Top 18 Canny Alternatives in 2025

Looking for a reliable and customizable Canny alternative that won't break the bank? Good news!

In this post, we'll compare the top feedback tools that leading product teams from companies like Uber and Copy.ai prefer over Canny.

We have analyzed the features, pricing, and why these alternatives might be a better fit for your needs. Let's get into it! 👇

Top 18 Canny.io alternatives for customer feedback in 2025

1. ✨ Featurebase - All-in-one feedback tool, best value for money
2. Frill - Simple design and lightweight widgets
3. Nolt - Great for small teams, limited features
4. Upvoty - Aged user interface but affordable
5. FeatureOS - Good for collecting feedback, poor for prioritizing it
6. Product plan - For larger teams and issue management
7. Productboard - Best for issue management, poor collection features
8. Sleekplan - Most affordable pricing, limited features
9. Userback - For large teams with many products
10. Fider - Open-source option for small startups
11. Beamer - Comprehensive changelog software, no collection
12. FeedBear - Cheap customer feedback tool with limited features
13. Rapidr - Feedback collection, good price for very large teams
14. UserSnap - Very customizable widgets, best for enterprise use
15. Feature Upvote - Simple user feedback boards, expensive
16. UserVoice - All-in-one feedback suite for enterprises 
17. Headway - Very simple changelog tool for small teams
18. Pendo - Complete customer experience software for enterprises

But before you rush off to make your choice, let's first go over the key factors to keep in mind when choosing a Canny alternative. 🔎

What to look for in a Canny alternative?

Canny is a great tool but has some notable drawbacks, like pricing. Here are the most important factors to consider when looking for a Canny alternative:

• Pricing
  Canny costs about 10x more than most alternatives. For many businesses, paying $399 for core feedback collection functions is a bit too much. So, look for reasonable pricing.
• Missing features
  Canny lacks crucial features such as changelog emails, popups, anonymous posting, surveys, etc. To help you decide between alternatives, we added a section under each tool listing its improvements over Canny.
• Customizations & good UX
  Many of Canny's (ex)customers complain about the product quality and user experience. Look for competitors with good UIs and customization options so your feedback portal can complement your brand.
• Customer support 
  From our own experience as a startup, we recommend going with a tool that provides the best support. This means not only a responsive team but also helpful and clear documentation. Generally, this shows that the team cares about their customers' success and will help you get quicker wins.

You can read more about Canny's drawbacks in this section. Now, to the real thing.

What are the best Canny.io alternatives?

While there are actually over 30+ alternatives to Canny, we filtered out the best ones so you can quickly make an informed decision. Let's get started! 👇

1. Featurebase ✨

Featurebase (👋 that's us) is a modern Canny alternative for collecting, managing, and prioritizing feedback. In addition to the free plan, we offer Canny's $399 features for just $49/month. You can set it up in minutes and always get quick help through live chat. ⚡️

Key features that match with Canny:

• Feedback boards, changelog, and roadmap
• In-app widgets
• AI-based feedback organization and analysis
• Vote on behalf of customers
• Single Sign-On
• Private boards
• User segmentation
• 40+ translations
• A lot of integrations: Jira, Linear, Zapier, Discord, Intercom, etc.

What Featurebase has that Canny doesn't?

• Affordable pricing - get Canny's Growth features for just $49/month
• Surveys - measure NPS, customer satisfaction, and collect additional feedback
• Help Center - provide self-serve support with a beautiful knowledge base that's integrated with your feedback forum
• Changelog popups - automatically show users new features with a popup when they log back into your app
• And much more

How much does Featurebase cost?

We offer four plans, with the equivalent to Canny's $399/month plan costing just $49/month. Even our most expensive tier is half the cost of Canny's. We also have a fully Free plan that allows you to collect unlimited feedback, and you can try the paid ones with a 10-day free trial.

