Blog ComparisonsTop 10 Jira Product Discovery Alternatives in 2024

Top 10 Jira Product Discovery Alternatives in 2024

Looking for an alternative to Jira Product Discovery that supports public customer feedback portals? In this post, I've listed all of the top competitors that offer the best bang for your buck. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

Comparisons
Last updated on
Illustration with Jira Product Discovery logo with text stating "Top 10 Jira Product Discovery Alternatives in 2024".

Looking for a Jira Product Discovery alternative with public feedback boards, roadmaps, changelogs, and in-app widgets? You're in the right place!

I get it. You want something that's slick, powerful and gets the job done quickly, but Jira Product Discovery just makes you want to pull your hair out.

No worries. I gathered all of the best modern Jira Product Discovery alternatives in one place and analyzed their pros, cons, and pricing, so you don't have to.

Let's find you the feedback tool of your dreams! ๐Ÿ‘‡


The Jira Product Discovery Alternatives in 2024:

  1. Featurebase - All-in-one feedback tool, best value for money
  2. Nolt - Great for small teams, limited features
  3. Frill - Simple design and lightweight widgets
  4. Canny - For super small or enterprise companies, no in-between
  5. Ducalis - For advanced feature prioritization, poor collection
  6. Pendo - Complete customer experience software for enterprises
  7. GitHub Discussions - For open-source & internal projects, no prioritization features
  8. Trello - For simple idea and task management
  9. Mopinion - Website feedback & satisfaction surveys, good for e-commerce
  10. Aha! - Complete feedback suite for enterprise, complex & aged UI

But before you run off to choose an alternative, let's go over Jira Product Discovery's drawbacks. This will help you know what to avoid while choosing a competitor. ๐Ÿ”Ž


Why even switch from Jira Product Discovery?

Jira Product Discovery is a feedback tool made primarily for internal feedback management and comes with its downsides. We have listed the key ones so you can know what to look for in a feedback tool.

  • No public boards & Voting
    Jira Product Discovery only supports gathering ideas from product teams inside the company. This means that you will have to insert all user-generated feedback by yourself manually instead of having a single place for users to do it for you.
  • Can't close the feedback loop with users
    Jira Product Discovery doesn't offer a changelog for release notes or even public roadmaps to show users how far in progress their requests are. Most feedback tools also send automatic emails to users about the status of their posts to keep them in the loop and promote transparency.
  • No in-product widgets
    There's no way to natively collect feedback straight from inside your app. The only way for users to leave feedback is by sending it to you via another channel first, which creates friction.

The 10 Best Jira Product Discovery Alternatives for Collecting Feedback

Now that we know what to avoid in a good alternative to Jira Product Discovery, let's get to the good part - the alternatives!

I handpicked each tool in this list by looking at their features and ease of use. I compared their advantages, drawbacks, and costs to Jira Product Discovery so you can pick the best one. Let's jump in!๐Ÿ‘‡

1. Featurebase

Featurebase's product illustration.
Featurebase's feedback board

Featurebase is the best Jira Product Discovery alternative. It has a neat interface and many rich features, including roadmaps and a changelog, to get the most out of your feedback.

It comes with affordable pricing and a Free plan allowing unlimited feedback. You can set it up in minutes and always get quick help through live chat. โšก๏ธ

Featurebase's key features:

  • Feedback boards, changelog, and a roadmap
  • In-app widgets (see live demo)
  • Sort feedback by monetary value 
  • Prioritization frameworks
  • Automated notification emails
  • Custom domain
  • User segmentation
  • Single Sign-On
  • API
  • Over 6 + languages, including Spanish, German, French, etc.

Advantages of Featurebase:

  • Intuitive interface - a neat and easy-to-use design for you and your users with gamified features like leaderboards to incentivize feedback
  • AI duplicate post-detection - users & admins will see relevant similar posts before posting to reduce duplicates
  • AI-powered search - always find that idea that you were looking for, even if you don't remember the exact wording
  • Lots of customizations - have your boards look exactly the way you want by changing the colors, theme, text, and much more
  • Replies and @ mentioning - intuitive comment section for lengthy discussions

Drawbacks of Featurebase:

How much does Featurebase cost?

