Featurebase Blog

Helping product teams & founders build better products with guides on customer feedback, roadmaps, and product management.

Founder Stories Customer Feedback Customer Service Product Management Comparisons

Complete guide to customer feedback collection and management.

Customer Feedback: The Only Guide You’ll Ever Need

This is your complete A-Z guide on customer feedback. We’ll cover everything from its importance and how to collect it to the best methods for leveraging customer feedback to your advantage.

Zendesk knowledge base review and best alternatives.

Should You Use a Zendesk Knowledge Base? Top Alternatives in 2025

Is Zendesk the right tool for your knowledge base? While great for support, its rigid structure and high costs make it a poor fit for documentation. In this guide, we’ll explain why and share 10+ better alternatives for building a modern help center.

Chatbase review & pricing guide 2025: Is It Worth It?

Thinking about using Chatbase but confused by its capabilities or unsure if it’s worth it? In this review, I break down Chatbase’s pricing, pros, limitations, and whether it’s the right choice in 2025.

Best Chatbase alternatives for AI chatbots and AI agents.

Top Chatbase Alternatives for AI Agents and Live Chat

Not sure if Chatbase is the right long-term support tool for your startup? While it’s great for simple AI chatbots, things can fall apart fast without human handoff, ticketing, and native docs. In this guide, we’ll break down the best Chatbase alternatives in 2025!

Best customer retention software for businesses in 2025.

Top 10 Customer Retention Software to Reduce Churn in 2025

Building a great product is one thing – keeping customers around is another. Churn can quietly kill even the fastest-growing businesses if left unchecked. In this guide, we’ll cover the best customer retention tools in 2025 to help you boost loyalty, reduce churn, and grow sustainably!

Best Refiner alternatives for surveys and feedback collection.

Top Refiner Alternatives for Collecting Customer Feedback (2025)

Looking for a better value than Refiner? While it’s a solid choice for in-app surveys and segmentation, it falls short in advanced logic and broader use cases. In this post, we’ll break down the best Refiner alternatives!

NPS vs CSAT key differences and which to use.

NPS vs CSAT: Which Customer Satisfaction Metric to Use?

Unsure whether to use NPS or CSAT to gather customer feedback? While both are powerful tools, they serve different purposes–and using the wrong one can leave you with the wrong insights. Today, we’ll break down when to use each survey and how to get the most value from them.

Use Case vs User Story: 6 Key Differences (+ Examples)

Use case and user story: what's the difference, and which should you use? We'll show you key differences and examples you can learn from.

What is a customer feedback loop illustration

What is a Customer Feedback Loop and How Does it Work?

Find out what a customer feedback loop is, why it's important, and how to close it.

Full customer feedback management guide with best tool.

What is Customer Feedback Management?

Find out what customer feedback management is, how it works and why it matters.

How to track customer feedback and feature requests.

How to Track Customer Feedback: The Complete Guide

Tracking customer feedback at scale can be exhausting but with the right methods, it's easier than you think. This guide will give you a detailed overview of the entire subject and share actionable advice to take back control of your feedback-tracking game.

The best customer feedback tools for SaaS and startups.

19 Best Customer Feedback Tools in 2025

A list of the very best customer feedback tools to help you gather insights about your product.

Top 13 Product Management Tools for Busy PMs

The best product management tools for collecting and managing feedback and building a better tool.

Top website feedback tools to embed and collect feedback.

22 Top Website Feedback Tools for 2025

A selection of the best website feedback tools to help you collect customer insights immediately on your pages.

The Complete Guide to Digital Product Management

The complete guide to digital product management: what, how and where to get started.

Feature Request Template: How-to Guide + 5 Examples

Five great feature request templates you can use for collecting customer feedback today.

Best NPS alternatives for measuring customer experience.

Top 7 NPS Alternatives to Measure Customer Experience

Looking for NPS alternatives to better measure your customer satisfaction? We explore the seven best alternatives to NPS.

Customer feedback analysis for startups.

Customer Feedback Analysis: Step-by-step Guide (2025)

The full guide on customer feedback analysis: what to do and how to extract the best customer insights.

Top 15 Anonymous Feedback Tools for Unbiased Insights

The best anonymous feedback tools to help you collect honest feedback from your customers and team members.

Top 20 Website Feedback Widgets to Collect User Feedback

Get feedback directly from your website with the best website feedback widgets in 2025.

Top 17 Bug Tracking Tools for Startups in 2025

The best tools to collect and track bug reports for your SaaS product.

Freshdesk knowledge base alternatives, pricing, pros and cons.

Freshdesk Knowledge Base: Pros, Cons, Pricing & Alternatives

Should you get a Freshdesk knowledge base or something better? Find out in our review and list of top alternatives.

Best Outline alternatives for product documentation.

8 Best Outline Alternatives for your Knowledge Base in 2025

What are the best Outline alternatives for your knowledge base? Find out in our detailed comparison.

What is an Internal Knowledge Base? (How-to + Buyer's Guide)

What's an internal knowledge base and why do you need one? We'll help you answer this and give you the best tools for the job.

Responding to customer feedback with examples and templates.

How to Respond to Customer Feedback (Examples & Templates)

Struggling to keep up with the flood of customer feedback? It’s tough to respond to everyone and get it right every time. But with the right approach, you can turn every interaction into an opportunity for growth and loyalty. In this blog, I’ll show you how!

12 Best ProProfs Knowledge Base Alternatives in 2025

The best ProProfs Knowledge Base alternatives for your help center and customer communication in 2025.

Best SharePoint alternatives for knowledge base.

