Top 10 BugHerd Alternatives for Tracking Bugs & Feedback

Even the most beautiful website that loads in a heartbeat is not worth much if it's buggy. Unfortunately, it's most often the customers and website visitors who notice these bugs rather than your own team before going live with the website. BugHerd is a popular visual feedback tool that promises to solve this problem.

With BugHerd, website visitors, clients, and your team members can report issues and bugs to your development team with just a few clicks. However, as we've found in our research, BugHerd is not the best tool for some businesses.

This is why we've prepared an extensive list of the best bug tracking software that you can use instead of BugHerd today. 👇

The Best BugHerd Alternatives in 2025:

1. ✨ Featurebase - Best modern & powerful feedback and bug reporting tool
2. Nolt - Best for small teams looking for a simple feedback tool with voting
3. UserBack - Best for large teams managing multiple websites with visual feedback
4. featureOS - Best for simple feedback collection, but lacks advanced features
5. Canny - Best for larger companies, most useful plan costs $400/mo
6. Mopinion - Best for website feedback and ideal for e-commerce
7. Rapidr - Best for large teams needing a structured feedback collection tool
8. Jira Product Discovery - Best for teams wanting deep Jira integration
9. UserSnap - Best for enterprises needing highly customizable feedback widgets
10. FeedBear - Best for budget-conscious teams needing a basic functionalities

But before you choose one of these for your website project, let's find out why people look for alternatives to BugHerd in the first place. 🔎

Why even switch from BugHerd?

BugHerd is a website bug-tracking tool for agencies, developers, and QA teams. We have listed the key drawbacks below so you can make a better comparison with alternatives:

• Confusing & outdated UI
  BugHerd has an outdated UI/UX compared to the market standard nowadays. Their users have written in online reviews that their clients can't easily navigate the tool. This is a serious issue and can affect your feedback collection issue. Intuitive UI can also boost your own efficiency and workflow.
• Bugs and issues
  Ironically, BugHerd itself is buggy, as many users have pointed out. Occasionally, the feedback widget disappears, and you'll have to reload the page to get it working again. Plus, some users complained that the setup was very slow and often crashed. I also had trouble getting through their onboarding when testing their product because of different errors and confusing steps.
• Pricey
  Although BugHerd isn't the most expensive tool on the market, its pricing seems to be increasing as its clients have complained about price raises. Also, the functionality for the price tag is quite limited. Many competitors offer the same features or more for significantly lower prices and even have free plans.

The 10 best BugHerd alternatives for collecting feedback

Whether you just want something to collect client feedback for your design agency or you need a comprehensive feedback management tool for your SaaS app, we have you covered. Here are some of the top choices if you want to replace BugHerd. 👇

1. Featurebase ✨

Featurebase is a modern & powerful tool for streamlining bug tracking, feedback collection, and product management. It comes with embeddable bug-reporting widgets, integrations, and a feedback forum with voting. It's used by some of the fastest-growing startups like Polymarket, Lovable, and Instantly.

Top features

• In-app feedback widgets – Collect user feedback directly in your app with customizable widgets (see live demo)
• Built-in screenshot tool – Users can report bugs with annotated screenshots, providing clear visual context for issues so your team can stay on the same page
• Automated email notifications – Notify users automatically about the status of their reported issues via email
• AI duplicate detection: automatically identify and merge similar feedback submissions to maintain a clean and organized feedback system.
• Voting boards – Users can upvote existing bug reports and feature requests, helping teams prioritize development efforts based on user demand
• Roadmap visualization – Share development plans with users through a public roadmap, promoting transparency and aligning expectations
• Changelog announcements – Keep users informed about product updates, bug fixes, and new features with a dedicated changelog that also sends emails
• Knowledge base: Build a centralized repository for articles, FAQs, and guides that integrate directly with your feedback workflows
• Integration with project management tools – Seamlessly connect with tools like Jira, ClickUp, and Linear to bring bug reports and feedback into your existing workflows

How it’s better than BugHerd:

Featurebase offers a more comprehensive suite of tools, including voting boards, roadmap visualization, and automated user notifications, providing a holistic approach to bug tracking and user feedback management.

Pricing

Featurebase is among the most affordable options on this list, with prices starting from just $49/month. Plus, it comes with a Free plan, and the onboarding is super simple, so there's no downside to trying it out! 👇

✨ Start collecting feedback & bug reports with Featurebase for free →

2. Nolt.io

Nolt.io is a lightweight tool designed to help teams collect, manage, and prioritize user feedback and bug reports. Its user voting system and public roadmaps serve as a strong alternative to BugHerd for teams looking for a straightforward way to involve users in product development.

