Intercom
Track feedback you get through Intercom’s live chat & keep users automatically updated.
How it works
Set up in three steps
- 01
Connect Intercom from Settings → Integrations.
- 02
Add the Featurebase app to your Intercom messenger.
- 03
Customers share requests and bugs without leaving the chat.
What you can do
Featurebase + Intercom
- Featurebase in the messenger
Customers submit feature requests, bug reports and feedback from your Intercom messenger.
- Feedback next to support
Centralize feedback from all your channels in one place for a better overview and prioritization.
- Help center import
Import your Intercom help center: articles, categories, callouts, attachments and images.
Double your customers. Not your support team.
Join 1600+ modern software companies automating their support with Featurebase across all channels.