Account Executive (generalist)

About Featurebase

We're building the AI customer support platform for product-led SaaS, helping modern teams like Lovable, Raycast, and n8n deliver great support across every channel. As one of the fastest-growing startups in this space, we're looking for an Account Executive to own the sales cycle end-to-end and help define how Featurebase sells as we scale.

You'll join our small sales team and help define how modern sales is done at Featurebase: lean, technical, automated, and high-conviction. From closing inbound enterprise leads to pursuing outbound opportunities with massive upside, you'll own deals end-to-end and help improve the systems and playbooks that make our sales motion scale.

Quick TL;DR about us:

• 100% remote - no office or commute
• Small team, currently based in the EU
• Async work with very few meetings
• Profitable, growing fast, and fully bootstrapped

What you'll do

• Become a product expert and help prospects use Featurebase effectively throughout trial and evaluation
• Generate a strong pipeline and exceed quarterly targets through outbound email and social outreach
• Own deals end-to-end: qualify, demo, navigate procurement, and close
• Be the voice of the customer by surfacing product and adoption blockers to the product team
• Help design automations, experiments, and scalable sales operations

Who we're looking for

• Previous SaaS sales experience with a proven track record of closing deals
• Experience selling to technical buyers; experience with collaboration or support tools is a bonus
• Strong written and verbal communication, presentation, and product demonstration skills
• The ability to navigate organizations, unblock deals, and manage multiple stakeholders
• SaaS and startup experience, a strong bias for impact, and comfort working autonomously
• Preferably based in a European time zone to overlap with the rest of our team

What we offer

We're a small, driven team, and we value our people. Here's what you can expect when you join Featurebase:

• Competitive salary and equity
• Remote work
• 20 paid vacation days, 15 paid holidays, and unlimited sick leave
• Ownership and deep involvement in the GTM team
• Flexible work hours with very few meetings
• MacBook and the latest productivity software