Top features

1. Feedback collection and voting – Allow users to submit bug reports and feature requests while upvoting issues that matter most.
2. Customizable feedback boards – Organize and categorize reported issues into structured feedback boards for better management.
3. Public and private roadmaps – Keep users informed by sharing planned fixes and updates in a transparent roadmap.
4. Changelog announcements – Notify users about resolved bugs and new features through a dedicated changelog.
5. Third-party integrations – Connect with tools like Slack, Jira, and Trello to streamline bug tracking within development workflows.

How it’s better than BugHerd: Includes built-in voting for prioritization, provides public roadmaps for transparency, and features an integrated changelog to update users on bug fixes and new features.

3. UserBack

Userback is a user-friendly feedback collection and bug reporting platform designed for websites and applications. Its visual annotation tools and integrations make it a strong alternative to BugHerd for teams looking to streamline feedback and debugging.

Top features

1. Visual feedback and annotations – Capture screenshots and console logs, record videos, and allow users to annotate feedback directly on the website.
2. In-app feedback widgets – Embed a feedback widget within your app to collect real-time user insights.
3. Customizable feedback forms – Create custom forms to collect specific details like device type, browser, and user behavior and help web developers do better work.
4. Integrations with project management tools – Sync with Jira, Trello, Slack, and Asana to streamline bug tracking and team workflows while improving client communication.
5. Advanced reporting and insights – Analyze feedback trends and identify recurring issues to optimize product improvements.

How it’s better than BugHerd: Provides video feedback and in-app widgets, supports more integrations, and includes advanced reporting tools for deeper insights into user issues.

4. featureOS

featureOS is a versatile tool designed to help teams collect user feedback, track bugs, and manage feature requests. Its customizable feedback boards and integrated roadmap features make it a strong alternative to BugHerd for teams seeking a robust feedback management solution.

Top features

1. Feedback boards and roadmaps – Organize user feedback and bug reports into structured boards and visualize development plans with integrated roadmaps.
2. Bug reporting widget – Embed a widget within your application to allow users to report bugs directly, enhancing the accuracy and context of reports.
3. Duplicate post detection – Automatically identify and merge duplicate feedback entries to maintain a clean and efficient feedback system.
4. Knowledge base integration – Provide users access to a knowledge base for self-service support, reducing the volume of repetitive bug reports.
5. User mentions and notifications – Facilitate team collaboration by allowing users to mention each other in discussions and receive notifications on updates.

How it’s better than BugHerd: Offers customizable feedback boards, integrated roadmaps, and a knowledge base feature, providing a more comprehensive solution for managing user feedback and bug reports.

5. Canny.io

Canny.io is a user feedback and bug tracking tool designed to help teams collect, manage, and prioritize reported issues. Built-in voting, roadmaps, and changelogs make it a strong alternative to BugHerd for teams focused on improving product development.

Top features

1. User feedback and bug reporting – Collect user-submitted bugs and feedback through an intuitive and organized platform.
2. Voting and prioritization – Allow users to upvote issues and feature requests, helping teams prioritize what matters most.
3. Public and private roadmaps – Share product plans with users and internal teams for better transparency and alignment.
4. Automated changelogs – Update users on fixes and new features with auto-generated changelog updates.
5. Integrations with development tools – Connect with Jira, GitHub, Intercom, and Slack to streamline issue tracking and resolution, assign tasks to developers, and more.

How it’s better than BugHerd: Includes built-in voting for prioritization, offers public roadmaps for transparency, and features automatic changelog updates to keep users informed.

6. Mopinion

Mopinion is a user feedback and bug tracking tool for websites and applications. It provides teams with detailed insights into user experience, making it a solid alternative to BugHerd for those looking for a data-driven approach to feedback collection.

Top features

1. Visual feedback collection – Users can annotate screenshots and provide detailed issue reports directly from the website or app.
2. Customizable feedback forms – Capture structured feedback with fully customizable forms tailored to specific user needs.
3. Sentiment analysis and analytics – Use AI-driven sentiment analysis and reports to identify recurring issues and trends.
4. Multi-channel feedback support – Collect feedback through websites, mobile apps, and email to get a complete picture of user experience.
5. Third-party integrations – Connect with tools like Jira, Google Analytics, and Slack to integrate feedback into development workflows.

How it’s better than BugHerd: Provides advanced sentiment analysis, supports multi-channel feedback collection, and includes in-depth analytics for better decision-making.

