The modern & affordable Confluence alternative for AI-powered docs
Featurebase is an affordable Confluence alternative with a modern AI-powered help center, live chat, and in-app widgets.
Powering the world's leading startups and enterprises
Support doesn't scale without self-serve
As your product grows, so do the questions. Without a proper knowledge base, your team drowns in repetitive tickets while customers wait for answers.
Support overload
Your team spends hours answering the same questions repeatedly instead of solving real problems.
Customers can't find answers
Documentation is scattered, outdated, or hard to search, leaving customers frustrated.
Slow response times
Without self-serve options, customers wait for human support when they need answers now.
No visibility into gaps
You don't know which articles are missing or which ones fail to answer customer questions.
Help, right where your customers need it
Give your customers answers wherever they are — in your app, on your website, or through AI.
"Featurebase is an impressive way to document software and keep customers engaged. An amazing product from an awesome team."
Michelle Ratcliffe
UX Docs Writer at The Despatch Company
Everything to effortlessly make it your own
Make your knowledge base fully fit your brand, control who sees it, and support multiple languages - effortlessly without any code.
Custom domain & branding
Serve your help center from a custom domain and customize the branding to make it your own.
Multi-language support
Help your users in 40+ supported languages. We'll automatically show your users the correct version.
Access controls
Restrict articles to your team or specific users.
Powerful editor
Tons of flexible formatting options and custom components.
Images & videos
Add images, videos, GIFs to make articles stand out.
Custom solutions with API
Take full control over how your help center is displayed with our API.
"Featurebase has the perfect mix of features. Branding, custom domain, and integrations took minutes. Exactly what I was looking for."
Scott Sager
Founder at ChangeMap
One platform for your product updates & insights
Featurebase brings your changelog, feedback, and roadmap together — so users see what you shipped and what's coming next.
"The combination of the Help Center, Support inbox, and Feedback board has been a huge advantage for us, bringing everything our Success Team needs into one platform."
David Watson
Founder & CEO at RiskAdvisor
Loved by startups & enterprises
Featurebase powers support & product teams at thousands of world-class companies - from startups to enterprises.
The customer support management has been so pleasant that I'm actually addicted to using Featurebase and checking our tickets.
Thibault Paulet
Co-founder, Rize
My entire support documentation for Photo AI is now all on Featurebase. (I'm unaffiliated to Featurebase, I just like the product).
@Levelsio
Founder, PhotoAI
Couldn't be happier and wouldn't choose anything else (and I've looked at all of the competitors). Not just a nice & super responsive UI but a killer team that makes stuff happen fast.
Jascha Brinkmann
Co-founder, Sunvoy
FAQ
