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The modern KnowledgeBase alternative for AI-powered knowledge bases

Featurebase is a powerful KnowledgeBase alternative with a modern AI-powered help center, live chat, and in-app widgets.

No credit card required10-day free trialEasy migration
Check out some live examples:Rolla,Fables,Featurebase

Powering industry-leading startups and enterprises

Featurebase customer logo: User.com.
Featurebase customer logo: User.com.
Featurebase customer logo: Opensea.
Featurebase customer logo: Lovable.
Featurebase customer logo: Instantly.

Designed for modern teams

Help, right where your customers need it

Help Center page

Provide smooth self-serve help with a public knowledge base that has your own branding, domain, and design.

Beautiful & Customizable

Embeddable widget

Support your customers from anywhere with the most customizable in-app widget ever built.

In-App Widget

Fast, intuitive, and customizable

AI search answers

Instant answers right in the search bar to help users find what they need – fast.

AI search answers

Custom branding

Add your own colors and custom domain to make it feel like home.

Custom branding

Powerful text editor

Tons of formatting options and custom components to make your docs stand out.

Powerful text editor

Support for multiple languages

Hello, 你好, Hola! Help your your users in 40+ supported languages.

Support for multiple languages

Detailed access controls

Restrict articles to only your team or specific user groups.

Detailed access controls

SEO optimized

SEO optimized out of the box. Rank higher in search results with your help.

SEO optimized

Reactions & feedback

Users can react to articles and leave feedback to help you improve your docs.

Reactions & feedback

Custom solution with API

Take full control over how your help center is displayed with our API.

Custom solution with API

Analytics

Optimize based on which articles or search terms are popular.

Analytics

So much more than just your docs

Unlike KnowledgeBase, Featurebase brings all your customer-facing tools into one place – natively built to work together.

Support Platform

Support your customers from anywhere with a unified Inbox and AI automations.

Support Platform

Feedback & Roadmaps

Collect, manage, and prioritize product feedback in one place.

Feedback & Roadmaps

Changelog

Keep users updated with a public changelog page and in-app notifications.

Changelog

Surveys

Measure customer satisfaction & capture feedback with targeted in-app surveys.

Surveys

Seamless migration from KnowledgeBase

We can painlessly migrate your existing KnowledgeBase data to Featurebase. Reach out to us from the live chat below.

Switch from KnowledgeBase and get the fastest AI-powered docs today

Join thousand of modern teams reducing their support loads and building better products with Featurebase.

No credit card required10-day free trial