Conclusion

Featurebase is a modern & powerful Canny alternative. It has all the matching features and much more for a 8x lower price. We offer a free plan & automated full migration from Canny helping you get set up in seconds. 👇

✨ Start collecting product feedback with Featurebase today for free →

2. Frill

Frill is a straightforward Canny alternative for those willing to sacrifice some features over simplicity. Its pricing and dashboard make it better suited for smaller SaaS companies that don't get tons of feature requests.

What Frill has that Canny doesn't?

• Automatic changelog popups
• Anonymous posting, voting, and commenting
• Supports translations into any language

Drawbacks of Frill:

• Poor dashboard view for managing customer feedback
• No sorting of customer feedback by revenue
• No changelog notification emails
• No duplicate post-detection system
• No built-in prioritization frameworks for product managers

How much does Frill cost?

Frill’s pricing starts at $25/month, allowing up to 50 active ideas. The $49/month plan removes this limit, while the $149/month tier adds white labeling and privacy features.

Frill reviews:

• G2 - 4.8/5
• Capterra - 4.6/5
• GetApp - 4.6/5

Conclusion

If you're looking for affordable alternatives to Canny, Frill might be a great option if you don't get much user requests. The first plan costs $25/mo and is suitable for smaller teams that don't get more than 50 ideas in a month.

Otherwise, check out these top Frill alternatives →

3. Nolt.io

Nolt is a lightweight Canny alternative mainly for collecting feedback. It's best suited for very small SaaS companies looking for basic functions and simplicity. However, it can get quite pricey for what it offers.

What Nolt has that Canny doesn't?

• More simplicity (at the cost of many features)
• Anonymous posting, commenting, and voting
• More affordable pricing (only if compared with Canny's $400/mo plan)

Drawbacks of Nolt:

• No changelog to close the feedback loop
• No admin dashboard for prioritizing & managing product feedback
• No user segmentation
• Can't sort user feedback by revenue
• No duplicate post-detection system
• Doesn't scale well with many ideas (no bulk editing, filtering, etc.)
• No built-in prioritization frameworks
• Can't assign posts to teammates and add internal notes
• No dark mode
• Users complain about their outdated user interface

How much does Nolt cost?

Nolt offers three tiers, starting at $29/month for a single board with a roadmap and SSO. The Pro plan ($69/month) expands to 5 boards with API access. While this seems fair, you’ll find better value for your money from other alternatives in this list.

Nolt reviews:

• G2 - 5/5
• Capterra - 4.9/5
• GetApp - 4.9/5

Conclusion

Nolt is great for smaller projects that need anonymous posting/upvoting, which Canny's free plan doesn't support. However, it lacks many crucial features like changelogs, user segmentation, and a dashboard, making it poor for customer feedback management.

Check out the best Nolt alternatives →

4. Upvoty

Upvoty is a Canny alternative best suited for small teams looking to collect customer feedback. It comes with feedback voting boards, roadmaps, and changelogs. It supports more languages but lacks many essential features and has an outdated user interface.

What Upvoty has that Canny doesn't?

• Supports more languages
• Anonymous posting, voting, and commenting

Drawbacks of Upvoty:

• Outdated user interface
• No changelog widgets or announcement popups
• No user segmentation
• Can't categorize feedback by revenue
• No frameworks to prioritize feature requests
• Customer support is provided by contractors and freelancers, and there have been a lot of complaints about it
• New features are extremely rare, and product development seems to be halted

How much does Upvoty cost?

Upvoty's Starter plan costs $15 a month but limits trackable users to 150 and only supports one feedback board. This is not much, yet the next plan costs $39/month and still limits your users. The Unlimited Plan costs $75/month, removing all boundaries.

Upvoty reviews:

• Product Hunt - 3.4/5 (see complaints)
• G2 - 1.6/5 (see complaints)

Conclusion

Upvoty is a simple Canny alternative but lacks many of the same features. Their usage-based pricing makes it only viable for those not getting much user feedback. The only real upside is that it supports more languages. 

Check out these Upvoty alternatives →

5. FeatureOS

FeatureOS is another customer feedback management tool for SaaS companies and includes everything from roadmaps to changelogs. However, it might get a bit pricey.

