Blog Top 7 Affordable Canny.io Alternatives in 2023
Top 7 Affordable Canny.io Alternatives in 2023
Are you looking for a reliable & customizable Canny alternative that won't break the bank? Good news! This article compares all the top user feedback tools that the best product teams, like Uber and copy.ai, have chosen over canny.io.
Co-founder @ Featurebase.
TABLE OF CONTENTS
Why even switch from Canny?
1. Too Expensive
As of March 18, 2022, Canny changed their pricing plans. They introduced a free plan, but there is a catch - their entry-level plans now cost $400/mo instead of $50/mo.
This change was great for companies starting out that didn't need features like post moderation, single sign-on, integrations, custom statuses, private boards, no-signup posting/upvoting, user segmentation, integrations, reliable support, etc...
However, this upset a lot of teams that needed more than the basic features since they now had to pay 8x as much for the same service.
They also recently stated that all new features they release will only be available for the paid plans.
2. Changing and Unclear Pricing
With Canny's latest pricing change, they stated they are moving upmarket and are going to target larger companies.
While they still offer discounts for smaller startups, the "Do you qualify for special pricing?" callout may not be a reliable long-term solution.
As they are constantly changing and raising their pricing, you might have to worry about the future cost once you no longer qualify for special pricing after a year.
Knowing that their pricing will most likely increase more in the coming years, it might not be a wise idea to lock yourself in an tool which will cost over $400/mo.
3. Lack of customizations or features
Another reason teams look for Canny alternatives is that there aren't many options to customize your feedback board.
You are stuck with their design language, and if it doesn't fit your app, then too bad.
Many similar tools have a dark mode and allow you to customize much more aspects of your feedback board.
You also have a lot more options to customize widgets that you can embed in your app.
In addition to that, Canny lacks features like No sign-up posting, voting and commenting so your users always have to log in to post feedback, which pricing starts at over $400/mo.
What to look for in an alternative?
Canny is a great tool, but it has a few drawbacks that we stated above.
To find the perfect alternative, focus on a tool that offers all the functionality you expect from Canny but overcomes its limitations.
Here's a list of tips to help you make the best choice for your company:
Identify your must-have features Determine the essential features you need from a feedback tool, like feature voting, custom domains, embeddable widgets, and make sure the alternative you choose covers those bases.
Address Canny's shortcomings Take note of the issues you faced with Canny, such as expensive pricing, and look for a tool that offers a more reliable pricing model.
Customizability and branding Find a tool that lets you tailor its look and feel to match your brand, making it an integral part of your user experience.
Smooth integration with existing tools Look for a feedback tool that seamlessly integrates with your current software stack, saving you time and effort in data migration and workflow management.
Ease of use There are many options on the market, but not many are easy and enjoyable to use. They are too slow or just have an outdated UI and UX. Look for a tool that works well even as your tool grows.
Excellent customer support Opt for a tool that provides top-notch customer support, including a helpful knowledge base, responsive email or chat support, and clear documentation.
By following these tips and carefully, you'll find the ideal Canny alternative that not only meets your expectations but also resolves any concerns you had with Canny.
What are the best Canny.io alternatives?
While there are actually over 20 alternatives to Canny, we filtered out the best ones so you can quickly make an educated decision.
Here are the best Canny.io alternatives in 2023:
- Featurebase - Best value for money, great product quality
- Upvoty - Most affordable white-labelling option
- Nolt - Great for small teams
- Producter - Good choice for larger teams
- Frill - Unique design and widgets
- FeatureOS - Feature-rich tool
- Sleekplan - Affordable pricing
With many features, integrations, and an easy-to-use interface, Featurebase is one of the best affordable alternatives to Canny.
Featurebase offers amazing customer support and has a great onboarding system so you can get set up in minutes.
- Feedback portal, changelog, and roadmap
- Feature voting with automatic email updates
- Custom statuses, tags & boards
- Vote on behalf of customers
- Custom domain
- Single sign-on
- Dark & light mode
- User segmentation
- Website widgets
- A lot of integrations: Jira, Linear, Zapier, Discord, Intercom, etc...
- Capture & manage feedback internally
- Duplicate post suggestion
Featurebase provides a great Free plan similar to Canny. The key difference lies in the paid plans. With Featurebase, you'll get most of Canny's paid features at just $40/month, making it exactly 10X cheaper. Plus, all plans allow unlimited feedback, so they grow easily with your product.
- Supports only English
If you are looking for a reliable, affordable and enjoyable alternative to Canny, then we truly feel like Featurebase is one of the best options on the market.
You can give it a try for free and only continue using it if it's a good fit for your company.
Upvoty offers all the core features you would need in a Canny alternative at an affordable price.
However, their UI and UX has not kept up with the industry, making it an affordable, but definitely not the best alternative from this list.
- Feedback portal, product roadmap and changelog
- Slack, Intercom, and Zapier integration
- Dark mode
- Internal comments
- Outdated UI and UX
- Dev team is not very active compared to alternatives.