  • Free Plan - unlimited posts, all basic features like a feedback board, roadmap, and changelog to take your product to the next level
  • Growth Plan ($40/month) - 4 managers, all integrations and widgets, custom domain, and seamless user login
  • Premium Plan ($124/month) - 8 managers, API, SSO, and user segmentation

All plans let you collect unlimited feedback, and you can try the paid ones with a 10-day free trial. See pricing here โ†’

Featurebase reviews:

  • Product Hunt - 4.9/5
Conclusion

Featurebase is the best Jira Product Discovery alternative. It has all the matching features and much more for an even lower price. 

Featurebase offers an intuitive interface with feedback boards, a roadmap, a changelog, in-app widgets, and much more.

The onboarding is amazingly quick, with the automated migration from Jira Product Discovery helping you get set up in minutes.

Learn more here โ†’

2. Nolt.io

Nolt product illustration.
Nolt's feedback board.

Nolt is a lightweight alternative to Jira Product Discovery that's best suited for small teams looking to collect feedback using simple features. However, it doesn't have changelogs and can get quite pricey for what it offers.

Nolt's key features:

  • Feedback boards
  • A roadmap
  • Feedback collection widget
  • Anonymous posting, commenting, and voting
  • Password-protected boards

Advantages of Nolt:

  • Simplicity (at the cost of many features)
  • SAML 2.0 for enterprise
  • Has over 10+ different translations

Drawbacks of Nolt:

  • No admin dashboard
  • No changelog for closing the feedback loop with users
  • No duplicate post-detection system
  • Only one widget
  • No user segmentation
  • No sorting feedback by customer revenue
  • Doesn't scale well with many ideas (no bulk editing or filtering, etc.)
  • No built-in prioritization frameworks for product managers

How much does Nolt cost?

  • Essential ($29/month) - 1 board, roadmap, SSO
  • Pro ($69/month) - 5 boards, API, and task management integrations
  • Enterprise (talk to sales) - unlimited boards

The Essential Plan is great if you need SSO upfront, but otherwise, you'll find a better deal from other tools in this list.

Nolt reviews:

  • G2 - 5/5
  • Capterra - 4.9/5
  • GetApp - 4.9/5
Conclusion

Nolt is a great Jira Product Discovery alternative for smaller teams looking for simplicity and voting boards. However, it lacks many crucial features like changelogs, user segmentation, and a dashboard.

Their pricing isn't expensive, but most alternatives offer much more for the same cost.

Check out the best Nolt alternatives โ†’

3. Frill

Frill product illustration.
Frill's feedback board

Frill is a straightforward Jira Product Discovery alternative with simple feedback boards and a widget. They have a pretty user interface but could improve their feedback management side.

The pricing and dashboard make it a more suitable option for smaller teams that don't get much feedback.

Frill's key features:

  • Feedback boards, roadmaps, changelogs
  • Feedback collecting widget & changelog popups
  • Changelog notification emails
  • Custom domain

Advantages of Frill:

  • Minimalistic & straightforward UI
  • Translations into any language

Drawbacks of Frill:

  • Poor dashboard view for managing & moderating feedback
  • No user segmentation
  • No sorting feedback by customer revenue
  • No changelog emails
  • No duplicate post-detection system
  • No built-in prioritization frameworks

How much does Frill cost?

Frill offers 4 plans to choose between. You can try out each one with a 14-day free trial.

  • Startup ($25/month) - 50 active ideas at a time
  • Business ($49/month) - removes the feedback limit
  • Growth ($149/month) - unlimited feedback, white labeling, privacy features
  • Enterprise (starting at $349/month) - SOC2 and a dedicated support manager

Frill reviews:

  • G2 - 4.8/5
  • Capterra - 4.6/5
  • GetApp - 4.6/5
Conclusion

If you're looking for a simple alternative to Jira Product Discovery, Frill is a nice option. It offers a changelog, widgets, and a custom domain.

The first plan costs $25/mo and is suited for smaller teams that don't get more than 50 ideas in a month. The next plans are still quite affordable, but a bit pricey compared to others.

Check out the best Frill alternatives โ†’

4. Canny.io

Canny's product illustration.
Canny's feedback board

Canny.io is a popular feedback tool that targets enterprises. It offers all the same features as Jira Product Discovery and much more. However, their paid plans cost a lot, and the free plan has a strict limit on monthly posts.