What featureOS has that Canny doesn't?

• More customizations
• Knowledge base

Drawbacks of featureOS:

• No automatic announcement popups
• The dashboard often feels bloated with too many options
• Can't sort feedback by monetary value
• No follow-up questions like "How important is this for you?" for extra insights
• Few filtering options
• Can't customize email notifications
• Supports only English

How much does featureOS cost?

featureOS offers three pricing tiers, from $29 to $149/month, that you can try out with a 14-day trial. They have offered free plans many times in the past and overall change the pricing rather often. Last time, they closed the free plan overnight.

featureOS reviews:

• Product Hunt - 4.5/5

Conclusion

featureOS is a good Canny alternative for medium-sized teams. They have most of the key features but lack some important ones, like user segmentation and sorting product feedback by monetary value.

Check out the best alternatives to featureOS →

6. ProductPlan

ProductPlan is a roadmapping and issue-management tool targeted at enterprise companies. The enterprise plan includes a basic feedback form, but it will cost you A LOT, and it doesn't have feedback boards and upvoting functions.

What Productboard has that Canny doesn't?

• Different task management views and features
• Prioritization frameworks
• Many translations
• Lots of enterprise-grade integrations

Drawbacks of ProductPlan:

• Very expensive
• No feedback idea boards or upvoting
• No changelog
• Complex user interface with a steep learning curve
• No commenting for engaging with users
• No embeddable feedback forms

How much does ProductPlan cost?

ProductPlan doesn't have publicly available pricing, but after some digging, we found that the prices start at around $49/editor/month. Only yearly billing is available. To get the exact quote, though, you'd have to contact their sales team.

ProductPlan reviews:

• G2 - 4.4/5
• Capterra - 4.5/5
• GetApp - 4.4/5

Conclusion

ProductPlan is an enterprise alternative to Canny. It has advanced roadmaps and prioritization features, making it perfect for project management. However, with no customer feedback boards and upvoting, it's not intutive for collecting new ideas and only has a very basic form to do so.

Check out more affordable alternatives to ProductPlan →

7. Productboard

Productboard is an enterprise-focused roadmap tool and alternative to Canny. It's centered around task management and roadmaps rather than collecting feature requests.

What Productboard has that Canny doesn't?

• Different task management views and features
• Prioritization frameworks for product managers
• Many translations

Drawbacks of Productboard:

• No changelog
• It doesn't let users see, upvote, or comment on their peers' ideas - only shows what admins have posted
• Complex user interface with a steep learning curve
• No commenting for engaging with users
• No embeddable widgets to gather feedback from your web app

How much does Productboard cost?

Productboard pricing starts with a free plan, but paid tiers range from $25 to $75 per maker/month. The total cost depends on team size. For example, the Pro plan costs $375/month for five makers, making it relatively pricey for larger teams.

Productboard reviews:

• G2 - 4.3/5 (see complaints)
• Capterra - 4.6/5
• GetApp - 4.7/5

Conclusion

Productboard is an enterprise customer feedback suite focusing on project management and roadmaps. You can do a lot, but figuring out how to use it is a project on its own.‌ It allows users to only see and upvote admins' posts, making it unideal for collecting feedback.

Check out these affordable Productboard alternatives →

8. Sleekplan

Sleekplan is one of the most affordable Canny alternatives. In addition to customer feedback boards, it supports roadmaps, changelogs, and satisfaction surveys.

What Sleekplan has that Canny doesn't?

• Very affordable pricing - highest plan $38/month
• Anonymous posting, commenting, and voting
• CSAT and NPS satisfaction surveys to gauge customers' opinions
• Customizable survey widgets
• Prioritization frameworks
• Supports 10+ languages

Drawbacks of Sleekplan:

• No changelog popups
• Outdated UI & UX
• Run by a solo founder, so customer support might not be good
• Few customization options
• Few integrations

How much does Sleekplan cost?