SharePoint Knowledge Base: 2025 Review (+ Top Alternatives)

SharePoint is a decent choice for a knowledge base. But here are 9 SharePoint alternatives you should consider instead.

Notion Knowledge Base: Pros, Cons, and Top Alternatives

Should you use Notion for your knowledge base? Find out the pros, cons, pricing and the best alternatives to use instead.

the best product roadmap tools for saas in 2025

Top 11 Product Roadmap Tools for SaaS Companies in 2025

The best free and paid product roadmap tools to help you communicate product changes to your customer base.

AI Knowledge Base: How-to Guide, Benefits and Top Tools for 2025

Should you use an AI knowledge base? What kind of features you can expect, and at what price? Let's get into key details.

What are Release Notes? Definition, Examples & How-to Guide

Communicating product updates is crucial to increase new feature adoption. This guide will show you how to create release notes and changelogs that keep your users informed and engaged. This is your last stop for everything you need to know about release notes.

Best product feedback software tools 2025.

Top 20 Product Feedback Software Tools in 2025

A review of the top product feedback software solutions for 2025, with their pros, cons and pricing.

Top 7 Public Roadmap Tools for SaaS Companies in 2025

In this post, you'll find the perfect roadmapping tool for your SaaS. We've compared the top 7 roadmap tools of 2025, analyzing their pros, cons, and pricing to help you make the best choice!

Top 21 Feedback Management Tools For 2025

The very best customer feedback management tools to help you collect, manage and analyze feedback from various channels.

GitBook vs Mintlify: The 2025 Comparison

Struggling to decide between GitBook and Mintlify for your docs? Both are powerful, but can be expensive, complex, and not ideal for non-technical teams. In this guide, we break down their features, pricing, pros, and cons, so you can make a better choice.

11 Modern GitBook Alternatives for Documentation in 2025

Are you after modern and beautiful alternatives to GitBook? In this post, I analyzed all of the 11 best GitBook alternatives on the market. Let's jump in!

GitBook Pricing 2025: Is It Worth It?

GitBook is one of the most popular product documentation tools. However, with costs stacking up faster than expected, you might wonder if there's a better way—let's simplify it and see if GitBook is worth your investment.

Best customer feedback channels for 2025.

Top 11 Customer Feedback Channels to Use in 2025

Still relying on random tweets and customer support tickets for feedback? You're missing out on gold. Without the right channels, valuable insights get lost—and so do your opportunities to build a product users love. In this guide, we break down the must-use feedback channels in 2025.

Best free changelog tools for product updates.

Top 10 Free Changelog Tools for SaaS in 2025

Want a modern and affordable changelog tool for release notes? In this post, we've listed the best free changelog software to help you communicate product changes with your user base.

Best KnowledgeOwl alternatives for help center.

11 Top KnowledgeOwl Alternatives for Your Product in 2025

KnowledgeOwl is good, but why settle for less? These are the best KnowledgeOwl alternatives for your knowledge base.

Top 14 Feature Voting Tools for SaaS Companies in 2025

Choosing the right feature voting tool is crucial if you are looking to uncover the most impactful user-requested features. Our guide covers the top 10 tools, showcasing their benefits, limitations, and costs, so you can pick the perfect tool for your company.

Collecting in-app feedback and the best in-app feedback tools.

Collecting In-App Feedback: The Ultimate Guide + 10 Best Tools

What is in-app feedback, and why should you start collecting it? This is the only complete guide you'll ever need to get started with in-app feedback for your startup. We'll go over the different methods, tools, and best practices, so let's get started!

User feedback definition, types, and tools.

What is User Feedback? Types, Tools + How To Guide

What is user feedback, and why is it essential for your business? Here is all you wanted to know about collecting, managing, and analyzing user feedback.

Feature Voting - The Ultimate Guide for 2025

Find out what feature voting is, why it's important, its pros and cons and how to implement it in your product

Best feature request tools for collecting customer feedback.

Top 14 Feature Request Tools for 2025

In this blog post, we explore the 14 best feature request software tools so you can stay on top of all your product feedback with ease.

Real-time customer feedback guide for SaaS.

What is Real-Time Customer Feedback?

Want accurate insights into your customers’ behavior to help you make better SaaS products? You’re at the right place! Learn about the power of real-time customer feedback and how to collect it effectively.

Step-by-step guide to optimizing the product management process.

Product Management Process: The 2025 Guide

Want to build a product management process that takes your startup to the next level? In this post, we'll share our own experiences and practical tips on how we've achieved this. Let's get started!

Best product roadmap examples for SaaS companies.

8 Best Product Roadmap Examples for SaaS Startups

Here you'll find the best examples of SaaS product roadmaps and get a step-by-step guide on creating your own. We'll go over the product roadmaps of some of the most popular SaaS companies like Clickup and Mixpanel. Let's get into it!

Top Trello competitors and alternatives for product management and feedback.

Top 20 Trello Alternatives for Product Teams in 2025

Want a modern Trello alternative for product management, roadmaps, and feedback collection? In this post, I've listed all of the top competitors that offer the best bang for your buck. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

Top 10 BugHerd Alternatives for Tracking Bugs & Feedback

BugHerd is not the best tool for capturing bug reports. Here are some of the finest BugHerd alternatives to try in 2025 and beyond.

Best UserSnap alternatives for product managers.

Top 12 UserSnap Alternatives for Product Feedback (2025)

Collecting feedback should be a breeze, not a chore. These are the best Usersnap alternatives for collecting feedback and tracking bugs.

Best Marker.io alternatives for bug reports.

Top Marker.io Alternatives for Collecting Visual Feedback in 2025

The very best Marker.io alternatives for capturing visual website feedback.

