Blog ComparisonsTop 8 Rapidr Alternatives for Feedback Collection in 2024

Top 8 Rapidr Alternatives for Feedback Collection in 2024

Want an affordable and robust alternative to Rapidr? In this post, I've listed all of the top competitors that offer the best bang for your buck. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

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Illustration for top 8 best Rapidr alternatives in 2024.

Looking for an affordable Rapidr alternative with feedback boards, roadmaps, changelogs, and in-app widgets? You're in the right place!

I get it. You want something that's slick, powerful, and gets the job done quickly, but Rapidr just costs a bit too much.

No worries. I gathered all of the best modern Rapidr alternatives in one place and analyzed their pros, cons, and pricing, so you don't have to.

Let's find you the feedback tool of your dreams! πŸ‘‡


The Best Rapidr Alternatives in 2024:

  1. Featurebase - All-in-one feedback tool, best value for money
  2. Canny - For super small or enterprise companies, no in-between
  3. Sleekplan - Most affordable pricing, limited features
  4. Frill - Simple design and lightweight widgets
  5. Skool - More of a community platform, but can be used for product feedback
  6. UserBack - For large teams with many products
  7. Aha! - for large companies looking to handpick what they get
  8. GetBeamer - Comprehensive changelog software, no collection

But before you run off to choose an alternative, let's go over Rapidr's drawbacks. This will help you know what to avoid while choosing a competitor. πŸ”Ž


Why even switch from Rapidr?

Rapidr is a feedback tool for larger teams, but it comes with its downsides. We have listed the key ones so you can know what to look for in a feedback tool.

  • Poor for feedback management
    Although Rapidr is a good choice on the collection side of things, it lacks some important features for management. You can't bulk merge, delete, or manage posts. There's also no prioritization frameworks or matrices to help you keep track of what to build next.
  • No changelog widget and popups
    Rapidr only offers one embeddable widget and its for feedback collection. However many competitors also offer in-app changelog widgets to bring product updates more effortlessly in front of users. That's something to look out for.
  • Expensive
    Lastly, Rapidr is quite expensive compared to other alternatives on the market. The first plan doesn't cost that much, but it's also not very powerful. The other plans are more expensive and only make sense for larger teams due to the number of seats they include.

The 8 Best Rapidr Alternatives for Product Feedback

Now that we know what to avoid in a good alternative to Rapidr, let's get to the good part - the alternatives!

I handpicked each tool in this list by looking at their features and ease of use. I compared their advantages, drawbacks, and costs to Rapidr so you can pick the best one. Let's jump in!πŸ‘‡

1. Featurebase

Featurebase's product illustration.
Featurebase's feedback board

Featurebase is the best Rapidr alternative. It has a neat interface and many rich features, including roadmaps and a changelog, to get the most out of your feedback.

It comes with affordable pricing and a Free plan allowing unlimited feedback. You can set it up in minutes and always get quick help through live chat. ⚑️

Featurebase's key features:

  • Feedback boards, changelog, and a roadmap
  • In-app widgets (see live demo)
  • Sort feedback by monetary value 
  • Prioritization frameworks
  • Automated notification emails
  • Custom domain
  • User segmentation
  • Single Sign-On
  • API
  • Over 6 + languages, including Spanish, German, French, etc.

Advantages of Featurebase:

  • Intuitive interface - a neat and easy-to-use design for you and your users with gamified features like leaderboards to incentivize feedback
  • AI duplicate post-detection - users & admins will see relevant similar posts before posting to reduce duplicates
  • AI-powered search - always find that idea that you were looking for, even if you don't remember the exact wording
  • Lots of customizations - have your boards look exactly the way you want by changing the colors, theme, text, and much more
  • Replies and @ mentioning - intuitive comment section for lengthy discussions

Drawbacks of Featurebase:

How much does Featurebase cost?

  • Free Plan - unlimited posts, all basic features like a feedback board, roadmap, and changelog to take your product to the next level
  • Growth Plan ($40/month) - 4 managers, all integrations and widgets, custom domain, and seamless user login
  • Premium Plan ($124/month) - 8 managers, API, SSO, and user segmentation

All plans let you collect unlimited feedback, and you can try the paid ones with a 10-day free trial. See pricing here β†’

Featurebase reviews:

  • Product Hunt - 4.9/5
Conclusion

Featurebase is the best Rapidr alternative. It has all the matching features and much more for an even lower price. 

Featurebase offers an intuitive interface with feedback boards, a roadmap, a changelog, in-app widgets, and much more.

