Blog ComparisonsTop 12 Affordable UserVoice Alternatives for Startups in 2024

Top 12 Affordable UserVoice Alternatives for Startups in 2024

Are you tired of getting lost in UserVoice's dashboard which feels like the year 2008? Or simply can't justify paying over $900/month to collect feedback? No worries! We've handpicked the top 12 UserVoice alternatives to give you the best bang for the buck.

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Top 12 Affordable UserVoice Alternatives for Startups in 2023.

While UserVoice was once a leading product management suite and the first to introduce feature voting in 2008, their innovative days are behind them, and the product is left on the shelf.

Even Microsoft, a key customer for many years, has moved on. This may be a sign that it's time to explore other options.

Fortunately, today we break down all the latest UserVoice alternatives that offer improved products at a 10x lower price.

Below is a brief list to get you started, with more details to come later.👇

Top 12 UserVoice Alternatives in 2024

  1. Featurebase - best value and easiest to use for teams of all sizes
  2. Frill - for small organizations seeking a simple feedback tool
  3. Producter - for medium teams, great for managing tasks
  4. Userback - for bigger teams with many products
  5. FeatureOS - for growing startups looking to collect feedback
  6. Fider - Open-source option for small startups ready to self-host
  7. Nolt.io - for very small and early-stage teams
  8. Canny.io - for very small or really large businesses - nothing between
  9. Feedbear - for startups looking for simplicity
  10. Sleekplan - for small teams and NPS & CSAT tracking
  11. Upvoty - for medium-sized teams
  12. Productboard - for enterprises, good for task management and roadmaps

But before you make your pick, let's quickly go over the drawbacks of UserVoice. This way, you'll know exactly what to look for in your future feedback tool.


Why do people switch from UserVoice?

  • Outdated user interface
    UserVoice's portal makes submitting and finding ideas difficult compared to modern alternatives. This can skew your feedback results as users give up before actually seeing what they came to do. The same goes for the dashboard, which feels like dating back to 2008, when it first launched.
  • Feature bloated
    The different options in this tool are excellent for enterprises looking for an end-to-end solution. However, it's counterintuitive for SMBs that need a simple way to collect and manage feedback.
  • Steep learning curve
    UserVoice has split its functionalities into different dashboards. There's almost one for each feature. The onboarding takes an eternity, and it's easy to get lost. Half the battle is learning to use it, yet it should speed up your work.
  • Expensive
    Their pricing starts at $699/month for managing ideas you submit yourself on behalf of your users. And it's $899 to actually collect feedback. Connecting customer data to ideas costs $1,350/month, and you'll have to talk to a salesperson to start each plan. Most of their competitors' prices don't even reach their starting point (the same features in Featurebase cost just $82 a month).
Screenshot of UserVoice pricing 2023.
Conclusion

‌UserVoice is an end-to-end product management suite for operating at scale. The amount of customizations is suitable for large corps like Microsoft and Adobe that have money to spend.‌
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‌But for anyone else, there are plenty of simple and neat alternatives on the market that will get you a better deal for the same features. We handpicked the 12 best to start with.👇

Top 12 Affordable UserVoice Alternatives in 2024

Below you can dive into the details of each tool. We have brought out their strengths, weaknesses, pricing, and who are their ideal users. So, let's find the one for you!

1. Featurebase

Featurebase's product illustration.

Featurebase is one of the best UserVoice alternatives. It has many features, a neat and easy-to-use interface, affordable pricing with a Free plan, and powerful integrations.

You can set it up in minutes and always get quick help through live chat. ⚡️

What Featurebase has that UserVoice doesn't?

  • Affordable pricing - the equivalent to their Pro plan ($899/mo) costs just $40/mo in Featurebase
  • Everything is under a single dashboard for better navigation
  • Neat and easy-to-use user interface with light and dark modes
  • Changelog for closing the feedback loop with users
  • No sign-up posting, commenting, and voting
  • Assign posts to your teammates and add internal notes to them
  • An intuitive commenting system with replies allowing for detailed discussions with users
  • Different widgets for collecting feedback and showcasing the latest changes
  • Active team with fantastic customer support that ships new features & improvements every week

Drawbacks

  • Supports fewer languages. Currently: English, German, Portuguese, and Estonian.

Pricing

Featurebase offers a great Free plan with core features such as a public portal, roadmap, and changelog. It allows unlimited feedback collection and has everything you need to take your product to the next level.

