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The modern AI-powered product docs for intuitive self-serve support

Get customers the answers they need, fast, and cut down your support loads. Beautiful, customizable, and built for usability.

No credit card required10-day free trialEasy migration from tools

Powering industry-leading startups and enterprises

Featurebase customer logo: User.com.
Featurebase customer logo: User.com.
Featurebase customer logo: Opensea.
Featurebase customer logo: Lovable.
Featurebase customer logo: Instantly.

Help, right where your customers need it

Help Center page

Provide smooth self-serve help with a public knowledge base that has your own branding, domain, and design.

Beautiful & Customizable

Embeddable widget

Support your customers from anywhere with the most customizable in-app widget ever built.

In-App Widget

Fast, intuitive, and customizable

AI search answers

Instant answers right in the search bar to help users find what they need – fast.

AI search answers

Custom branding

Add your own colors and custom domain to make it feel like home.

Custom branding

Powerful text editor

Tons of formatting options and custom components to make your docs stand out.

Powerful text editor

Support for multiple languages

Hello, 你好, Hola! Help your your users in 40+ supported languages.

Support for multiple languages

Detailed access controls

Restrict articles to only your team or specific user groups.

Detailed access controls

SEO optimized

SEO optimized out of the box. Rank higher in search results with your help.

SEO optimized

Reactions & feedback

Users can react to articles and leave feedback to help you improve your docs.

Reactions & feedback

Custom solution with API

Take full control over how your help center is displayed with our API.

Custom solution with API

Analytics

Optimize based on which articles or search terms are popular.

Analytics

Powerful ecosystem advantage

All of your customer-facing tools in one place, natively designed to work together.

Support Platform

Support your customers from anywhere with a unified Inbox and AI automations.

Support Platform

Feedback & Roadmaps

Collect, manage, and prioritize product feedback in one place.

Feedback & Roadmaps

Changelog

Keep users updated with a public changelog page and in-app notifications.

Changelog

Surveys

Measure customer satisfaction & capture feedback with targeted in-app surveys.

Surveys

Seamless migration from your old Knowledge Base

We can migrate your help content over from pretty much any Knowledge Base platform with zero data loss.

Intercom

Zendesk

Gitbook

Mintlify

Many more platforms

Reduce your support loads today with an AI-powered Help Center

Join thousands of modern teams reducing their support loads and building better products with Featurebase.

No credit card required10-day free trial