Powering industry-leading startups and enterprises
Next-gen support platform
Fast, modern, and built for collaboration
Modern Inbox
Maximize your productivity with a powerful Inbox, built for efficiency and collaboration
Messenger
Support your customers from anywhere with the most customizable Messenger widget ever built
Designed for efficiency
AI agent
Let our industry-leading AI agent cut down your support loads and resolve issues
AI replies & macros
Let our AI auto-draft responses based on your previous conversations and tone of voice
Email support
Seamlessly sync customers' support emails into your Featurebase Inbox
Collaborate with your team
Team inboxes, internal notes, mentions, and more to collaborate in real time
Sync customer data
Easily sync & access customer data from the right hand side bar for rich context
Powerful integrations
Connect your favorite tools sync tickets with Jira, Linear, HubSpot and more
A one of a kind support platform
Centralize customers' tickets & feedback to a unified portal. Keep customers automatically updated & see their feature requests alognside their support tickets.
Powerful ecosystem advantage
All of your customer-facing tools in one place, natively designed to work together.
Need more options?
We're confident you'll love Featurebase – but if you’d like a full comparison, here’s our detailed breakdown of the best Chatbase alternatives in 2025.