice's key features:

  • Idea Management
  • User Analytics
  • Roadmap Prioritization

Advantages of UserVoice

  • Different features for internal alignment
  • Satisfaction surveys
  • More integrations
  • Translations
  • SOC2 certified

Drawbacks of UserVoice:

  • Expensive, starting at $699/month
  • No changelog
  • No changelog widgets or announcement popups
  • Outdated user interface
  • Feature bloated, too complex for regular usage
  • A steep learning curve that can slow down agile startups

How much does UserVoice cost?

UserVoice is mainly suited for larger Enterprises, as their pricing is extremely expensive.

It starts at $699/month for managing ideas you submit yourself on behalf of your users. And it's $899 to actually collect feedback. Connecting customer data to ideas costs $1,350/month, and you'll have to talk to a salesperson to start each plan.

Most of their competitors' prices don't even reach their starting point. For example, the equivalent to their most expensive plan in Featurebase costs just $82 a month.

Learn more about UserVoice's pricing and if it's worth it โ†’

UserVoice reviews:

Conclusion

UserVoice is an end-to-end product management tool for operating at scale. The additional features are excellent for enterprises but counterintuitive for SMBs looking to collect feedback and announce new features. It's also very expensive and targeted at enterprise companies.

Find more affordable alternatives to UserVoice โ†’

15. Pendo

Pendo product illustration.
Pendo's feedback board.

Pendo is enterprise-focused software offering a full suite of tools to improve user experience. Besides feedback boards and roadmaps, it helps manage user onboarding and includes product analytics tools.

Pendo's key features:

  • User onboarding
  • NPS surveys
  • Product analytics, like tracking in-app customer usage
  • Product roadmaps
  • Prioritization frameworks
  • Session replays

Advantages of Pendo:

  • Users can prioritize what posts are more important for them than others
  • Great for onboarding new users and understanding the customer journey
  • Has lots of translations

Drawbacks of Pendo:

  • Very expensive, even more enterprise-focused
  • Steep learning curve and confusing to use
  • Limited customizations (No dark mode, custom CSS, etc.)
  • Aged UI/UX
  • Limited user segmentations

How much does Pendo cost?

Pendo has a free plan with limited features, such as NPS surveys, a roadmap, and a maximum of 500 monthly users. 

The only paid plan displayed with the pricing upfront is the Starter plan, which costs $7000 per year and has only yearly billing available. It includes the same features but allows for 2000 users.

They haven't listed the pricing for the Growth and Portfolio plans. However, users have claimed to be paying from $12,000/year to around $50,000/year.

Pendo reviews:

Conclusion

Pendo is an all-inclusive tool designed to help large organizations create the best software experience. Pendo is a great Mopinion alternative if you're looking for everything you need for customer retention in one place and have lots of money to spare.โ€Œโ€Œโ€Œโ€Œ

Otherwise, their prices are unjustifiably high, and we'd recommend these, more affordable alternatives to Pendo โ†’

What is Mopinion?

Screenshot of mopinion's website widget.
Mopinion's feedback widget

Mopinion is a website feedback tool for e-commerce and marketing agencies, but it also can be used for apps. It offers website widgets to collect feedback, satisfaction scores, and much more.

It's quite expensive and targeted at enterprises, with the lowest plans starting from $329/month.

How much does Mopinion cost?

Mopinion offers two plans:

  • Standard (starting from $329/mo) - 500k monthly page views, all core features
  • Enterprise (custom quote) - white label, SSO, custom domain, and more

You can pay the same price for much more complete tools and even get many of these features for free.

Key features of Mopinion:

Mopinion offers different features to help you collect feedback from your customers:

  • Feedback forms - create customized feedback forms and satisfaction surveys to get insights from users
  • Website widgets - embed the feedback forms into your website or app
  • Email forms - embed the feedback forms into emails
  • Integrations - connect Mopinion with popular tools like Slack, Google Analytics, and Jira
  • Connect feedback with website data - enrich the feedback you get from users with corresponding website data like browser edition, etc.

Conclusion

The bottom line is that Mopinion is an alright website feedback tool for e-commerce and marketing agencies, but it lacks the crucial features for product feedback. You can't close the loop with your users, effectively prioritize features, and much more.

Fortunately, there are plenty of powerful alternatives with user-friendly interfaces and lots of features exactly for collecting & managing product feedback.

Featurebase is one of the best Mopinion alternatives. It has all the matching features and much more for an even lower price. Besides feedback boards, it offers changelogs, roadmaps, in-app widgets, and automated emails - all with a beautiful and intuitive design.

Featurebase comes with a Free Plan that allows unlimited posts. You can automatically migrate your feedback over from Mopinion in seconds, so there's no downside to trying it. ๐Ÿ‘‡