Sleekplan offers a free tier, but we recommend Featurebase since it provides many more features, like roadmaps, which Sleekplan doesn't include. Almost all of its key features are included in the last $38/month plan, offering post-merging, custom domain, and user segmentation.

Sleekplan reviews:

• G2 - 4.8/5
• Capterra - 5/5
• GetApp 5/5

Conclusion

Sleekplan is one of the most affordable Canny alternatives and good choice for indie projects that don't need advanced features. However, you'll have to go with the $38/mo plan to access most of the essential features anyways.

Check out the best Sleekplan alternatives →

9. UserBack

Userback fits folks with many products or companies they want to manage in a single tool. In addition to regular posts, it also supports session replays and video feedback.

What Userback has that Canny doesn't?

• Session replays
• Browser extension for internal feedback collection

Drawbacks of Userback:

• No duplicate post-detection system
• No changelog for closing the customer feedback loop
• Lacks customizations (+ no dark mode)
• No follow-up questions like "How important is this for you?" for extra insights
• No frameworks to prioritize feature requests

How much does Userback cost?

Userback's pricing begins at $59/month for the Startup plan, suitable for smaller teams, and goes up to $217/month for larger teams managing multiple projects. It's structured so that companies with many products get the most value.

Userback reviews:

• G2 - 4.8/5
• Capterra - 4.8/5
• GetApp - 4.8/5

Conclusion

Userback is the best choice for large teams with many different products. It's a good tool to capture user feedback, but if you're a smaller company, other deals will make more sense as you'd be paying for empty admin seats.

Check out the best UserBack alternatives →

10. Fider

Fider is a simple open-source alternative to Canny that has to be self-hosted. It's a straightforward customer feedback voting tool but lacks some crucial core features, such as a changelog and a roadmap.

What Fider has that Canny doesn't?

• Open source
• Supports translations into 10+ languages

Drawbacks of Fider:

• No roadmaps and changelogs
• No feedback widget to let users submit feature requests from your app
• No user segmentation
• Can't sort customer feedback by their revenue
• No built-in prioritization frameworks for product managers
• Minimal features compared to other tools on the market at this price
• Self-hosting could get expensive (especially as the pricing already matches most other tools)

How much does Fider cost?

Fider offers a flat pricing of $40/month that includes all features, unlimited users, product feedback, and more. You can try it out first with a free 15-day trial.

Conclusion

Fiders is an open-source Canny alternative that requires self-hosting and is very limited in features. It's a straightforward tool enough for smaller startups to collect feedback and user requests.

Check out the top Fider alternatives →

11. Beamer

Beamer is a popular changelog tool that also offers some feedback collection features. If you mainly want to publish product updates, Beamer is a great Canny alternative.

What Beamer has that Canny doesn't?

• New feature popups
• Automated email notifications for changelogs
• Push notifications
• User segmentation for changelog
• Reactions - let users react to new releases with emojis
• Multiple languages

Drawbacks of Beamer:

• No feedback portal for collecting feature requests
• Lack of customizations
• Unpredictable and expensive pricing

How much does Beamer cost?

Beamer’s pricing starts with a limited free tier, and paid plans begin at $50/month with visitor limits. To access reactions and advanced features, you’ll need the $99/month plan, while user segmentation and SSO cost $249/month. They offer a 14-day trial, but it requires a credit card.

GetBeamer reviews:

• Product Hunt - 5/5
• G2 - 4.7/5
• Capterra - 4.8/5

Conclusion

Beamer is a good alternative to Canny if you're not looking for a feedback management system but rather the changelog functionalities. Their pricing gets quite crispy and is mostly targeted at larger SaaS companies looking for a comprehensive release notes tool.

Here are our top picks for Beamer alternatives →

12. Feedbear

Feedbear is one of the most primitive Canny.io alternatives for tracking feature requests. It has all the basic features to get you started but falls short of competitors by missing more advanced features like user segmenting.

What FeedBear has that Canny doesn't?