The onboarding is amazingly quick, with the automated migration from Rapidr helping you get set up in seconds.

Learn more here β†’

2. Canny.io

Canny's product illustration.
Canny's feedback board

Canny.io is a popular feedback tool that targets enterprises. It offers all the same features as Rapidr and much more. However, their paid plans cost a lot, and the free plan has a strict limit on monthly posts.

Canny's key features:

  • Feedback boards, roadmaps, changelog
  • Prioritization frameworks
  • Feedback widget
  • Automated email notifications
  • Duplicate post-detection
  • Custom domain

Advantages of Canny:

  • SOC2 compliance for enterprises
  • Modern & intuitive design

Drawbacks of Canny:

  • Very expensive pricing 
  • No changelog popups
  • No bulk editing
  • No prioritization matrices
  • No follow-up questions like "How important is this for you?" for extra insights
  • Customers complain about not being listened to
  • Supports only English

How much does Canny cost?

  • Free plan - limits active posts to only 100 a month. For very small companies only
  • $99/month (Starter Plan) - custom domain, roadmap, 2 integrations. Very limited in features, equal to competitors' free plans
  • $399/month (Growth) - for 5 admins, user segmentation, private boards, and more
  • Business (talk to sales) - unlimited boards, pay by invoice, SOC2, etc.

Canny Pricing 2024: Is It Worth It β†’

Canny reviews:

  • G2 - 4.5/5 (complaints)
  • Capterra - 4.8/5
  • GetApp - 4.7/5
Conclusion

Canny is a reasonable Rapidr alternative for enterprises. They are SOC2 certified, support paying by invoice & have advanced moderation features. 

They offer a free plan that limits you to 100 posts. Furthermore, the most useful features are on the $399/mo plan, so it can get even quite expensive.

Check out these affordable Canny alternatives β†’

3. Sleekplan

Sleekplan product illustration.
Sleekplan's feedback board

Sleekplan is one of the most budget-friendly alternatives to Rapidr. Besides feedback boards, roadmaps, and changelogs, it also supports satisfaction surveys. It's a great deal for smaller startups that don't need complex features.

Sleekplan's key features:

  • Feedback boards, roadmaps, changelogs
  • CSAT and NPS satisfaction surveys
  • Anonymous posting, commenting, and voting
  • Customizable survey widgets
  • Supports 10+ languages

Advantages of Sleekplan:

  • Very affordable pricing - highest plan $45/month
  • A lightweight tool, not too complex

Drawbacks of Sleekplan:

  • Outdated UI & UX
  • No changelog popups
  • No duplicate post-detection system
  • No bulk editing
  • No follow-up questions
  • Few integrations
  • Run by a solo founder, so customer support might not be good

How much does Sleekplan cost?

Sleekplan offers 4 plans to choose from. Each allows unlimited feedback and end users.

  • Indie (free) - 1 admin, 1 feedback board, and a changelog
  • Starter ($15/mo) - 3 admins, changelog, roadmap, customer satisfaction surveys
  • Business ($45/mo) - 10 admins, merge posts, white labeling, custom domain, and user segmentation
  • Enterprise (custom) - Everything in Starter, plus unlimited admins

Their pricing seems (and is) affordable, but many critical features like post-merging are only on the third plan.

Sleekplan reviews:

  • G2 - 4.8/5
  • Capterra - 5/5
  • GetApp 5/5
Conclusion

Sleekplan is a good choice for smaller teams that also want to measure customer satisfaction. It's a nice, affordable alternative, but you'll have to go with the $45/mo plan to access most of the useful features.

Check out the best Sleekplan alternatives β†’

4. Frill

Frill product illustration.
Frill's feedback board

Frill is a straightforward Rapidr alternative with simple feedback boards and a widget. They have a pretty user interface but could improve their feedback management side.

The pricing and dashboard make it a more suitable option for smaller teams that don't get much feedback.

Frill's key features:

  • Feedback boards, roadmaps, changelogs
  • Feedback collecting widget & changelog popups
  • Changelog notification emails
  • Custom domain

Advantages of Frill:

  • Minimalistic & straightforward UI
  • Translations into any language

Drawbacks of Frill:

  • Poor dashboard view for managing & moderating feedback
  • No user segmentation
  • No sorting feedback by customer revenue
  • No changelog emails
  • No duplicate post-detection system
  • No built-in prioritization frameworks

How much does Frill cost?

