Powering the world's leading startups and enterprises
Canny is not built for fast growth
Canny works for enterprises, but its per-user pricing quickly adds up to $1k+ per month. Modern teams need a more flexible pricing that grows with them.
High pricing
Canny's pricing scales rapidly with your end-users, getting easily to $1k/mo+ for just a feedback tool.
End-user limits
Pricing scales with users, which discourages collecting more feedback.
Expensive integrations
Canny's most useful integrations are locked behind costly enterprise plans.
Outdated UI
The user interface is confusing and feels stuck in 2017 when Canny first launched.
"We moved from Canny to Featurebase, and it's been one of our best decisions this year. We're getting so much more feedback from our users."
Wilson Wilson
Co-founder at Senja
Why modern teams are switching from Canny to Featurebase
Canny focuses on basic feedback voting. Featurebase goes further with in-app feedback and AI-powered insights.
"In the early days at Lovable, Featurebase became a cornerstone of our efforts to centralize and make sense of product feedback!"
Lovable team
Featurebase vs Canny
See exactly how Featurebase compares to Canny's pricing & features.
| Feature | Featurebase | Canny |
|---|---|---|
| Pricing model | Seat-based | Per user (scales fast) |
| Free plan end-users | Unlimited | Only 25 end-users |
| Cost at 2,000 users | $29-59 per admin seat/month | $349-$729/month |
| Guest posting | No account needed | Login always needed |
| In-app surveys | Yes (NPS, CSAT, etc.) | No |
| Feature voting | With follow-up questions | Just voting |
| Whitelabeling | +$69 transparent add-on | Custom (on the highest plan) |
| Design | Modern, intuitive | Dated, complex |
| Product improvements | Constant | Rarely |
| Learning curve | Simple, quick to master | Complex, steep learning curve |
| Migration support | One-click import | N/A |
| Target audience | Modern fast-growing SaaS | Larger enterprises |
Everything Canny has & much more
Tie feedback to revenue, user segments, and customer activity to understand what truly matters and make confident product decisions.
Prioritize by revenue
Connect your feedback with customer data to find the most impactful product opportunities.
User segmentation
Show updates only to specific user segments based on plan, role, location, and more.
AI duplicate detection
Automatically detect & merge similar feedback.
Automatic user auth
Automatically login users removing friction.
Multi-language support
Translate your feedback portal automatically into 40+ languages.
API & Webhooks
Take full control with our API & webhooks.
"I'm so glad we switched from Canny to Featurebase. Everything is super smooth, and the experience is definitely much better."
Awni Shamah
Staff Product Manager at Amplemarket
Automatically close the loop
Canny offers a basic changelog. Featurebase goes further by proactively notifying users through in-app announcements, emails, and a public changelog.
"We first moved from Canny to Featurebase because of the beautiful in-app announcements. And now, what our users and we loved most is the feedback board."
Dan Hong
CEO at Offlight
The product feedback platform for the next generation
Featurebase is built for scale. Our customers support millions of end-users with sub-150ms latency.
Scale with security
Featurebase is audited and certified by industry-leading third party standards.
Why teams switch from Canny to Featurebase
Here's what teams switching from Canny to Featurebase consistently mention.
Affordable pricing
Canny's per-user pricing escalates quickly. Featurebase uses predictable, seat-based pricing.
Unlimited end-users
Collect as much feedback as you want. Featurebase never charges based on your user count.
Modern design
A clean, intuitive interface that's easy to set up and simple to use every day.
AI-powered insights
Automatically detect duplicates and surface high-impact feedback without manual cleanup.
Don't just take our word for it
See what our awesome customers are saying about moving from Canny to Featurebase - from indiehackers to fast-growing startups.
Canny is raising prices on us, so we are switching to Featurebase, which is a better product anyway, run by indie founders.
Francesco Di Lorenzo
Co-founder at Typefully
We were previously using Canny, but didn't get much engagement. With Featurebase embedded within our product, we get way more feedback. Couldn't recommend it enough.
Mike Heap
Co-founder at My AskAI
Canny made it literally impossible for customers to cancel their subscription. So I switched all my feedback boards to Featurebase. It has amazing UI/UX and design, super responsive team, just 10/10
@Levelsio
Founder at PhotoAI
If you're looking at a similar service like Canny, give Featurebase a try first. They clearly care about their users, and the price point makes it a no-brainer.
Maxfield Hulker
Co-Founder at CivitAI
We moved over from Canny due to price and haven't looked back. Our team agrees that it's *much* better than Canny.
Robert Durrette
Founder at Ridgeline Agency
Featurebase is more complete, featuring a sleeker UX for users and admins, and they handled the API-based migration from Canny smoothly. Zero regrets.
Eugene Aseev
Co-founder at Chainstack