11 Best Customer Insight Tools for Collecting Customer Feedback

The very best customer insight tools for capturing customer feedback and helping you improve your products and services.

Best knowledge base software and tools for 2025.

13 Best Knowledge Base Software for Businesses in 2025

The best knowledge base software to provide exceptional customer service and support to your customers or internal team members.

Top 8 Archbee Alternatives for Your Next Knowledge Base (2025)

The very best Arhchbee alternatives for your next customer base. Organize and share your company and product knowledge.

Archbee Pricing 2025: Is It Worth It?

Find out all you wanted to know about Archbee pricing: how much it costs per month and year and which alternatives there are.

Bloomfire Pricing 2025: Is It Worth It?

A breakdown of Bloomfire pricing: find out how much this tool costs and what you get for the money.

Tettra 2025 pricing overview and analysis.

Tettra Pricing 2025: Is It Worth It?

The most up-to-date details on Tettra pricing: find out how much Tettra costs for your specific needs.

Top 13 Tettra Alternatives for your Knowledge Base in 2025

The best Tettra alternatives you can use to create amazing knowledge bases to help out your customers or internal team.

Best Slite alternatives and competitors for help centers.

Top Slite Alternatives for Knowledge Base in 2025

The best Slite alternatives to create a knowledge base for your team or customers.

Top Fusebase alternatives for Help Centers.

Best Fusebase Alternatives for SaaS Businesses in 2025

Looking for Fusebase alternatives for your help center or knowledge base? You're in the right place.

top Bloomfire alternatives for help centers.

12 Best Bloomfire Alternatives for Knowledge Management

The very best Bloomfire alternatives for knowledge management and sharing, with their pros and cons.

Jira Product Discovery pricing overview in 2025.

Jira Product Discovery Pricing 2025: Is it Worth It?

Does Jira Product Management's pricing feel a bit confusing or crispy? In this post, we'll dive into the details of each plan, everything that affects them, and ultimately find out whether it's a good deal for your use case or not. Stay tuned!

Top Jira Product Discovery alternatives and competitors for feedback.

Top 10 Jira Product Discovery Alternatives in 2025

Use Jira and want to collect feedback? The native tool is okay, but there are much better Jira Product Discovery alternatives to try instead.

What is Jira Product Discovery. JPD overview.

What is Jira Product Discovery and Who is it for?

What is Jira Product Discovery? Find out how this tool works, who it is built for and how much it costs.

Best Free Knowledge Base Software for Your Product in 2025

Good news—you don’t need to spend a dime to build a great self-serve support hub. We’ve rounded up the best free knowledge base software options for 2025, covering their pros, cons, and top features. Whether you need a lightweight wiki or a full-fledged help center, you’ll find the right pick here.

Best Open Source Knowledge Base (Pros, Cons and Top Choices for 2025)

Find out what an open source knowledge base is, its good and bad sides, and some top choices for your next project.

Best 17 confluence alternatives for software documentation and product management.

Best Confluence Alternatives for Software Documentation (2025)

If Confluence is too difficult to set up and use and its search leaves you wanting for more, here are the best Confluence alternatives to try instead.

Best ReadMe alternatives for technical documentation.

12 Best Stoplight Alternatives for Documentation in 2025

Looking for an API or technical documentation tool? Don't settle for Stoplight. Here are the best Stoplight alternatives to try instead.

Best UserGuiding alternatives for SaaS in 2025.

What is the Best UserGuiding Alternative? 11 Top Competitors

UserGuiding too expensive or hard to use? Find the best UserGuiding alternative in our extensive list.

Best Stonly Alternatives for Your Knowledge Management Needs (2025)

Looking for the finest Stonly alternatives? Create your knowledge base and improve user onboarding with these tools.

16 Top Nuclino Alternatives for Your Knowledge Base in 2025

Looking for the best alternatives to Nuclino? Whether you're building a Help Center or need smarter knowledge-sharing tools, we've rounded up the top 16 competitors for 2025. Compare features, pricing, and find the perfect fit for your team.

Best Guru alternatives for knowledge bases.

Top 15 Guru Alternatives: Knowledge Base Choices for 2025

Find out the best GetGuru alternatives for building out a knowledge base for your team or customers.

Best Helpjuice alternatives for creating a knowledge base.

Top Helpjuice Alternatives: 18 Best Knowledge Base Tools (2025)

Discover the best Helpjuice alternatives and choose the knowledge base software built for your business and your customers.

The 10 Best Docusaurus Alternatives for 2025

Looking for an open-source / affordable Docusaurus alternative for product docs? Whether you're a dev or a non-technical teammate, this post breaks down all the best tools you should consider!

Canny vs UserVoice: The 2025 Comparison

Canny and UserVoice are two of the biggest names in the feedback tool game, but which one is better and actually delivers the most bang for your buck? In this post, we’ll break down the features, pricing, and user experience of both tools. Let's get into it!

Canny vs Aha: 2025 Comparison (Pricing, Features & Reviews)

Torn between Canny and Aha! for managing your product feedback? Choosing the wrong tool can waste your time, money, and effort. In this post, we’re diving into a detailed comparison to help you make the right choice for your product needs.

Productboard vs ProdPad 2025 comparisonFeaturebase's feedback forum

Productboard vs ProdPad: The 2025 Comparison

Choosing between Productboard and ProdPad? Both tools are popular for managing customer feedback and roadmaps, but they cater to different needs and team sizes. In this post, we’ll break down their key features, pricing, and user feedback to help you decide which fits your team best.

ProductPlan vs Aha: The 2025 Comparison

Choosing between Aha! and ProductPlan? Both tools are well-known for product roadmaps and strategy, but each comes with its own quirks—and neither is exactly budget-friendly. In this post, we’ll break down the key differences to help you pick the right fit.

