FathomBeta

Find feature requests in your Fathom calls and bring them into Triage.

  • Category Call recordings
  • Plan Beta, rolling out to Professional workspaces.
  • Built by Featurebase

Call recorders are in beta and rolling out workspace by workspace. Ask us to join.

Acme Ā· QBR42 min

14:02 Dana: ā€œHonestly our biggest ask is being able to export the roadmap for our board deck.ā€

TriageFrom calls
Export roadmap to CSVLinkNew post

How it works

Set up in three steps

  1. 01

    In Fathom, open Settings → API Access.

  2. 02

    Click Generate API key and copy it.

  3. 03

    Paste it in Settings → Integrations → Fathom. New calls are reviewed and requests land in Triage.

What you can do

Featurebase + Fathom

  • Requests from transcripts

    Featurebase reads your Fathom transcripts and picks out feature requests and pain points.

  • Triage, not auto-posting

    Each request comes with the quote and the call. Link it to a post or create a new one.

  • Which calls are covered

    Use an admin's key. Featurebase can only see the calls that this person can see.

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