Check out the Growth plan if you want to unlock the full potential. It goes for a flat fee of $40/month, allowing 4 managers, a custom domain, and tons of other features. The Premium plan costs $124/month and is perfect for those that need, API, user segmentation, single Sing-On, and 8 managers. You can try out all plans with a 10-day free trial.

For White-labeling and custom board access, contact the team about the Enterprise plan. It's tailored to your needs and comes with priority support and feature development.

Conclusion

‌Featurebase is one of the best alternatives to UserVoice. It's perfect for all team sizes looking to collect user feedback, publish roadmaps, and showcase changes to users.‌
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‌It's super easy to use and affordable, with paid plans starting at just $40/month.‌

Learn more here →

2. Frill

Frill product illustration

Frill is a simple and intuitive feedback collection tool perfect for smaller teams. While it doesn't have all of the advanced features, it gets the job done with a public voting portal and an In-App widget.

What Frill has that UserVoice doesn't?

  • Changelog for closing the feedback loop with users
  • Supports translations into any language

Drawbacks

  • No dedicated dashboard view for managing and moderating feedback
  • Limited filtering system
  • No bulk editing
  • No duplicate post-detection system
  • Can't segment and prioritize your feedback data by customer attributes
  • Slow feedback portal, taking over 5 seconds to load on mobile

Pricing

Frill's paid plans start at $25/month, allowing you to only manage 50 active ideas at once. You'd have to go with the second plan for $49/mo to access most of their features and unlimited feedback.

They also offer a 14-day free trial to test everything out.

Conclusion

‌Frill is a straightforward alternative to UserVoice. It's simple, affordable, and a good option for small teams looking to collect feedback or publish announcements.

Like Frill? Check out more Frill's alternatives →

3. Producter

Producters product illustration.

Producter is one of the newer alternatives to UserVoice. It's great for collecting feedback and managing issues under the same roof. It offers everything from roadmaps to changelogs.

What Producter has that UserVoice doesn't?

  • Changelog for closing the feedback loop
  • Documentation module

Drawbacks

  • The public board design is neat yet very difficult to use
  • No sorting or filtering options on the public board
  • No duplicate post-detection system
  • No way to merge duplicate posts into one
  • You can't delete ideas; they're there to stay
  • Expensive for large teams
  • Few integrations
  • Supports only English

Pricing

Producter offers a seat-based pricing model:

  • Free plan - up to 5 managers
  • Growth plan - $12/month per manager
  • Premium plan - at $24/month per manager

So with 5 managers and growth features, you'll be paying $60/month. It's quite reasonable but not the cheapest option compared to other alternatives on this list.

Conclusion

‌Producter is a strong UserVoice alternative for managing tasks. It misses some important features, such as post-merging, but it gets the job done well.‌
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‌It's good for medium-sized teams looking to collect feedback and manage tasks with the same tool. Although it could get expensive as the pricing is seat based.

4. Userback

Userback product illustration.

Userback is an alternative for folks with many products or companies they need to manage under the same tool. In addition to regular posts, it also supports session replays and video feedback.

What Userback has that UserVoice doesn't?

  • Session replays
  • Browser extension for internal feedback collection

Drawbacks

  • No duplicate post-detection system
  • No Changelog for closing the feedback loop
  • No dark mode
  • Asks the user for feedback on their Userback experience every time they submit ideas

Pricing

Userbacks pricing benefits larger teams with different products:

  • Startup plan - $59/month, allowing 10 admins and 5 projects.
  • Company plan - $119/month, allowing 15 admins and 15 projects.
  • Premium plan - $217/month, allowing 25 admins and 27 projects.

'Projects' are your companies or products, which you'd have to have a lot to get the most out of your money.

Conclusion

Userback is a good UserVoice alternative for large teams that have different products.

‌It's a good tool to capture user feedback, but if you're a smaller company, other deals will make more sense as you'd be paying for empty admin seats.

Check out the best UserBack alternatives →

5. FeatureOS

FeatureOS product illustration.

FeatureOS - formerly known as Hellonext - is yet another UserVoice alternative focused on SaaS businesses. It offers a clean UI, allowing companies to gather valuable ideas from their users easily.

What FeatureOS has that UserVoice doesn't?