Frill offers 4 plans to choose between. You can try out each one with a 14-day free trial.

  • Startup ($25/month) - 50 active ideas at a time
  • Business ($49/month) - removes the feedback limit
  • Growth ($149/month) - unlimited feedback, white labeling, privacy features
  • Enterprise (starting at $349/month) - SOC2 and a dedicated support manager

Frill reviews:

  • G2 - 4.8/5
  • Capterra - 4.6/5
  • GetApp - 4.6/5
Conclusion

If you're looking for a simple alternative to Rapidr, Frill is a nice option. It offers a changelog, widgets, and a custom domain.

The first plan costs $25/mo and is suited for smaller teams that don't get more than 50 ideas in a month. The next plans are still quite affordable, but a bit pricey compared to others.

Check out the best Frill alternatives β†’

5. Skool

Screenshot of Skool's community board.
Skool's community board

Skool is a platform for coaches and educators to create online communities and courses. It has basic features, limited customization, and lacks tools for detailed feedback management.

We find it best suited for simple community building and course management.

Skool's key features:

  • Community - let users submit ideas and chat in a community
  • Classroom - courses, modules, videos, resources, searchable transcripts, and progress tracking
  • Gamification - make your group fun with points, levels, and rewards

Advantages of Skool:

  • Very good for community management
  • Gamification features help with community engagement
  • Users can get notifications in-app and via email

Drawbacks of Skool:

  • Poor feedback management
  • No duplicate post-detection
  • No widgets for in-app feedback gathering
  • No prioritization frameworks for product management
  • No integrations with tools like Jira, Intercom, or Slack

How much does Skool cost?

Skool offers all its features for $99/month. For community management & courses, this is a great deal. However, if you're also looking to handle feedback and bug reports, they do not have the tools for the job, and you will find better value elsewhere.

Skool reviews:

  • No reviews
Conclusion

Skool is a community tool at it's core. It's got features like gamification, selling courses and event calendars.

Since most of the focus has gone to the community side, it lacks on the feedback management side. For example, they don't have a dashboard for managing feedback & have no statuses on posts like "In Progress" or "Completed".

Check out the best alternatives to Skool β†’

6. UserBack

UserBack's product illustration.
UserBack's feedback board

Userback is a Rapidr alternative that fits folks with many products or companies they want to manage into a single tool. In addition to regular posts, it also supports session replays and video feedback.

UserBack's key features:

  • Feedback portal
  • Widgets for feedback capturing
  • Bug & issue tracking

Advantages of Userback:

  • Session replays
  • Screenshot/video recording widget
  • Browser extension for internal feedback collection

Drawbacks of Userback:

  • Bad duplicate post-detection system
  • No changelog for closing the feedback loop
  • Lacks customizations (+ no dark mode)
  • No follow-up questions like "How important is this for you?" for extra insights
  • No built-in prioritization frameworks for product managers

How much does Userback cost?

Userback's pricing is best for larger teams with different products:

  • Startup plan - $59/month, allowing 10 admins and 5 projects.
  • Company plan - $119/month, allowing 15 admins and 15 projects.
  • Premium plan - $217/month, allowing 25 admins and 27 projects.

Note: 'Projects' are your companies or products, which you'd have to have a lot to get the most out of your money.

Userback reviews:

  • G2. - 4.8/5
  • Capterra - 4.8/5
  • GetApp - 4.8/5
Conclusion

UserBack is the best choice for large teams with many different products. As a plus, the session replay feature makes it stand out from the others.

It's a good tool to capture user feedback, but if you're a smaller company, other deals will make more sense as you'd be paying for empty admin seats.

Check out the best UserBack alternatives here β†’

7. Aha! Ideas

Screenshot of Aha!'s feedback board.
Aha! feedback board

Aha! is an all-in-one product management suite. It offers tools for developing product roadmaps, collecting customer feedback, and managing feature requests. Their unique modular design lets you select only the specific features that best fit your team's needs. However, it can also get really confusing quickly.

Aha!'s key features:

  • Feedback boards
  • Private and public roadmaps
  • A user-story mapping tool
  • A design mock-up tool
  • More integrations

Advantages of Aha!:

  • Lots of prioritization & management features
  • Very good for large enterprises
  • Many enterprise integrations like Salesforce & Hubspot
  • Modular design lets companies pick and pay for the exact functions they need from Aha!

Drawbacks of Aha!:

  • Very expensive
  • No changelog for closing the feedback loop
  • Can't segment and prioritize your feedback data by customer attributes
  • Not intuitive, especially for beginners
  • Steep learning curve & confusing
  • Aged UI/UX

How much does Aha! cost?