7. Rapidr

Rapidr is a feedback management tool designed to help teams collect, organize, and prioritize bug reports and feature requests. Its structured workflows and roadmap capabilities make Rapidr a strong alternative to BugHerd for teams looking for a simple yet effective feedback solution.

Top features

1. Bug tracking and feedback collection – Allow users to report bugs and provide feedback through an easy-to-use interface.
2. Customizable feedback boards – Organize reported issues into structured boards for easy tracking and prioritization.
3. Roadmap and changelog management – Keep users updated on upcoming features and fixes with a public roadmap and changelog so they can track progress and leave comments.
4. User voting and prioritization – Enable users to vote on bug fixes and feature requests to help teams prioritize tasks.
5. Integrations with developer tools – Sync with tools like Jira, GitHub, and Slack to connect feedback with development workflows.

How it’s better than BugHerd: Offers structured feedback boards, user voting for prioritization, and built-in roadmap and changelog features to improve transparency and decision-making.

8. Jira Product Discovery

Jira Product Discovery is an idea management and prioritization tool built for product teams using Jira. It helps teams collect, organize, and prioritize feedback and bug reports, making it a strong alternative to BugHerd for teams already using Jira.

Top features

1. Centralized feedback collection – Gather feedback from multiple sources, including customer support, Slack, and email, into a single view.
2. Custom scoring and prioritization – Rank and prioritize feedback based on user impact, business value, or other custom criteria.
3. Roadmap visualization – Organize ideas into a clear roadmap to align teams and stakeholders.
4. Seamless Jira integration – Connect with Jira to turn feedback into actionable development tasks.
5. Collaboration and stakeholder sharing – Share updates with internal and external stakeholders to keep everyone informed on progress.

How it’s better than BugHerd: Provides deeper prioritization tools, integrates directly with Jira for streamlined development workflows, and includes roadmap visualization for long-term planning. It's also pretty affordable.

Check out the best Jira Product Discovery alternatives →

9. UserSnap

Usersnap is a user feedback and bug reporting platform for websites and applications. It helps teams collect visual feedback, track bugs, and streamline communication between developers, designers, and users, making it a strong alternative to BugHerd.

Top features

1. Visual bug reporting – Capture annotated screenshots and screen recordings to highlight issues directly on a website or app.
2. Custom feedback forms – Design custom feedback forms to collect specific details such as user environment, browser, and issue descriptions.
3. In-app feedback collection – Embed feedback widgets directly within your product to allow users to report issues in real-time.
4. Integrations with project management tools – Sync feedback with Jira, Trello, Asana, and Slack to align bug tracking with existing workflows.
5. Analytics and reporting – Gain insights into user-reported issues, track trends, and prioritize fixes based on data.

How it’s better than BugHerd: It offers screen recording for capturing user issues, has customizable feedback forms for detailed reporting, and analytics to track issue trends and improvements.

10. FeedBear

FeedBear is a lightweight platform that helps teams collect feedback, track bugs, and prioritize feature requests. The user-friendly interface and public roadmap capabilities make it a solid alternative to BugHerd for teams looking to streamline feedback management.

Top features

1. Bug reporting and feedback collection – Allow users to submit issues and suggestions with screenshots and descriptions.
2. Public and private roadmaps – Share progress with users by organizing feedback into a transparent product roadmap.
3. Custom branding – Customize the feedback portal to match your company’s branding and maintain a cohesive user experience.
4. Changelog announcements – Keep users informed about fixes and new releases with built-in changelog updates.
5. Integrations with project management tools – Synchronize with Trello and Jira to turn feedback into actionable development tasks.

How it’s better than BugHerd: Includes public roadmaps and changelog updates, offers a simple and customizable interface, and provides better visibility into user-requested improvements.

Conclusion

BugHerd is an okay website feedback tool for some (agencies), but it has many considerable downsides. It's full of bugs, has an outdated and confusing interface, and it can be expensive for some teams. Fortunately, there are plenty of powerful alternatives with user-friendly interfaces and many features to make collecting feedback enjoyable for you and your clients.

Featurebase is one of the best BugHerd alternatives. It has all the matching features and much more for an even lower price. Besides feedback widgets, it offers public voting boards, changelogs, and automated status emails - all with a beautiful and intuitive design.

Featurebase comes with a Free Plan that allows unlimited posts. You can automatically migrate over from BugHerd in seconds, so there's no downside to trying it. 👇

✨ Start collecting bug reports & feedback with Featurebase for free →