Canny's key features:

  • Feedback boards, roadmaps, changelog
  • Prioritization frameworks
  • Feedback widget
  • Automated email notifications
  • Duplicate post-detection
  • Custom domain

Advantages of Canny:

  • SOC2 compliance for enterprises
  • Modern & intuitive design

Drawbacks of Canny:

  • Very expensive pricing 
  • No changelog popups
  • No bulk editing
  • No prioritization matrices
  • No follow-up questions like "How important is this for you?" for extra insights
  • Customers complain about not being listened to
  • Supports only English

How much does Canny cost?

  • Free plan - limits active posts to only 100 a month. For very small companies only
  • $99/month (Starter Plan) - custom domain, roadmap, 2 integrations. Very limited in features, equal to competitors' free plans
  • $399/month (Growth) - for 5 admins, user segmentation, private boards, and more
  • Business (talk to sales) - unlimited boards, pay by invoice, SOC2, etc.

Canny Pricing 2024: Is It Worth It โ†’

Canny reviews:

  • G2 - 4.5/5 (complaints)
  • Capterra - 4.8/5
  • GetApp - 4.7/5
Conclusion

Canny is a reasonable Jira Product Discovery alternative for enterprises. They are SOC2 certified, support paying by invoice & have advanced moderation features. 

They offer a free plan that limits you to 100 posts. Furthermore, the most useful features are on the $399/mo plan, so it can get even quite expensive.

Check out these affordable Canny alternatives โ†’

5. Ducalis

Ducalis' public roadmap with upvoting.
Ducalis' public roadmap.

Ducalis is a Jira Product Discovery alternative that's mostly targeted at Product Managers. It has many advanced prioritization frameworks and matrices that can get confusing for regular users. It's very more focused on product management and prioritization rather than collecting feedback and communicating new releases.

Ducalis' key features:

  • Public roadmaps (with feature voting)
  • Changelog
  • In-app widget
  • Many prioritization frameworks
  • User segmentation
  • Automated email notifications
  • Duplicate post-detection

Advantages of Ducalis:

  • Customizable domain & email address
  • Mobile friendly
  • Has many different translations

Drawbacks of Ducalis:

  • Complex UI, too many knobs everywhere
  • Unintuitive in-app widget - in side peek format, that's too tight for showing the roadmap
  • No follow-up questions like "How important is this for you?" for extra insights

How much does Ducalis cost?

Ducalis offers 5 pricing plans to choose from. Here's a simple breakdown of them:

  • Free plan - unlimited ideas & boards, prioritization, 1-way integration from task trackers
  • Pro ($5/month/admin) - feedback collection, changelog, in-app widget, 2-way integrations, dependencies, brand customizations
  • Team ($10/month/admin) - custom domain, user roles, voting on behalf, limit number of votes per idea
  • Business ($16/month/admin) - private voting board, some more advanced prioritization frameworks
  • Enterprise (contact sales) - white labeling, usage insights, dedicated training sessions

TL;DR - Team plan is the most viable in terms of features. Business doesn't offer anything relevant in addition & Pro lacks some important features like voting on behalf and custom domain.

Ducalis reviews:

  • G2 - 4.8/5
Conclusion

Ducalis is definitelly a nice choice for specialized product managers that are looking for a robust product software. However, it has a steep learning curve and can be difficult for your users.

They have a decent pricing, with most of the necessary features on the Team plan.

Check out these top Ducalis alternaitves โ†’

6. Pendo

Pendo product illustration.
Pendo's feedback board.

Pendo is enterprise-focused software offering a full suite of tools to improve user experience. Besides feedback boards and roadmaps, it helps manage user onboarding and includes product analytics tools.

Pendo's key features:

  • User onboarding
  • NPS surveys
  • Product analytics, like tracking in-app customer usage
  • Product roadmaps
  • Prioritization frameworks
  • Session replays

Advantages of Pendo:

  • Users can prioritize what posts are more important for them than others
  • Great for onboarding new users and understanding the customer journey
  • Has lots of translations

Drawbacks of Pendo:

  • Very expensive, even more enterprise-focused
  • Steep learning curve and confusing to use
  • Limited customizations (No dark mode, custom CSS, etc.)
  • Aged UI/UX
  • Limited user segmentations

How much does Pendo cost?

Pendo has a free plan with limited features, such as NPS surveys, a roadmap, and a maximum of 500 monthly users. 

The only paid plan displayed with the pricing upfront is the Starter plan, which costs $7000 per year and has only yearly billing available. It includes the same features but allows for 2000 users.

They haven't listed the pricing for the Growth and Portfolio plans. However, users have claimed to be paying from $12,000/year to around $50,000/year.