Aha! has split its pricing into separate "modules". To gather customer ideas, prioritize them, and make roadmaps, you'll need two modules. These are "Roadmaps" and "Ideas", costing $59 and $39 per user each month.

So, all together, it's $98 per user each month.

So, let's say you have a team of 5 people. The cost of using Aha! for a year would be $5,880.

Read more in detail about Aha!'s pricing here β†’

Aha! reviews:

Conclusion

Aha is an all-in-one product management suite, that's perfect for large companies that want to handpick what they get. It's a big tool with a complex UI, making it complicated to operate.

They have a crispy seat-based pricing that starts at $98/month per user to collect feedback and create roadmaps.

Check out the top affordable Aha! alternatives β†’

8. GetBeamer

GetBeamer product illustration.
Beamer's changelog

Beamer is one of the most popular changelog-only tools on the market. It's a great Rapidr alternative if you only want to publish feature updates. It can get more expensive than other tools on this list and only offers a single functionality.

GetBeamers' key features:

  • Changelog
  • Feature release popups
  • Push notifications
  • User segmentation for changelog
  • Reactions - let users react to new releases with emojis

Advantages of GetBeamer:

  • More advanced changelogs - if that's something you want to prioritize
  • Automated email notifications for updates
  • Multiple languages

Drawbacks of GetBeamer:

  • No feedback collection at all
  • Lack of customizations
  • Unpredictable and expensive pricing

How much does GetBeamer cost?

GetBeamer has a very limited free tier for startups on a tight budget. The paid plans - which all limit your monthly visitors - start at $50/month

You must go with the $99/month plan to collect reactions and access more powerful features. User segmentation and SSO costs $249/month, and SOC 2 starts from $499/month.

You can try out the paid features with a 14-day trial, but it requires a credit card.

GetBeamer reviews:

  • Product Hunt - 5/5
  • G2 - 4.7/5
  • Capterra - 4.8/5
Conclusion

Beamer is a good alternative to Rapidr if you only want a comprehensive changelog tool. It doesn't let you collect and prioritize feedback to help you understand customer needs before shipping.

Their pricing gets quite crispy and is mostly targeted at larger firms looking for a comprehensive solution solely for release notes.

Here are our top picks for GetBeamer alternatives β†’

What is Rapidr?

Rapidr's product illustration.
Rapidr's feedback board

Rapidr is a user feedback tool for larger companies. It helps teams collect and manage user feedback to make better product decisions.

It's quite an expensive tool with many limitations on the product management side, like no bulk editing and prioritization frameworks. But, it offers feedback boards, roadmaps, and a custom domain option.

How much does Rapidr cost?

Screenshot of Rapidr's pricing.
Rapidr's pricing

Rapidr offers 3 pricing tiers:

  • Startup ($49/mo) - 5 admins, roadmap, changelog, custom domain, widgets, and basic integrations like Slack
  • Business ($199/mo) - 50 admins, user segmentation, SSO, and advanced integrations like
  • Enterprise (custom) - unlimited admins, white labeling, and priority support

While the first plan is comparable with most other feedback tools on the market, the other plans are very expensive and more suitable for enterprises.

Key features of Rapidr:

Rapidr offers many different features to help you get the most out of your customers' feedback. Some of the main ones include:

  • Feedback boards - let users submit ideas and upvote others' posts
  • Roadmap - display upcoming features and manage ideas on a roadmap view
  • In-app widget - embed a widget in your app to let users submit feedback without having to leave your app
  • Custom domain - have your feedback boards under a domain of your choice
  • Integrations - connect Rapidr with popular tools like Intercom, Slack, and Zendesk
  • Single Sign-On - automatically sign in users with your existing data

Conclusion

The bottom line is that Rapidr is an alright feedback tool for some larger, but it lacks many crucial features. You don't have any prioritization matrices or in-app widgets to bring product changes straight to your app.

Fortunately, there are plenty of affordable alternatives with user-friendly interfaces and lots of features to make managing feedback enjoyable.

Featurebase is one of the best Rapidr alternatives. It has all the matching features and much more for an even lower price. Besides feedback boards, it offers changelogs, in-app widgets, and automated emails - all with a beautiful and intuitive design.

Featurebase comes with a Free Plan that allows unlimited posts. You can automatically migrate over from Rapidr in seconds, so there's no downside to trying it. πŸ‘‡