  • Changelog for closing the feedback loop
  • A knowledge base feature
  • More feedback portal customizations

Drawbacks

  • Can't sort feedback by monetary value
  • No user segmentation
  • No built-in prioritization frameworks
  • Can't change the logo, colors, or sending address of emails that users get
  • No changelog popups
  • Supports only English
  • No questions like "How important is this for you?" for extra insights

Pricing

FeatureOS offers 3 pricing tiers that you can try out with a 14-day trial:

  • Runway ($29/month) - 2 boards, 1 admin, 1 integration
  • Take Flight ($79/month) - 10 boards, 3 admins, 3 integrations
  • Fly High ($149/month) - unlimited boards, 10 admins, SSO, API
Conclusion

FeatureOS is a nice option for medium-sized companies that need many boards for different types of feedback.

They've got many competitive features but lack some of the advanced prioritization functions. So, if you've got much feedback, this can slow down your decision-making.

Check out the best alternatives to featureOS →

6. Fider

Fider product illustration.

Fider is an open-source alternative to UserVoice that can only be self-hosted. It's a straightforward feedback voting and collecting tool but lacks some core features, such as a changelog and a roadmap.

What Fider has that UserVoice doesn't?

  • It's open source
  • Supports more languages than UserVoice (10+)

Drawbacks

  • No roadmap or changelog feature
  • No embeddable widgets
  • Minimal features compared to other tools on the market at this price
  • Self-hosting could get expensive

Pricing

Fider offers a simple flat pricing of $40/month that includes all features, unlimited managers, feedback, etc. You can try it out first with a free 15-day trial.

Conclusion

‌Fiders is an open-source alternative to UserVoice that requires self-hosting. It's a straightforward tool with few features, but it's enough for startups to collect feedback and user votes.

The pricing only makes sense if you need an open-source solution. Otherwise, you can get more features from competitors at half the price.

Check out the top Fider alternatives →

7. Nolt.io

Nolt product illustration.

Nolt is a lightweight UserVoice alternative for feedback collection. It's particularly well-suited for small teams looking for basic functions and simplicity.

What Nolt.io has that UserVoice doesn't?

  • More affordable pricing
  • No sign-up posting, commenting, and voting

Drawbacks

  • No admin dashboard to effectively manage feedback
  • No duplicate post-detection system
  • Doesn't scale well with many ideas (no bulk editing, filtering, etc.)
  • No changelog for closing the feedback loop with users
  • Missing many advanced features that competitors offer
  • Users complain about their outdated user interface

Pricing

Nolt recently (July 2023) changed their pricing from a flat fee of $25/month per board to a tiered structure:

  • Essential ($29/month) - 1 board, roadmap, SSO
  • Pro ($69/month) - 5 boards, API, and task management integrations
  • Enterprise (talk to sales) - unlimited boards

Their Essential plan is a good deal for folks that need SSO and can get away with collecting only a single type of feedback. But for other plans, you'll find a better deal elsewhere.

Conclusion

‌Nolt is a great tool for small startups on a budget that need premium features such as SSO upfront. Although their pricing isn't that expensive, many better options offer more for less.‌

Want more options? Check out the best alternatives for Nolt →

8. Canny.io

Cannys product illustration.

Canny.io is a popular UserVoice alternative. It focuses on enterprise clients like UserVoice but also has a free plan for basic feedback collection. It has feedback boards, a roadmap, and a changelog to name the core features.

What Canny.io has that UserVoice doesn't?

  • Everything is under a single dashboard for better navigation
  • Changelog for closing the feedback loop with users
  • Possibility to assign posts to your teammates and add internal notes to them
  • No sign-up posting, commenting, and voting

Drawbacks

  • No questions like "How important is this for you?" for extra insights
  • Fewer customization options for branding than most of the competitors (+ no dark mode)
  • Instead of improving their product, Canny has been focusing on their sales efforts. This has left many users dissatisfied, replacing them with more active alternatives.

Pricing

Although Canny offers a Free plan, it's very limited and only allows for 100 active posts a month. The second plan costs $99/mo and basically removes the post limit.

The third plan starts at $400/month for 5 admins, custom domain, user segmentation, and more.

Canny Pricing 2024: Is It Worth It →

Conclusion

Canny's is a reliable tool with a modern design and all the necessary core features.‌

Their free plan is a steal for small startups that can escape it. But there are more affordable alternatives to the paid plan of 400/month, which only large companies can spend.

Check out these affordable Canny alternatives →

9. Feedbear

Feedbear product illustration.

Feedbear is another very simple UserVoice alternative for collecting feedback. It has all the necessary features to get you started. Still, it falls short of competitors' many advanced functionalities.