ProdPad vs Aha: The 2025 Comparison

Can't choose between ProdPad and Aha? Both are long-standing tools for feedback and roadmaps, but they differ significantly in features, pricing, and complexity. In this post, we’ll break down their strengths, weaknesses, and which is better suited for your product management needs.

Canny vs. ProductPlan: The 2025 Comparison

Choosing between Canny and ProductPlan? Both tools are popular for feedback and roadmaps, but each comes with its own limitations—and neither is exactly budget-friendly. In this post, we’ll break down the key differences.

Canny vs Productboard: an in-depth comparison.

Canny vs Productboard: What to Purchase in 2025?

Choosing between Canny and Productboard? Both tools are popular for feedback management, but each comes with its own trade-offs—and they’re not exactly budget-friendly. In this post, we'll break down the main differences.

Productplan vs Productboard 2025 comparison.

Productplan vs Productboard: The 2025 Comparison

Deciding between ProductPlan and Productboard is like choosing between Coke and Pepsi... Both tools have their perks, but which one is the best fit for your team? In this post, we've highlighted the key differences to help you make the right choice!

Aha vs Productboard: The 2025 Comparison

Struggling to choose between Aha! and Productboard for managing product feedback and prioritization? We've analyzed both tools to show you exactly how they stack up in features, pricing, and user experience to help you make the right choice!

ProductPlan Pricing 2025: Is It Worth It?

Can't find ProductPlans pricing, or maybe the quote feels too crisp? In this post, we'll dive into the details of each plan and ultimately find out whether or not it's a good deal for your use case. Stay tuned!

Aha! Pricing 2025: Is It Worth It?

Does Aha's pricing feel crispy and intransparent? In this post, we'll dive into the details of each plan and ultimately find out whether Aha! is a good deal for you or not. Let's start!

Illustration for UserVoice pricing in 2025.

UserVoice Pricing 2025: Is It Worth It?

Does UserVoice's pricing seem a bit too crispy for the features you get? Well, you're in the right place! In this blog, we dive deep into their plans, what they include, and if there are any better options out there. Let's find out if UserVoice is worth it or not!

Canny Pricing 2025: Is It Worth It?

Does Canny's pricing feel too crispy? In this post, we'll dive into the details of each plan, everything that affects them, and ultimately find out whether it's a good deal for your use case or not. Stay tuned!

Pendo Pricing 2025: Is It Worth It?

Can't find Pendo's pricing, or is the quote too crisp? In this post, we'll reveal some actual quotes people have received and discuss whether Pendo's pricing is a good deal for your use case or not!

Productboard Pricing 2025: Is It Worth It?

So, you want to know if you're getting a good deal with Productboard? Here you'll find a comprehensive overview of their pricing, the features you get, and if there are any better options out there!

Best Zonka competitors and alternatives for surveys.

Top 12 Zonka Alternatives for Collecting Customer Feedback

Struggling to find the perfect tool for collecting customer feedback? While Zonka Feedback is a decent choice, it might not check all your boxes. In this blog, we’ve rounded up the top 12 Zonka alternatives that offer smarter, more flexible options for gathering feedback and driving product success.

Best Beamer competitors and alternatives for changelogs and feedback.

Top 9 Beamer Alternatives for Changelogs & Feedback in 2025

Looking for a Beamer alternative that combines changelogs with intuitive feedback boards? You're in the right place! We have handpicked the best 9 feedback tools for increasing new feature adoption and taking your feedback collection to the next level.

Top 10 ProdPad Alternatives for Feedback in 2025

Whether ProdPad isn’t quite cutting it or you’re just exploring options, we've got you covered. Here are the 10 best ProdPad alternatives for product managers, with all the features, pricing, and pros you need to know!

What is Productboard and Who is it for? The 2025 Review

Productboard is a leading product management tool designed to turn customer feedback into actionable insights. But is it the right fit for your team? Let’s break down its features, pricing, and who it’s best for.

The best Productboard alternatives for 2025.

11 Best Productboard Alternatives for Product Managers in 2025

We get it - you dream of a simple tool that does the job but Productboard isn't the one. That's why we've handpicked the best 11 Productboard alternatives that are perfect for startups and analyzed them to help you make the best choice!

Top 12 Pendo Alternatives for Product Feedback in 2025

Want better feedback collection & management than Pendo? In this post, I've listed all of the top competitors that offer the best feedback-focused tools. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

Top 12 ProductPlan Alternatives for Product Teams in 2025

Want an alternative to ProductPlan with roadmaps and feedback boards? This post lists the top competitors that offer the best value for your money. I analyzed their pros, cons, and pricing so you won't have to. Let's dive in!

What is Pendo and Who is it for? The 2025 Review

Is Pendo a game-changer for your SaaS or just an overpriced option with a steep learning curve? In this guide, you'll learn what Pendo is, who it is for, and if it's worth your bucks.

15 Best Aha! Alternatives for Product Teams in 2025

Want a modern and reliable alternative to Aha? In this post, I've listed all of the top competitors that offer the best bang for your buck. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

18 best Canny alternatives for feedback collection in 2025.

Top 18 Canny Alternatives in 2025

Are you looking for a modern & affordable Canny alternative? In this post, we compare the best 18 Canny competitors that cover their drawbacks and offer a better bang for your buck!

Best 15 UserVoice Alternatives for Product Management [2025]

Are you tired of getting lost in UserVoice's dashboard, which feels like the year 2008? Or simply can't justify paying over $900/month to collect feedback? We've handpicked the top 15 UserVoice alternatives in 2025!

Differences between changelogs and release notes.