Pendo reviews:

Conclusion

Pendo is an all-inclusive tool designed to help large organizations create the best software experience. Pendo is a great Jira Product Discovery alternative if you're looking for everything you need for customer retention in one place and have lots of money to spare.โ€Œโ€Œโ€Œโ€Œ

Otherwise, their prices are unjustifiably high, and we'd recommend these, more affordable alternatives to Pendo โ†’

7. GitHub Discussions

Illustration showing GitHub Discussions' Feedback Board with feedback posts.
GitHub Discussions' feedback board

GitHub Discussions is a collaborative communication forum for the community around an open source or internal project. Community members can ask and answer questions, share updates, have open-ended conversations, and follow along on decisions affecting the community's way of working.

GitHub Discussions' key features:

  • Feedback boards
  • Commenting
  • Sorting feedback
  • Email updates

Advantages of GitHub Discussions:

  • Free of charge
  • Robust integrations with other GitHub tools
  • More community-focused (can also be a disadvantage)

Drawbacks of GitHub Discussions:

  • No admin dashboard
  • Poor feedback management & prioritizing
  • Barrier to entry for non-developers
  • No integrations with non-GitHub tools
  • Very limited customizations

How much does GitHub Discussions cost?

Discussions is available on GitHub Free, GitHub Team, and GitHub Enterprise accounts for public and private repositories.

Conclusion

GitHub Discussions is a nice and affordable Jira Product Discovery alternative. However, its more focused on disccussing and collecting feature ideas and lacks some crucial management & prioritization features.

Although it does not cost anything, at the end of the day you will save more time and money by using a feedback tool that doesn't slow you down. Time is money, after all.

Check out the best GitHub Discussions alternatives โ†’

8. Trello

Trello product illustration of Kanban roadmaps.
Trello's kanban roadmap

Trello is one of the most popular task-management tools, with simple Kanban boards at its core. It's a nice Jira Product Discovery alternative mainly focused on managing projects. However, many teams also use it for primitive feedback collection.

Trello's key features:

  • Kanban boards (Roadmaps)
  • Timeline
  • Calendar

Advantages of Trello:

  • Robust Jira integration
  • Many templates
  • Good for task management (not feedback management)

Drawbacks of Trello:

  • No feedback collection
  • Poor for prioritizing & managing feature ideas
  • No changelogs or emails to keep users in the loop about their requests

How much does Trello cost?

Trello has 4 plans to pick between:

  • Free - unlimited cards, 10 boards, 10MB files with unlimited storage
  • Standard ($6/user/mo) - unlimited boards, custom fields, advanced checklists, and up to 250MB files with unlimited storage
  • Premium ($12.5/user/mo) - unlocks all the views, calendar, timeline, table, etc.
  • Enterprise ($17.5/user/mo) - unlimited workspaces,

Note: The total cost of Trello depends on how many users you have in your team. For example, five users on their Premium plan will cost $62.5 a month.

Other than that, just keep in mind that most of their key features are on the Premium plan.

Trello reviews:

Conclusion

Trello is a nice Jira Product Discovery alternative for issue-tracking. You can collect feedback with it, but it's very basic and not enough for many.

You should also consider that most of their key features are on the Premium plan. Also, the PER USER pricing can get expensive for larger teams.

Check out the best Trello alternatives โ†’

9. Mopinion

Screenshot of mopinion's website widget.
Mopinion's feedback widget

Mopinion is a website feedback tool for e-commerce and marketing agencies, but it also can be used for apps. It's quite expensive and targeted at enterprises, with the lowest plans starting from $329/month.

Mopinion's key features:

  • Feedback forms & satisfaction surveys
  • Website & in-app widgets for feedback collection
  • Email forms

Advantages of Mopinion:

  • Customizable feedback forms with drag & drop
  • Multiple language support
  • Point and click on page elements to give feedback about certain elements

Drawbacks of Mopinion:

  • Not ideal for product feedback & feature requests
  • No feedback boards, roadmaps, changelogs
  • No way to communicate with users
  • No prioritization frameworks
  • lots of bugs (based on many user reviews)

How much does Mopinion cost?

Mopinion offers two plans:

  • Standard (starting from $329/mo) - 500k monthly page views, all core features
  • Enterprise (custom quote) - white label, SSO, custom domain, and more

Mopinion reviews:

  • G2 - 4.1/5
  • Capterra - 4.1/5
Conclusion

Mopinion is an enterprise webiste feedback tool mainly used by e-commerce teams & marketing agencies. It offers intuitive feedback forms that can be embedded into your website.