• Anonymous posting, commenting, and voting

Drawbacks of FeedBear:

• No admin dashboard to prioritize feedback
• Very primitive filtering and sorting
• No user segmenting
• Can't sort feedback by customer data
• No built-in prioritization frameworks for product managers
• No questions like "How important is this for you?" for extra insights
• Supports only English

How much does FeedBear cost?

Feedbear has simple pricing starting from $41/month. It offers all core features like roadmap, changelog, and custom domain. The second plan is already $82/mo while removing branding and granting SSO. You can use the 14-day free to test them out.

Feedbear reviews:

• G2 - 4.8/5
• Capterra - 4.8/5

Conclusion

Feedbear is a very primitive feature tracking tool at an affordable price. They're ideal for smaller product teams after simplicity as it lacks a dashboard to manage feedback effectively and doesn't scale well with fast growing SaaS companies.

Check out these top FeedBear alternatives →

13. Rapidr

Rapidr is another good Canny alternative with a pretty intuitive design. It's aimed at larger companies, helping them collect and manage feedback to make better product decisions. The pricing only makes sense for very large teams, so keep in mind if you're a smaller startup.

What Rapidr has that Canny doesn't?

• Changelog emails & reactions
• More affordable pricing
• White labeling option

Drawbacks of Rapidr:

• Expensive
• No changelog widget or popups
• No built-in prioritization frameworks for product managers
• No bulk editing, deleting, or merging
• Very few customizations - can only change the theme color

How much does Rapidr cost?

Rapidr offers three tiers, starting at $49/month for basic features like roadmaps, changelogs, and Slack integration. The $199/month Business plan includes user segmentation and SSO, while Enterprise pricing (custom) adds white labeling and priority support.

Rapidr reviews:

• G2 - 4.8/5

Conclusion

Rapidr is a customer feedback management tool for larger teams. It's a robust alternative to Canny, but lacks some important features like prioritization frameworks and in-product widgets for notifications. If you're a smaller startup, you'll find a better deal elsewhere in terms of pricing.

Check out the best Rapidr alternatives →

14. UserSnap

UserSnap is an enterprise user feedback tool with a large learning curve. Some of the core features include bug reporting, video feedback, two-way integrations & customer surveys. It has a feedback widget for everything from NPS scores to feature announcements.

What UserSnap has that Canny doesn't?

• Surveys
• Screenshots for bug reports
• More affordable pricing
• Lots of customization possibilities

Drawbacks of UserSnap:

• No public roadmap
• Costs a lot
• The design is a bit outdated, which means widgets don't always look the best
• Very complex and confusing

How much does UserSnap cost?

UserSnap’s pricing starts at €69/month for 5 projects and basic feedback tools. The €129/month plan includes error logs and data export, while Premium (€249/month) adds API access and app surveys.

Usersnap reviews:

• G2 - 4.5/5
• Capterra - 4.7/5

Conclusion

UserSnap is a versatile feedback management tool. It has lots of different feedback forms, many integrations, and a SOC2 compliance. However, it's quite costly with the highest plan coming in at $11,388/year.

Check out these top UserSnap alternatives →

15. Feature Upvote

Feature Upvote is a simple feedback management tool that offers a feedback board with an upvoting function. However, it can be pretty expensive, especially considering its limited features and aged UI.

What Feature Upvote has that Canny doesn't?

• More languages (French, German, Italian, etc.)

Drawbacks of Feature Upvote:

• No changelog
• No public roadmap
• No user segmentation
• Not supported on mobile devices
• Aged UI/UX

How much does Feature Upvote cost?

Feature Upvote charges per board, starting at $59/month, which includes unlimited admins, custom statuses, and Slack integration. The next plan is $99/month, including SSO and Jira integrations. While the base pricing seems reasonable, it can get expensive for teams managing multiple boards.

Conclusion

Feature Upvote is a simple yet expensive tool for the features you get. It's suitable for teams that only need one board and very basic feature to track feedback. However, it doesn't have a changelog or a roadmap feature.