Changelog vs. Release Notes: Key Differences and Examples

Ever wondered about the difference between release notes and changelogs? While these terms often get used interchangeably, they serve different purposes. In this post, we’ll break down their key differences and help you decide which one to use for your product updates.

The ultimate product feedback guide for 2025.

Product Feedback: The 2025 Guide (Examples & Best Practices)

Struggling to keep your product on track without clear insights? Not collecting product feedback leads to wasted resources, frustrated users, and missed opportunities. In this guide, we’ll show you how to gather and act on feedback to build products your customers will love.

Top customer feedback questions to ask to build better products.

40 Top Customer Feedback Questions to Build Better Products

Struggling to understand what your customers really think? Asking the right questions is the key to understanding your users, improving satisfaction, and driving growth. In this post, we’ll share the best customer feedback questions and where to ask them for maximum impact.

What is Product-Led Growth (PLG) and why does it matter?

Product-Led Growth (PLG): Overview & Real-world Examples

Find out why Product-Led Growth is taking over the SaaS world and the strategy behind the success of companies like Notion and Grammarly. We'll dive into what PLG is, how it's changing the SaaS industry, and how you can use it - with real examples and tips.

12 Best PLG Tools for Product-Led Growth in 2025

Growing a SaaS business in 2025? A PLG strategy can help you scale faster, lower costs, and keep users engaged—all without relying on a huge sales team. In this post, we share our top 12 PLG tools that helped us bootstrap our SaaS to over $500k in recurring revenue!

What is Voice of Customer and the best tools to collect it.

13 Top Voice of the Customer (VOC) Tools for Capturing Feedback

Struggling to understand what your customers truly want? Voice of the Customer (VoC) tools can help you capture feedback, improve your product, and boost satisfaction. In this post, we’ll explore 13 top VoC tools to help you turn customer insights into action!

Best Olvy alternatives for product managers.

Top 7 Olvy Alternatives for Product Feedback in 2025

Olvy is closing its doors, so many of you may be looking for the next feedback tool. In this post, I've listed all of the top Olvy alternatives and analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

16 Top Employee Feedback Tools in 2025

Looking for the right employee feedback tool to engage your team and enhance performance? In this post, we list the best ones, breaking down their features and pricing to help you find the ideal match. Let's dive in!

Product Insights: Definition, Examples, and How to Collect Them

Wondering what the most impactful thing to build next is? Relying on gut instinct often wastes time on features your users don’t need. But what if you could identify user pain points and turn them into impactful decisions? That’s what product insights are for—let’s dive in!

How to collect qualitative feedback, with example and templates.

Qualitative Feedback: Definition, Examples and How to Collect It

Not sure why your customers feel the way they do? Numbers alone won’t tell you. Qualitative feedback is the key to understanding them—if you know how to collect it. In this post, we'll show you how!

Feature Request Management: The Ultimate Guide for 2025

Tired of drowning in feature requests and unsure which features to build next? With the right approach, you can turn your customers' ideas into valuable product decisions. In this post, we'll discuss how and bring examples. Let's get into it!

Product service management definition, guide, and tips.

What is Product Service Management? Guide, Examples & Tips

What exactly is product service management, and how can you get good at it? Many confuse it with product management, but in reality, they are very different. So, what makes this role so essential, and what skills do you need to become a pro? Let’s dive in.

Featurebase x Supademo integration guide illustration.

Featurebase x Supademo: Better Product Updates & Help Articles

Learn how to leverage Featurebase and Supademo to take your feature releases and product documentation to another level using interactive demos!

Best Userpilot alternatives for product analytics and feedback.

10 Best Userpilot Alternatives for 2025

Is Userpilots pricing too crispy, or are you just looking for better alternatives? In this post, we've analyzed the top 10 best Userpilot alternatives you should consider before pulling the lever!

The best SaaS Feedback Tools for product feedback in 2025.

Top SaaS Feedback Tools for Your Product in 2025

Launching a SaaS product in 2025? You’ll need a solid feedback tool to handle everything from feature requests to bug reports. In this post, we’re covering the top tools to streamline feedback collection and keep your customers happy!

15 Best Public Roadmap Examples for SaaS in 2025

Public roadmaps are reshaping the SaaS industry - offering a new level of transparency and customer engagement. Dive into our blog to see the best examples, get a step-by-step guide on creating your own, and discover why this approach is revolutionizing customer relationships.

Best zeda.io alternatives for product management.

8 Best Zeda.io Alternatives for Product Managers

Want an affordable alternative to Zeda that has feedback forums, roadmaps and changelogs? In this post, I've listed the top 8 competitors to Zeda.io that are worth considering. Let's dive in!

Enterprise feedback management guide and best tools.

Enterprise Feedback Management (EFM): Overview & Best Tools

Is your organization struggling to manage all the feedback pouring in from everywhere? In this post, we'll discuss why Enterprise Feedback Management is important and the best tools to use for it in 2025.

Product Delivery Explained: How to Develop a Winning Strategy

Great product people know that good ideas alone don’t guarantee success. In this guide, we’ll cover the key steps to help you navigate the product delivery process and bring products to market smoothly. Let’s get into it!

8 most important customer success roles and tasks.

8 Most Important Customer Success Roles and Responsibilities

Have you heard of customer success teams but aren't quite sure what they do? You’re not alone! This often-overlooked department could be the key to keeping your customers happy and loyal. Find out why and how!

What's the difference between a Head of Product, a CPO, a VP of Product, and product managers?

What Does a Head of Product Do? (vs. Product Manager)

As your product team expands, bringing on a Head of Product becomes essential. But what does this role truly entail, and how does it stand apart from other product positions? Let’s break it down.

