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The modern Pendo alternative for in-app surveys that capture real feedback
Create targeted surveys with NPS, text, multiple-choice, or emoji responses - effortlessly, with no code.
Free plan10-day free trialNo credit card required
Every survey you need,ready in minutes
Net Promoter Score (NPS)
Measure loyalty on the 0-10 scale. We calculate the score, and a follow-up question tells you why.
Customer satisfaction (CSAT)
Ask how happy customers are with a rating or emoji faces, and track the score over time.
Customer effort (CES)
See how easy your product is to set up and use.
Product-market fit
Ask how users would feel without your product.
Open questions
Hear the why behind every score, in their words.
Idea poll
Users pick requests from your board. Each pick is a vote.
āIn the early days at Lovable, Featurebase became a cornerstone of our efforts to centralize and make sense of product feedback!ā
The Lovable teamTargeting
Reach exactly who you want,when it matters
Target by plan, role, company or your own data, and show surveys on the right page at the right time.
No one sees two surveys within 14 days by default. Add office hours and start and stop dates.
Ask a different follow-up based on each answer, like a review request for your promoters.
Write your survey in 70+ languages, and each customer sees it in their own language.
Continuous
Explore feedbackContinuous feedback,in one place
Run NPS every month or year, and CSAT every week, so the trend builds by itself.
A feedback button in your app opens a form where users share ideas and report bugs.
A public board where customers post requests, vote, and follow the status.
Show customers whatās planned on a public roadmap, and announce it when it ships.
āThe worst thing that can happen is building the wrong thing. Featurebase gives us the confidence to build what people actually want.ā
Awni ShamahStaff Product Manager, AmplemarketSecure, reliable and proven at scale.
Ready for your next stage of growth.
- Customer issues
- 30M+
- Countries
- 186+
- Customers
- 1,600+
- Uptime
- >99.99%
Your customer data, protected
- SOC 2 Type II
- GDPR
- CCPA
Trusted by fastāmoving software companies
Read customer storiesāThe team has loved having one central platform to manage all of the feedback. Itās been much easier to get everyone involved compared to our old issues inbox.ā
Dianne McEwanEngineering ManagerāFeaturebase has become an essential part of how we build at Elementor, and I couldnāt imagine going back to the way things were before.ā
Ido NavarroProduct ManagerSimple, transparent pricing.No sales calls. Start today.
Free
For individuals to get started
$0forever
Get started for free
Includes
- Up to 500 surveys a month
- 14 survey types & templates
- Targeting & frequency controls
- Results & CSV export
- Unlimited end users
Growth
For fast-growing startups
$29per seat
/ month
/ month
Billed yearly
Get started for freeEverything in Free, plus
- 500 free, then from $0.0045 / survey
- Multi-step logic
- Sync customer data
- API, MCP & webhooks
- Surveys in Journeys
Professional
For scaling & multi-team orgs
$59per seat
/ month
/ month
Billed yearly
Get started for freeEverything in Growth, plus
- Multi-language surveys (70+)
- Slack notifications
- HubSpot & Salesforce
- Single sign-on (SSO)
- White-label add-on
Surveys are part of one Featurebase subscription, with your help desk, feedback portal, and more. 10-day free trial, no credit card required.
Frequently asked questions
What is the best Pendo alternative?
Featurebase is the modern Pendo alternative for in-app surveys: NPS, CSAT, CES and more, shown to the right users at the right moment inside your product, with 500 surveys a month on every plan. The answers sit next to your feedback and your support inbox.
Is there a free Pendo alternative?
Yes. Featurebase has a Free plan. Every plan includes 500 surveys a month, the Free plan too. On paid plans you can send unlimited surveys past 500, with usage-based prices starting from $0.0045 per survey. Seats are only needed for teammates who manage surveys. See the plans above, or every plan on our pricing page.
Can I switch from Pendo to Featurebase?
Yes. Start from our templates and set your audience in minutes. We donāt import past answers from other tools, so keep an export from your old tool.
Can I try Featurebase next to Pendo?
Yes. Every plan includes 500 surveys a month, the Free plan too. Install the Featurebase SDK, run your first survey, and compare the answers with Pendo.
How is Featurebase different from Pendo?
Featurebase is much more than a survey tool. It includes an AI-powered customer service platform with live chat, a help center, a feedback platform with roadmaps, a changelog, and loads of integrations with other tools.
Which surveys can I run?
NPS, CSAT, customer effort (CES), product-market fit, open questions, interview invites and idea polls, from ready-made templates or from scratch. Mix ratings, multiple choice, text and link buttons across several pages.
How do I avoid survey fatigue?
By default, nobody gets a survey if they got one in the last 14 days. You also choose how often a survey repeats, send only in office hours, and set start and stop dates.
Can I target specific users?
Yes. Target users, visitors and leads by plan, role, company, location or any of your own data. Then show the survey on a page, after some time on the page, or when an element is on the page.
Can I send surveys by email, by link or in mobile apps?
Not yet. Surveys run in your web app and on your website, in the Messenger or the survey widget. Email surveys and survey links are planned.
Where do the answers go?
See your NPS, averages and every answer with the person behind it, on the survey and on each userās and companyās profile. Post new answers to Slack, export a CSV, or read them with our API and MCP.
Try the best Pendo alternative for free.
Join 1600+ modern software companies measuring customer satisfaction and building better products with Featurebase.
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