Switch to Featurebase. Bring your data with you.
Join 1,600+ modern software companies automating their support with Featurebase across all channels.
Every importer you need. And an API for the rest.
SupportIntercomConversations, Help Center articles and collections
SupportZendeskConversations, Help Center articles and collections
SupportCrispHelp Center articles, collections and images
CustomersHubSpotContacts and companies, in two-way sync
CustomersSalesforceContacts and accounts, in two-way sync
FeedbackCannyRequests, vote counts, statuses and boards
FeedbackProductboardFeatures, insights and statusesAny toolCSVImport any data from a spreadsheetAny toolAPIMigrate anything, from any toolAll customer-facing tools in one place. No separate bills or scattered tools.
“Featurebase has become an essential part of how we build at Elementor, and I couldn’t imagine going back to the way things were before.”
Ido NavarroProduct Manager, ElementorSwitching sounds scary. They’d tell you otherwise.
“Intercom felt really heavy for a startup like us… I migrated by pasting in our Help Center’s link, and it fetched everything. I didn’t have to do anything!”
Mario HenningsonCo-founder, MunchiSwitched fromIntercom“Really well done system and it’s been super handy. We replaced Zendesk with Featurebase for support and Productboard for roadmapping.”
Nathan DreznerProduct Manager, PlotlySwitched fromZendesk“We moved from Canny to Featurebase, and it’s been one of our best decisions this year. Switching was extremely simple and quick.”
Wilson WilsonFounder, SenjaSwitched fromCanny1,600+ software companies on Featurebase
All customer storiesBuilt to be worth it. See the pricing and how we compare.
Built for support at scale. Ready for your next stage of growth.
- Customer issues
- 30M+
- Countries
- 186+
- Customers
- 1,600+
- Uptime
- >99.99%
Your customer data, protected
- SOC 2 Type II
- GDPR
- CCPA
Still on the fence? Hear it from teams on Featurebase.
“Featurebase helped us replace 4 separate SaaS tools with one powerful platform. We started with the roadmap, quickly added live chat, help center and feedback, and would choose it again for any new project.”
Julian DikCo-founder, everfind“Having everything in one place (support, help center, feedback, updates) saves time and creates a much more coherent experience for our users. It makes daily use genuinely enjoyable.”
Florian BarralCo-founder, Evalmee“Featurebase is a genuinely great product. I’m so much happier with it than I’ve been with other similar tools in the past, and it has been awesome for us at T3 Chat.”
TheoFounder, T3 Chat“Featurebase has a live chat (like Intercom), help desk (like Zendesk) and changelog (like Beamer). It was an instant purchase decision, because I needed all of these anyway.”
Kranthi KiranFounder, ContextMap.ai“Featurebase brings our support, feedback and roadmap into one integrated solution. The AI live chat gives us a seamless support channel, and it’s much easier to build what customers want and keep them informed.”
Ilias IsmFounder, LinkDR“We came from Intercom and love that Featurebase essentially replaces both Intercom and Productboard for us. Two tools became one, and we’re loving it so far.”
Kyle HudsonFounder, Stacklist“Canny was raising prices on us, so we switched to Featurebase, which is a better product anyway. Claude handled the migration while I went for lunch.”
Francesco Di LorenzoCo-founder, Typefully“Featurebase handles workflows that would normally need several separate tools, all in one place. We no longer worry about keeping different platforms in sync or making sure each has the latest data.”
Gabriel FerrazFounder, Creem“You might think Jira can do the job, but once you try Featurebase, it’s very hard to go back. Feedback is no longer trapped in Jira, and everyone from product to the founders can see it.”
Awni ShamahStaff Product Manager, AmplemarketFrequently asked questions
How long does a switch take?
Most of the move takes minutes. Paste your help center link and the articles and collections come over; upload one CSV for your feedback. CivitAI moved from Canny in less than 10 minutes.
Can I run Featurebase next to my current tool?
Yes. Start on the free plan or the 10-day trial, import your help center, test Fibi on real questions, and move your channels when you are ready.
Can I import my past support conversations?
Yes. Your past conversations come over from Intercom and Zendesk, together with your help center, so your team keeps the full history. Fibi answers from your help center on day one.
Do my help center links keep working?
Yes, with a custom domain (Growth and up) and redirects from your old article links. Read Importing your help center.
Do votes and statuses come over from Canny?
Yes. Export your requests from Canny and import the CSV: each request comes over with its vote count, status and board. Individual voters and comments are not part of the file. Read Migrating from Canny.
Does the migration cost extra?
No. The importers are part of every plan, the free plan included.
Double your customers. Not your support team.
Join 1600+ modern software companies automating their support with Featurebase across all channels.