10 Great Customer Feedback Examples You Can Learn From

Feedback comes in all shapes and forms and finding gold nuggets can be difficult. Here are some customer feedback examples to guide your feedback strategy.

Active vs passive customer feedback for SaaS.

Active vs Passive Customer Feedback: Which Works Better for SaaS?

Can't decide whether to collect active or passive customer feedback—or both? This guide breaks down the benefits of each method and shows you how to use them together to maximize your SaaS success.

A guide on continuous feedback for SaaS startups.

Continuous Feedback for SaaS (a Step-by-Step Guide)

Collecting feedback from employees and customers should not be a one-off interaction. Here is how your product can benefit from continuous feedback.

A guide on what are feedback boards and how to use them.

What are Feedback Boards and Why Use Them in SaaS Product Management?

Feedback boards help SaaS startups gather, organize, and act on user feedback. Learn how these invaluable feedback collection tools work and how to set them up to collect actionable feedback for your product.

A guide on featured and popular products.

Featured and Popular Products: Definition + Examples

Showcasing featured and popular products is a great way to squeeze more conversions out of your website. Here is what they are and how they work.

Feature Parity: What It Is and How to Avoid the Feature Parity Trap!

What does feature parity really mean, and should it be a concern for you as a SaaS business owner? Let’s look at the different types of feature parity and what they mean.

15 Bug Report Templates to Boost Your QA Process

Bug reports are essential for identifying and resolving product issues, but they often lack clarity without the right template. In this post, we’ll guide you through the best templates to use and how to implement them effectively, helping you create clear, actionable bug reports for your product.

Collecting customer feedback with google forms - step by step guide.

How to Collect Customer Feedback with Google Forms

Google Forms is an awesome user-friendly tool for collecting customer feedback without any cost. In this guide, we’ll show you how to make the most of Google Forms, explore its limitations, and suggest some popular alternatives.

How to collect feature requests with Jira.

How to Use Jira for Feature Requests (and Why it’s a Bad Idea)

Jira is one of the most popular tools for building products and facilitating collaboration in product teams. However, do not use Jira for feature requests.

Best feedback forms to collect customer feedback and feature requests.

Product Feedback Forms: Best Examples and Top Tips

A product feedback form is an efficient way to gather your customers’ thoughts. But there are certain rules on how to get it right - we’ll show you today.

Customer Feedback Strategy for SaaS in 6 Easy Steps

A solid customer feedback strategy is vital for keeping your SaaS competitive and meeting customer needs. Learn how to build an effective feedback strategy in 6 simple steps, from gathering insights to acting on them, ensuring you always improve and satisfy your customers.

Best feedback email examples and how to write good ones.

Customer Feedback Emails: How to Write the Best Ones with Examples + Template

In this article, we’ll show you how to write effective customer feedback emails that truly engage. Using our best practices, real-world examples, and template, you'll be ready to capture valuable insights and improve your customer experience in no time!

Qualitative vs quantitative feedback comparison and guide.

Qualitative vs Quantitative Feedback: Which Should You Collect?

Which is better for your business, qualitative or quantitative feedback? The only good answer is: both. We explain why.

What Is Lean Product Management and How To Use It?

Many startups and their products will miss the mark. To build a successful product, you need a deep understanding of your customers’ needs and a willingness to iterate. Today, we'll explore the core principles of lean product management and provide a step-by-step guide to executing it successfully.

Rice score prioritization guide and definitio

RICE Score Framework: Definition, Template, and Prioritization Guide

Having a backlog full of feature ideas is great, but how do you decide which ones deserve your team's resources the most? The RICE score provides a data-driven framework to prioritize features with the most potential, ensuring your roadmap is strategically aligned with your goals.

Internal Feedback: Definition, How to Collect it, and Best Tools

Internal feedback is the feedback you get from your employees about your product or service. But is it as valuable as feedback from your customers? Let’s find out.

What is a Customer Advisory Board and How to Create it?

A customer advisory board is a selection of your best customers whose feedback can fuel your business growth. Here is how you can create one.

Employee Feedback: Best Examples and How To Collect It

Employee feedback is essential for creating a thriving and productive workplace, boosting employee engagement, performance, and fostering a positive environment. Discover the best examples of feedback and learn how to collect and deliver it effectively to unlock your team's full potential.

How to Organize Customer Feedback: A Practical Guide

Having a lot of feedback on your plate is a great problem to have. Today, we show you how to organize customer feedback and make sense of it.

What is a product vision and how to create a good one.

Product Vision: 7 Essential Steps to Define Yours Successfully

Creating a compelling product vision is the cornerstone of successful products and startups. Discover the 7 critical steps to define a vision that inspires your team and resonates with your customers. Let's get into it!

Building an effective product launch strategy guide.

The Founder’s Guide To an Effective SaaS Product Launch Strategy

Launching a SaaS product can set the course for your startup's future. Learn key strategies to grab attention, manage risks, and ensure your product launch is successful with this comprehensive guide.

The ultimate guide to creating an effective customer feedback system.

Customer Feedback System: The 2025 How-To Guide

Creating a customer feedback system helps everyone: the customers are happier, and you have a better product and more revenue. This is your one-stop guide to creating an effective customer feedback system.

Best methods and tips on how to collect customer feedback.

How to Collect Customer Feedback: Methods + Tips

Customer feedback is essential for improving your products and services and growing your business. Here are the best ways you can collect it, combined with our pro tips.

Collecting feature requests & bug reports with Intercom.

How to Collect & Track Intercom Feature Requests

Looking for a better way to stay on top of all the feature requests in your Intercom's live chat? You're in the right place! In this post, we'll go over the best ways you can collect and prioritize all of the feedback you get from Intercom.

