Blog ComparisonsHelpJuice Pricing 2026: How Much Does it Cost?
HelpJuice Pricing 2026: How Much Does it Cost?
Get all the information on 2026 HelpJuice pricing plans: how much they cost, what is included, and how this compares against other knowledge base tools.
Mile Zivkovic
Content @ Featurebase
Looking for a capable knowledge base tool in 2026?
HelpJuice is a popular option, but there is one problem: it is very expensive. In an industry where the average knowledge base software costs around $50ish per month, HelpJuice pricing plans look like buying a Bentley when a Toyota Prius can do the job equally well.
Today, we want to find out two things. First, how much HelpJuice costs in 2026. Second, given the exorbitant prices, whether HelpJuice can offer your customer service team something in return for that money spent.
In other words, if you're already paying for a Bentley, do you get Bentley-like performance and luxury?
✨ Psst... Looking for a more powerful & affordable alternative to HelpJuice? Check out Featurebase →
Helpjuice pricing plans 2026
HelpJuice doesn't have a free plan, but there is a free trial offered for 14 days. There are 3 paid plans.
HelpJuice doesn't give you a discount for paying on an annual basis, which is just one of the many reasons users look for HelpJuice alternatives.
Knowledge base plan ($249/month)
The cheapest HelpJuice plan costs $249 per month for a team of up to 30 users. This gets you:
- 12GB of File Storage space
- Helpjuice Essential features
- Fully customized design
- Live collaboration & workflows
- Localization
- AI Article Translation to 40+ languages
This is their bare-bones plan, which gives you the basics for reducing support tickets and creating a seamless user experience.
The elephant in the room is the number of users. You have 30 seats for everyone, from your customer support team to your customers. In other words, HelpJuice supports knowledge bases for only a handful of customers at this price.
AI-knowledge base plan ($449/month)
Almost doubling the price of the starter plan, the AI knowledge base plan comes in at $449 per month for 100 users and 24GB of storage space. You get all the features from the starter plan, plus:
- SSO
- AI search, AI writer, AI chatbot, AI article request, AI support tickets
- Auto-updating knowledge base browser extension
- Step-by-step tutorial builder
At 100 users, this seems okay until you look at other knowledge base platforms offering unlimited public-facing knowledge bases for less money. The increase in cost doesn't correlate with the added features, and the only plan that makes a real difference is the most expensive one.
Unlimited AI-knowledge base plan ($799/month)
In the unlimited plan at $799 monthly, you finally get unlimited users and 38GB of file storage. There are few key benefits to this plan, aside from unlimited customization credits for knowledge base creation.
In this plan, HelpJuice users can offer personalized assistance to an unlimited number of (potential) customers. It may not be the best knowledge base software around, but it's one of the most expensive options out there.
What if HelpJuice is too expensive for me?
If HelpJuice pricing or limited AI usage is too steep, there are plenty of affordable help center tools that offer more flexibility and better value for money:
- ✨ Featurebase - Best overall modern & affordable HelpJuice alternative
- KnowledgeOwl - Best for SMBs that are looking for a customizable design
- Zendesk - Best for enterprises looking for a full customer service suite
- Document360 - Best for large teams looking for advanced permission controls
- Help Scout - Best for email-based customer support and a simple help center
You can dive deeper into all of the best alternatives from this blog.
So, is HelpJuice worth it?
Objectively speaking, HelpJuice is very expensive compared to most competitors. For small teams just getting started with knowledge management, even the most affordable plan costs $249 per month. And once you pay that, you get the core features and support for just 30 users.
Featurebase (👋 that's us) is a modern & affordable HelpJuice alternative that lets you create a beautiful AI-powered help center in minutes. You get all the same features, plus a full customer support suite, in a much more affordable package. It's loved by thousands of companies like Lovable, Polymarket, and Raycast.
It comes with affordable pricing (starting at $29/month) and a free plan, and we can help you seamlessly migrate from any existing knowledge base tools. 👇
✨ Get the fastest AI-powered docs & support inbox for free today →