What Feedbear has that UserVoice doesn't?

  • Changelog for closing the feedback loop with users
  • No sign-up posting, commenting, and voting

Drawbacks

  • No admin dashboard to effectively manage feedback
  • Very primitive filtering and sorting
  • No questions like "How important is this for you?" for extra insights
  • Can't segment and prioritize your feedback data by customer attributes

Pricing

Feedbear has simple pricing starting from $41/month. It offers all core features like roadmap, changelog, and custom domain. The second plan is already $82 a month while removing branding and granting SSO. You can use the 14-day free to test them out.

Conclusion

‌Feedbear is a straightforward feedback tool at an affordable price. They're ideal for smaller teams that are after simplicity.‌
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‌However, it lacks some of the more advanced features many competitors offer and might not scale well with those growing fast.

Check out these top FeedBear alternatives →

10. Sleekplan

Sleekplan product illustration.

Sleekplan is a budget-friendly and comprehensive UserVoice alternative for smaller teams. Unlike other tools in this list, this lets you send your users satisfaction surveys.

What Sleekplan has that UserVoice doesn't?

  • CSAT and NPS satisfaction surveys
  • Customizable survey widgets
  • Changelog for closing the feedback loop
  • No sign-up posting, commenting, and voting

Drawbacks

  • Few integrations
  • Run by a solo founder, so customer support might not be good
  • Few customization options
  • The design might feel outdated

Pricing

Sleekplan offers a free plan, but we recommend Featurebase's since it offers more essential features.

Their paid plans start at $13/month and go up to $38/month, making it a nice, affordable alternative.

Conclusion

‌Sleekplan is an excellent alternative for small teams looking to collect feedback. It's budget-friendly and has an In-App survey widget and an impact weight calculator.

Check out the best Sleekplan alternatives →

11. Upvoty

Upvoty product illustration.

Upvoty is a feedback management platform that makes gathering and organizing customer feedback easier. It's best suited for small to medium teams focusing on improving customer engagement.

What Upvoty has that UserVoice doesn't?

  • Changelog for closing the feedback loop
  • More affordable pricing

Drawbacks

  • Can't segment and prioritize your feedback data by customer attributes
  • Aged user interface
  • Poor customer support - rely on contractors and freelancers
  • New features are extremely rare, and product development seems to be stopped
  • No questions like "How important is this for you?" for extra insights

Pricing

Upvoty has quite a tricky pricing plan, with their starter plan costing $15 a month but limiting trackable users to 150 and having 1 board.

This is not much, yet the next plan costs $39/month while still limiting users. The Unlimited plan costs $75/month, removing all boundaries.

Conclusion

Upvoty is a straightforward UserVoice alternative. Their usage-based pricing is good for those that don't get feedback from many unique users.

‌With that being said, many of you could only survive on your highest plan of $75/month. And at this price, there are more cost-effective alternatives.‌

Want more options? Check out these top Upvoty alternatives →

12. Productboard

Productboard product illustration.

Productboard is an enterprise-focused alternative to UserVoice. They are centered around task management and roadmaps, missing many feedback collection features.

What Productboard has that UserVoice doesn't?

  • A lot more integrations, including Zapier and Intercom

Drawbacks

  • It doesn't let users see, upvote, or comment on their peers' ideas - only shows what admins have posted
  • Complex user interface with a steep learning curve
  • No commenting for engaging with users
  • No embeddable widgets
  • Expensive

Pricing

Productboard offers four plans to choose from:

  • Starter - free
  • Essentials - $20 per maker/month
  • Pro - $80 per maker/month
  • Enterprise - comes with a custom quote

The total cost of Productboard depends on how many 'Makers' you have in your team. For example, five users on their Pro plan will cost $400 a month.

Conclusion

‌Productboard is a complex feedback tool focused on issue tracking and roadmaps. There's a lot you can do, but figuring out how to use it becomes a project of its own.‌

It's made for large enterprises that need custom solutions and got money to burn.

For anyone else, we recommend checking out these affordable Productboard alternatives →

The Takeaway

UserVoice is an enterprise-grade feedback suite. Its steep learning curve and expensive price tag make it a poor choice for startups that need to move fast.

There are many great UserVoice alternatives, and making the right choice is crucial for saving time.

If you're looking for the same functionalities, but at a lower price and with better UI, then Featurebase is one of the best alternatives. You can set it up in minutes and always get help from an active team that ships new improvements weekly.