What Is a Bug Report & How to Write a Good One? (+ Best Tools)

What are bug reports, and how do you write good ones? This guide will teach you everything about bugs, including the best practices and tools to collect them with. Let's get into it!

10 reasons why customer feedback is crucial for businesses.

Top 10 Reasons Why Customer Feedback Is Important To Your Business

Software costs are lower than ever, and competition is getting tougher. Staying ahead is impossible without really understanding your users' needs. Find out how collecting and acting on customer feedback helps you drive product-led growth.

Dealing with negative customer feedback.

How to Respond to Negative Customer Feedback (for Positive Outcomes)

Struggling with negative customer feedback? Learn to transform criticism into opportunities for growth and stronger customer relationships with effective strategies & examples. Let's get into it!

11 types of different customer feedback and how to collect them.

11 Types of Customer Feedback: How to Collect & Manage Effectively

Knowing how to collect and manage the 11 most popular customer feedback types can make a big difference for your business. In this blog we'll give you a complete overview of the entire topic, from collection to pro tips.

15 product management frameworks for Product Managers.

The Only 15 Product Management Frameworks PMs Need

Looking for product management frameworks to help you prioritize your roadmap? In this post, we've listed the 15 best frameworks that all PMs should know. Let's dive in!

The differences between product owners and product managers.

Product Owner vs. Product Manager: Key Differences

The roles of Product Owner and Product Manager can cause a lot of confusion. After all, the titles are super similar! But the reality is far from that. In this post, we'll break down the key differences between them once and for all.

The Art of Saying No to Feature Requests: A Guide for Product Teams

A huge part of prioritizing feature requests is saying no to the wrong ones. In this post, we've covered the best methods to do so effectively, ensuring your customers stay happy. Let's get into it!

The Best Product Management Books for Startups in 2025

Looking for the Best Product Management Books? In this post, we've listed 5 of our favorite books that have helped us as founders build a successful product and a startup. Let's get into it!

Best free feature tracking tools for customer feedback.

Top 10 Free Feature Tracking Tools in 2025

Want a free feature tracking tool with in-app widgets and voting boards? In this post, we've listed all of the best feature request tools that'll get you started. We analyzed their pros and cons, so you don't have to. Let's dive in!

Definition and meaning of feature requests.

What Are Feature Requests? The Complete Guide for SaaS

In this post, we'll cover everything you need to know about feature requests. You'll learn the best ways to collect and prioritize them, as well as get useful tool recommendations to make your life easier. Let's get started!

What is Net Promoter Score and how to use it.

What Is Net Promoter Score (NPS) and How To Use it?

Looking to turn your customers into vocal brand advocates? Here, you'll find everything you need to know about Net Promoter Score (NPS). We'll go over how to calculate, interpret, and act on your NPS to increase customer satisfaction. Let's get started!

Illustration for the blog about the differences between bugs and features.

Bug vs feature: What's the difference and which to prioritize?

Struggling to decide what to fix or build next? In this post, we'll tackle the common product dilemma: is it a bug or a feature, and which should you prioritize? Tag along for practical strategies and case studies to drive your product forward effectively!

Complete guide of announcing product updates effectively.

How to announce product updates & new features successfully (with examples & templates)

Announcing product updates is essential to increase new feature adoption. This guide will show you how to create effective product announcements that keep your users informed and engaged. This is your last stop for everything you need to know about product updates.

What does a product manager do? Role of a product manager.

What does a product manager actually do?

Product Managers (PMs) are the all-stars who expertly balance customer wants, market demands, and company goals to create amazing products. In this blog, we'll dive deep into what PMs really do, covering everything from their daily tasks to the secrets of becoming successful in this field.

Top 12 feature prioritization frameworks - how to pick the best one?

Choosing the right features to work on can be tough, but with the right framework, it's easier. From the Value vs. Effort Matrix to ICE Score, we've covered the top 12 methods to help you decide what to build next. Dive into our guide to find the best fit for your team.

Best Ruttl competitors and alternatives.

Top 10 Ruttl Alternatives for Customer Feedback in 2025

Want a reliable alternative to Ruttl for feedback management? In this post, I've listed all of the top competitors that offer the best bang for your buck. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

Best Dovetail alternatives for customer insights and feedback.

Top 9 Dovetail Alternatives for Collecting Product Feedback in 2025

Want an affordable Dovetail alternative for product feedback? In this post, I've listed all of the top competitors that offer feedback boards, roadmaps, and more for even lower prices. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

Best Mopinion alternatives and competitors.

15 Affordable Mopinion Alternatives for Product Feedback in 2025

Want an affordable Mopinion alternative that's perfect for product management feedback? In this post, I've listed all of the top competitors that offer the best bang for your buck. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

Best Ducalis alternatives and competitors.

Top 7 Ducalis Alternatives for Product Feedback in 2025

Want a straightforward Ducalis alternative for feedback collection? In this post, I've listed all of the top competitors that offer the best bang for your buck. I analyzed their simplicity, pros, cons, and pricing, so you don't have to. Let's dive in!

Top Fider competitors and alternatives for customer feedback.

Top 7 Fider Alternatives for Product Feedback in 2025

Want a feature-rich alternative to Fider that has roadmaps & changelogs? In this post, I've listed all of Fider's top competitors that offer a lot more features and at even lower prices. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

Should Your Company Have a Public Roadmap?

Exploring the idea of a public roadmap? In this blog, I'll dive deep into all the pros and potential drawbacks to help you figure out if you should have one for your company.

Best Circle.so alternatives and competitors for communities.