However it's poor for product feedback as it doesn't support feature requests, feedback boards, roadmaps, and changelogs. Lastly, it's quite expensive, starting from $329/month.

If you want something more affordable, check out these best Mopinion alternatives โ†’

10. Aha! Ideas

Screenshot of Aha!'s feedback board.
Aha! feedback board

Aha! is an all-in-one product management suite. It offers tools for developing product roadmaps, collecting customer feedback, and managing feature requests. Their unique modular design lets you select only the specific features that best fit your team's needs. However, it can also get really confusing quickly.

Aha!'s key features:

  • Feedback boards
  • Private and public roadmaps
  • A user-story mapping tool
  • A design mock-up tool
  • More integrations

Advantages of Aha!:

  • Lots of prioritization & management features
  • Very good for large enterprises
  • Many enterprise integrations like Salesforce & Hubspot
  • Modular design lets companies pick and pay for the exact functions they need from Aha!

Drawbacks of Aha!:

  • Very expensive
  • No changelog for closing the feedback loop
  • Can't segment and prioritize your feedback data by customer attributes
  • Not intuitive, especially for beginners
  • Steep learning curve & confusing
  • Aged UI/UX

How much does Aha! cost?

Aha! has split its pricing into separate "modules". To gather customer ideas, prioritize them, and make roadmaps, you'll need two modules. These are "Roadmaps" and "Ideas", costing $59 and $39 per user each month.

So, all together, it's $98 per user each month.

So, let's say you have a team of 5 people. The cost of using Aha! for a year would be $5,880.

Read more in detail about Aha!'s pricing here โ†’

Aha! reviews:

Conclusion

Aha is an all-in-one product management suite, that's perfect for large companies that want to handpick what they get. It's a big tool with a complex UI, making it complicated to operate.

They have a crispy seat-based pricing that starts at $98/month per user to collect feedback and create roadmaps.

Check out the top affordable Aha! alternatives โ†’

What is Jira Product Discovery?

Jira Product Discovery feedback board showing a list of suggested ideas and a button to create new ones.
Jira Product Discovery feedback board.

Jira Product Discovery provides a place for product teams to store and prioritize their ideas and feedback. It helps in organizing the team's focus on impactful projects by simplifying the process of creating actionable plans.

This tool also bridges the gap between business and technical teams by linking planning directly to Jira Software. It aims to cut down on update time and align everyone on project goals, facilitating smoother progress on product development.

How much does Jira Product Discovery cost?

Jira Product Discovery pricing showing their free and standard tiers. The standard is shown as $10 per creator.
Jira Product Discovery pricing page.

The pricing for Jira Product Discovery is pretty straightforward:

  • Free ($0/mo) - max 3 creators, unlimited contributors, community support
  • Standard ($10/mo per creator) - all features in free, more than 3 creators, custom project roles, data residency control

It doesn't seem too expensive at first. However, if you take into account the 'per creator' pricing and compare its functionality to alternatives, it's quite a lot.

You can pay the same price for much more complete tools offering more seats and even get many of these features for free.

Key features of Jira Product Discovery:

Jira Product Discovery offers many core features that most feedback tools do. This includes:

  • Feedback boards - let users submit ideas and upvote others' posts
  • Roadmap - display upcoming features and manage ideas on a roadmap view
  • Integrations - connect Jira Product Discovery with popular tools like Salesforce, Slack, and Zendesk
  • Prioritizing ideas - give each idea a score using the method that works best for you
  • Deep integration with Jira - connect your product roadmap and ideas with epics in Jira Software

Conclusion

The bottom line is that Jira Product Discovery is an alright feedback tool for some, but it lacks many crucial features. You can't close the loop with your users, collect feedback with in-app widgets, and much more.

Fortunately, there are plenty of powerful alternatives with user-friendly interfaces and lots of features to make managing feedback enjoyable.

Featurebase is one of the best Jira Product Discovery alternatives. It has all the matching features and much more for an even lower price. Besides feedback boards, it offers changelogs, in-app widgets, and automated emails - all with a beautiful and intuitive design.

Featurebase comes with a Free Plan that allows unlimited posts. You can automatically migrate over from Jira Product Discovery in minutes, so there's no downside to trying it. ๐Ÿ‘‡