Upvoty has very reasonable pricing for teams of all sizes.
Canny's free plan is equivalent to Upvoty's Power plan, which starts at $15/month. However, Canny's paid plan (Growth) is equivalent to Upvoty's Unlimited Power plan, which costs $75/month.
If you are looking for an affordable canny.io alternative that helps you get an overview of what features to build next, then Upvoty isn't a bad choice.
However, from multiple years of looking into different feedback tools, we can say that there are even better options on the market for the same price.
If you'd like to learn more then check out these Upvoty alternatives →
Nolt is a lightweight feedback board that's great for small projects. It has extra features, like anonymous posting/upvoting, that Canny's free plan doesn't support.
- Feedback board and roadmap
- A lot of customization options and themes
- Ban users
- Private boards
- Many integrations including Jira, Trello, Slack, etc...
- Duplicate detection
Nolt offers three plans:
- Essential ($29/month) - 1 board, roadmap, SSO
- Pro ($29/month) - 5 boards, API, and task management integrations
- Enterprise (talk to sales) - unlimited boards
They are cheaper than Canny's, but you can find an even better deal from other competitors.
- Does not scale well with a lot of data, doesn't have a dedicated admin view for easily staying on top of a lot of data
- Lacks features that similar tools support
Nolt is a good Canny alternative if you have a small team and don't have to deal with a lot of feature requests or bug reports.
If you have a larger team and need access to some advanced features and integrations, then there are better options on the market.
Check out these Nolt alternatives →
Producter is a brand-new product management software that lets you easily stay on top of user feedback and prioritize what to build next.
- Feedback board, roadmap, changelog and documentation
- Great analytics for usage
- Run sprints
- Slack and Github integration
Producter's pricing depends on how many editors your team has. Pricing is reasonable when you have a small team, starting at $21/month with a single editor.
However, things can get quite expensive since the Canny equivalent plan costs $39/month + $49/month for each editor. Therefore, with 5 editors you will have to pay close to $300/month, which isn't much cheaper than Canny.
- Very new tool, so don't expect your experience to be bug-free
- Confusing pricing
- Expensive pricing for large teams
- Only annual billing
Producter is a great choice if you are also looking to ditch your current Jira or Linear issue mangement tools and migrate to one, which also lets you collect customer feedback. However, it is important to keep in mind that since Producter is still in beta, some important features that other tools offer might be missing.
Frill is a popular alternative to Canny. It has a simple design and supports most of the features Canny offers.
- SSO authentication
- Full translations (Every word is translatable into your own language)
- Vote on behalf
- Custom Domain
Frill now has a free plan, but it only allows you to capture & manage 20 active issues. Their paid plan that lets you capture feedback without limits and unlocks Canny equivalent features costs $149/month.
- Not great for staying on top of large amounts of data since it doesn't have a more organized admin view
- The feedback portal is slow and takes over 5 seconds to load on mobile.
- Many pricing plans are usage limited
Frill is a great feedback tool that fills in the gaps that Canny's free plan misses for a decent price. Although it has some shortcomings when it comes to staying on top of large amounts of user feedback, it is still a good choice for most teams.
FeatureOS - previously Hellonext - is a customer feedback tool that has a lot of different features and is definitely worth looking into from this list.
- Many integrations: Slack, Zendesk, Clickup, Fullstory, etc...
- Custom domains
- Public and private boards
- Knowledge base
- Custom statuses
- All other core features other competitors offer
FeatureOS has a free plan that is similar to Canny, but their paid plans start at $65/month and go up to $125/month.
- Not many customization options
- Their dashboard can feel bloated with too many options
FeatureOS is also a great Canny alternative on this list with a lot of different features. They have a modern and easy-to-understand user interface that makes managing feedback great.
Sleekplan is one of the most affordable Canny alternative supports public feedback boards, widgets and also satisfaction surveys.
- Feedback board, changelog, and roadmap
- Measure satisfaction
- Estimated dates
- Post moderation
Sleekplan offers a free plan, but we recommend Canny's since their free plan offers more essential features. Sleekplans' paid plans start at $15/month and go up to $45/month, making it a nice, affordable alternative.
- Not many customization options
- Design might feel outdated
- Lacks important and more advanced features compared to other alternatives
Sleekplan is a good choice for teams that want to measure customer satisfaction and don't need more advanced features. It is a nice, affordable alternative and also offers a free plan.
In conclusion, Canny is a great tool for some teams, but it can be expensive and lacks customization options. There are plenty of alternatives that offer more features, better customization options, customer support, and more affordable pricing.
Whether you need a simple feedback board, satisfaction surveys, or integration options, there are plenty of alternatives to canny.io that can fit your needs.
Featurebase, Upvoty, Nolt, Producter.co, Frill, FeatureOS, and Sleekplan are all great options that you should consider before deciding.
The simple feedback tool with feature voting for your customer feedback. Built-in the 🇪🇺.
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