Top 10 Circle.so Alternatives for Product Feedback in 2025

Looking for a Circle.so alternative for collecting & managing product feedback? In this post, I've listed all of the top competitors that offer the best bang for your buck. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

Top Bettermode competitors for feedback communities.

Top 7 Bettermode Alternatives for Product Feedback

Looking for a Bettermode alternative for collecting & managing product feedback? In this post, I've listed all of the top competitors that offer the best bang for your buck. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

Best Roadmunk competitors and alternatives for roadmaps.

Top 10 Roadmunk Alternatives for Roadmaps & Feedback Collection

Want an alternative to Roadmunk that also has feedback boards and a changelog? In this post, I've listed all of the top competitors that offer you the full feedback suite for the best prices. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

Best convas.io alternatives for feedback and roadmaps.

Top 7 Convas.io Alternatives for SaaS Startups 2025

Want a modern and powerful alternative to Convas that also has many integrations? In this post, I've listed all of the top competitors that have lots of features for the best prices. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

Best Skool alternatives and competitors for feedback communities.

Top 11 Skool Alternatives for Product Feedback Communities

Looking for a feature-packed Skool alternative for collecting product feedback? In this post, I've listed all of the top competitors that offer the best bang for your buck. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

Rapidr alternatives for feedback and roadmaps.

Top 8 Rapidr Alternatives for Feedback Collection in 2025

Want an affordable and robust alternative to Rapidr? In this post, I've listed all of the top competitors that offer the best bang for your buck. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

Best GitHub Discussions alternatives and competitors.

Top 8 GitHub Discussions Alternatives for Product Feedback in 2025

Looking for a GitHub Discussions alternative that's more customizable & has integrations with external tools? In this post, I've listed all of the top competitors that offer better feedback management solutions. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

Best Feedbear competitors and alternatives.

Top 9 Feature-Rich Alternatives to FeedBear in 2025

Want a feature-rich and powerful alternative for FeedBear? You're in luck! In this post, I've listed all of the top competitors that offer the best value. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

Best Sleekplan alternatives and competitors.

Top 7 Sleekplan Alternatives for User Feedback in 2025

Want a powerful and modern alternative to Sleekplan? In this post, I've listed all of the best tools that offer the best value for your money. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

Best 7 UserBack alternatives for Product Managers.

Top 7 UserBack Alternatives for Product Managers

Want a modern and reliable alternative for UserBack? In this post, I've listed all of the top competitors that offer the best bang for your buck. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

Best Savio alternatives and competitors for feedback collection.

Top 7 Savio Alternatives for User Feedback in 2025

Want a modern and reliable alternative for Savio? In this post, I've listed all of the top competitors that offer the best bang for your buck. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

Our 6-step guide to planning and prioritizing product roadmaps.

A Simple 6-Step Guide to Plan & Prioritize Your Product Roadmap Effectively

Building or prioritizing a product roadmap? Our blog breaks it down into 6 simple steps. Learn to pick the right features and make a plan that is finely balanced between your user's ideas and your own long-term vision.

Best Frill competitors and alternatives for feedback and roadmaps.

Top 7 Frill Alternatives for Product Feedback in 2025

Tired of managing ideas one by one without a dedicated dashboard or just want a better alternative to Frill? You’re in the right place! We'll take a close look at all the best alternatives & go through their benefits, drawbacks, and pricing to find you the right tool.

Best Feature Upvote alternatives in 2025.

Top 7 Feature Upvote Alternatives for Product Feedback in 2025

Tired of unintuitive feedback boards and the high cost of Feature Upvote or just looking for a better alternative? You've come to the right place. We'll take a close look at all the best alternatives & give you an overview of how they can improve your feedback collection & management.

Top 7 featureOS Alternatives for Collecting and Managing Feedback

Looking for a featureOS alternative that's affordable, simple, and gets the job done? You're in the right place! In this post, we'll dive deep into the top competitors and analyze how they can help you improve your feedback collection and actually put it to use.

Best 7 Headway Alternatives for Changelogs.

Top 7 Headway Alternatives for Changelogs in 2025

Looking for an advanced Headway alternative with email notifications, feedback boards, and much more? Here are the 7 best changelog tools that we handpicked to cover all of Headway's shortcomings. Dive right in!

Illustration for bootstrapping Featurebase to 100k ARR.

Bootstrapping our startup to 100K ARR in a highly competitive market

Our journey with Featurebase was a wild ride. Learn about our growth strategies, the challenges we faced, and how we turned our vision into a reality.

Best Nolt competitors and alternatives for feedback.

Top 8 Nolt Alternatives for SaaS Startups in 2025

Looking for an affordable alternative to Nolt with lots of customization options? We've got you covered! In this article, we'll discuss some of the top user feedback tools, including their pros and cons. Let's get started and find the perfect Nolt alternative for your SaaS!

Best Upvoty competitors and alternatives for feedback and roadmaps.

Top 7 Upvoty Alternatives for Product Feedback in 2025

If you're looking for the best reliable and modern Upvoty alternative, you've come to the right place! In this article, we'll explore the best ones by discussing the pros and cons of each one. Let's find the perfect feedback tool for your needs!

Illustration for Featurebase reaching $2,500 MRR.

Turning a Struggling Side Project into a $2,500 MRR Success

Our insights and learnings about the bumpy journey of reaching $2,500 MRR with Featurebase.

Illustration for blog post about growing our SaaS to 1,000 MRR.

We smashed our $1,000 MRR goal - here are the lessons we learned

A year ago, we set a goal of reaching 1k MRR. Today, we have 35 active paying customers, are doing over 1.2k MRR, and growing faster than ever. 🎉

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