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The next-gen support platform for SaaS

Support your customers from anywhere with a unified Inbox and automate support with powerful AI agents

No credit card required10-day free trialEasy migration from tools
Featurebase product illustration

Powering industry-leading startups and enterprises

Featurebase customer logo: User.com.
Featurebase customer logo: User.com.
Featurebase customer logo: Opensea.
Featurebase customer logo: Lovable.
Featurebase customer logo: Instantly.

Fast, modern, and built for collaboration

Modern Inbox

Maximize your productivity with a powerful Inbox, built for efficiency and collaboration

Beautiful & Customizable

Messenger

Support your customers from anywhere with the most customizable Messenger widget ever built

In-App Widget

Designed for efficiency

AI agent

Let our industry-leading AI agent cut down your support loads and resolve issues

AI agents

AI replies & macros

Let our AI auto-draft responses based on your previous conversations and tone of voice

AI replies & macros

Email support

Seamlessly sync customers' support emails into your Featurebase Inbox

Email support

Collaborate with your team

Team inboxes, internal notes, mentions, and more to collaborate in real time

Collaborate with your team

Sync customer data

Easily sync & access customer data from the right hand side bar for rich context

Sync customer data

Powerful integrations

Connect your favorite tools sync tickets with Jira, Linear, HubSpot and more

Powerful integrations

A one of a kind support platform

Centralize customers' tickets & feedback to a unified portal. Keep customers automatically updated & see their feature requests alognside their support tickets.

Powerful ecosystem advantage

All of your customer-facing tools in one place, natively designed to work together.

Help Center

Provide self-serve support with a powerful, customizable knowledge base.

Help Center

Feedback & Roadmaps

Collect, manage, and prioritize product feedback in one place.

Feedback & Roadmaps

Changelog

Keep users updated with a public changelog page and in-app notifications.

Changelog

Surveys

Measure customer satisfaction & capture feedback with targeted in-app surveys.

Surveys

Seamless migration from your old support tool

We can migrate your existing conversations & help center over from your old support platform with zero data loss

Intercom

Zendesk

Crisp

Freshdesk

Many more platforms

Get the fastest AI-enhanced Inbox today

Support your customers from anywhere with a unified Inbox and automate support with powerful AI agents

No credit card required10-day free trial