Check out more Feature Upvote alternatives →

16. UserVoice

UserVoice is another enterprise-grade feedback suite. It's a complex, all-in-one solution that requires time to master and is meant for larger teams that need custom workflows. It's one of the most expensive solutions, with plans starting at $699/month.

What UserVoice has that Canny doesn't?

• Different features for internal alignment
• Satisfaction surveys
• More integrations
• Translations

Drawbacks of UserVoice:

• Expensive, starting at $699/month
• No changelog
• No changelog widgets or announcement popups
• Outdated user interface
• Feature bloated, too complex for regular usage
• A steep learning curve that can slow down agile startups

How much does UserVoice cost?

UserVoice's pricing starts at a hefty $899/month, but that’s just for managing ideas you submit on behalf of users. To actually collect user feedback, you’ll need the $1,199/month plan. All plans require contacting sales to get started.

UserVoice reviews:

• G2 - 4.5/5
• Capterra - 4.2/5 (see complaints)
• GetApp - 4.2/5

Conclusion

UserVoice is one of the first feedback tools ever launched. They offer all the same features to Canny, but are even more targeted at enterprises with very expensive prices and an aged interface.

More affordable alternatives to UserVoice →

17. Headway

Headwayapp is another changelog-only Canny alternative. It's essentially a cheaper version of Beamer, also mentioned in this list. Headway mainly offers a changelog and an in-app widget to help smaller teams communicate product updates to their users.

What Headway has that Canny doesn't?

• More straightforward, simple, and intuitive
• Cheaper pricing

Drawbacks of Headway:

• No feedback portals and feature request tracking
• No roadmaps
• No announcement popups
• Few customization options
• No translations

How much does Headway cost?

Headway offers simple pricing, starting with a free plan that includes a changelog and a widget. The only paid plan costs $29/month and unlocks additional features like custom domain, scheduled posts, white labeling, and integrations.

Conclusion

Headway is a budget-friendly option for publishing new feature releases. It's a lightweight solution with all the core changelog features for smaller indie startups.

Check out the top alternatives to Headway →

18. Pendo

Pendo is enterprise-focused software that offers a full suite of tools to improve user experience and gain insights. In addition to a feedback board and roadmaps, it helps manage user onboarding and includes product analytics tools.

What Pendo has that Canny doesn't?

• Users can prioritize what posts are more important for them than other
• NPS surveys for measuring customer satisfaction
• Product analytics, like tracking in-app customer usage
• User onboarding
• Session replays
• Translations

Drawbacks of Pendo:

• Very expensive, even more enterprise-focused
• Steep learning curve and confusing to use
• Limited customizations (No dark mode, custom CSS, etc.)
• Not the most user-friendly interface
• Limited user segmentations

How much does Pendo cost?

Pendo has a free plan with limited features, such as NPS surveys, a roadmap, and a maximum of 500 monthly users. The prices for paid plans are not displayed publicly, so you'd have to contact their sales for a quote.

Pendo reviews:

• G2 - 4.4/5 (see complaints)
• Capterra - 4.5/5
• GetApp - 4.5/5

Conclusion

Pendo is an all-inclusive product experience platform for enterprises. It's a great choice for large teams looking a fully integrated feedback solution for discovering user insights. However, their prices are unjustifiably high for most companies.

Check out more affordable alternatives to Pendo →

What is Canny.io?

Canny is a customer feedback tool that allows companies to collect, prioritize, and analyze feedback to make better product decisions. The main features include feedback boards, product roadmaps, and changelogs. 

What is Canny used for?

Canny is primarily used to collect and organize feature requests to understand user needs and prioritize roadmaps. Their clients are mostly larger B2B software companies looking to improve their products with customer feedback.

Is Canny free? How much does Canny cost?

Canny offers a limited Free Plan, allowing only 100 monthly active posts. It contains one feedback board, a public roadmap, a changelog, 1 integration, and 3 admins.

