Flexible plans that grow with you
Start for free, no credit card required. Upgrade when you need a plan that fits your needs. No hidden fees.
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All core modules in one subscription
Free
Free
AI not supported
For individuals to get started
Get started for free- 1 seat
- Live chat
- Unlimited conversations
- Unified inbox & ticketing
- Mobile app
- Assign & snooze conversations
- Internal notes
Includes
Growth
$29/seat/month
$0.49 per AI resolution
For fast-growing startups
Get started for free- Fibi AI Agent
- Email support
- AI Copilot
- AI replies & macros
- Custom domains
- Basic analytics
- Integrations
Includes
Professional
$59/seat/month
$0.49 per AI resolution
For scaling & multi-team orgs
Get started for free- Slack support
- Workflows & automations
- Service level agreements (SLAs)
- User segmentation
- Multilingual support
- API, MCP, Webhooks
- 20 free Lite seats
Includes
Enterprise
$99/seat/month
$0.49 per AI resolution
For large organizations
- Multi-brand workspace
- SSO & identity management
- Custom admin roles
- Advanced HubSpot integration
- Azure DevOps & AD integrations
- Custom invoicing
- 50 free Lite seats
Includes
Cut costs with Featurebase
See how much you can save by switching to Featurebase.
4
500
With Featurebase, you save
$10,668/year
Comparing Featurebase Professional and equivalent Zendesk plan
Compare features and pricing
Helpdesk, Feedback management, Outbound, and Help Center are included in the same subscription. Compare features below.
Frequently asked questions
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