SEO & Content Lead (generalist)

About Featurebase

We're building the AI customer support platform for product-led SaaS, helping modern teams like Lovable, Raycast, and n8n deliver great support across every channel. As one of the fastest-growing startups in this space, we're looking for an SEO & Content Lead to own and scale our content and SEO engine.

This is a hands-on role for someone who loves writing, understands SaaS products, and gets a kick out of watching rankings climb. You'll own everything from content execution to building backlinks and keeping our top posts fresh and performing.

Quick TL;DR about us:

• 100% remote - no office or commute
• Small team, currently based in the EU
• Async work with very few meetings
• Profitable, growing fast, and fully bootstrapped

What you'll do

• Own and scale our content engine - manage the blog, refresh existing content, and double down on what is already performing
• Become our product and industry expert and write well-researched articles, comparisons, and tutorials
• Own and execute our SEO strategy across keyword research, content briefs, optimization, tracking, and iteration
• Grow our online authority through high-quality mentions, backlinks, outreach, and collaborations
• Expand our presence across relevant sites, review platforms, and Reddit threads
• Stay ahead of the AI curve by understanding how large language models surface and cite content
• Bring your perspective on how to create the best educational content for product, support, and engineering teams

Who we're looking for

This role comes with a lot of autonomy as well as responsibility. We're looking for a manager of one who matches the following:

• You enjoy writing and educating others, and can write engaging copy
• You value end-to-end ownership across keyword research, writing, publishing, freelancers, and backlinks
• You have native-level written and spoken English
• You are independent, resourceful, and not afraid to roll up your sleeves
• Preferably based in a European time zone to overlap with the rest of our team

Bonus points:

• Experience in product marketing or a strong desire to learn
• Experience in early-stage, product-led growth environments

What we offer

We're a small, driven team, and we value our people. Here's what you can expect when you join Featurebase:

• Competitive salary
• Remote work
• 20 paid vacation days, 15 paid holidays, and unlimited sick leave
• Ownership and deep involvement in the GTM team
• Flexible work hours with very few meetings

Process

The application consists of three stages:

1. Apply
2. Interview with the founders
3. A short, compensated writing assignment

Join our team to help build Featurebase into the best AI customer support platform.