• The Starter Plan ($99/month) removes the post limit, has a custom domain, 2 integrations, and a prioritization roadmap. 
• The Growth Plan ($399/month) allows 5 admins instead of 3, user segmentation, private boards, custom statuses, and unlimited integrations.
• The Business Plan comes with a custom quote, and you'd have to talk to their sales. It removes Canny's branding and offers comprehensive integrations, including Salesforce and Hubspot.

You can test all the plans with a 14-day free trial.

Does Canny offer discounts?

Canny offers three types of discounts:

• Early-stage startups - 75% off the first year & 50% off the second year
• Annual - 10% off with yearly billing
• Nonprofit organizations - contact the team for details

To see if you qualify for the startup or nonprofit discounts, you'll have to contact the team.

What are the key features of Canny?

Canny offers many key features to help companies get the most out of their users' feedback. Here are the most popular ones:

• Feedback boards - let users submit ideas and upvote others' posts
• Public roadmap - display upcoming features and manage ideas on a roadmap view
• Changelog - update customers about the latest features with release notes
• In-app widget - embed a widget in your app to let users submit feedback without having to leave
• User segmentation - group and filter users by different parameters, e.g. paying customers
• Integrations - connect Canny with popular tools like Clickup, Jira, and more

Why have users switched from Canny (with proof)

After reviewing other blogs about Canny, it's clear that many of the cons listed are either untrue or overplayed by the writer.

That said, Canny is still not a perfect tool, and it's important to know what you're signing up for. That's why we have relied on the experience and reviews of the people who know best—their users.

1. Expensive

While Canny recently introduced a $99 tier that makes them more accessible for mid-sized companies, you still get far less than other tools offer. For example, we at Featurebase offer all of Canny's Growth features for only $49/month instead of $399.

Also, Canny's free plan allows 100 active monthly posts, whereas ours allows unlimited feedback.

2. Important missing features

Canny lacks many important features, such as no sign-up posting, meaning users must always log in to interact on your board, creating friction.

They are also missing changelog popups, which have been increasingly popular with competitors, and for a reason.

These popups show your users new releases they have missed out on when they open your app again. Seeing constant improvements has proven to significantly increase feature adption, and the number of posts users submit.

Talking about notifications, Canny doesn't send your users emails for changelog entries - something that almost all competitors do.

Another huge problem for many is that there's no way to completely white-label your boards and remove Canny's branding.

Finally, Canny is only available in English, which is not a huge problem if most of your users speak it. But if you're operating only in Spain, for example, having boards auto-translated into Spanish can make the difference between night and day.

Despite being their most requested feature, localization hasn't come out for 7 years, with almost 300 customers asking for it.

This isn't the only highly requested feature they've ignored, bringing us to our next point. 👇

3. No product improvements

Another reason many teams look for alternatives is that Canny has been heavily prioritizing sales over product improvements. Many customers have been switching to more active tools due to Canny ignoring their feedback.

Furthermore, they target enterprise customers, making the tool complex and new updates useless for regular users.

Canny has even stated that all new features will only be available on the $400/mo plan.

4. Questionable ethics

Lastly, Canny recently faced a significant Twitter controversy in which they were criticized for deliberately not including a "cancel subscription" button in the dashboard. The only way was to write to their support.

Customers expressed frustration over having to wait weeks to cancel their subscriptions and, in some cases, not receiving any response at all.

Conclusion

Canny is a great tool for some teams, but it can be expensive and lacks crucial features and customization options. Fortunately, there are plenty of alternatives that offer better value for money.

Featurebase is one of the best Canny alternatives. It has all the matching features and much more for an 8x lower price. It comes with a Free Plan that allows unlimited posts. You can automatically migrate over from Canny in seconds, so there's no downside to trying it. 👇

✨ Start collecting product feedback with Featurebase today for free →

More reading:

• Canny pricing review
• Canny vs Featurebase
• Canny vs UserVoice
• Canny vs Aha!
• Canny vs Productboard
• Canny vs ProductPlan