GongBeta
Find feature requests in your Gong call transcripts. Needs a Gong tech admin.
Call recorders are in beta and rolling out workspace by workspace. Ask us to join.
14:02 Dana: āHonestly our biggest ask is being able to export the roadmap for our board deck.ā
How it works
Set up in three steps
- 01
In Gong, open Company settings ā Ecosystem ā API.
- 02
Click Create and copy the access key and secret.
- 03
Paste it in Settings ā Integrations ā Gong. New calls are reviewed and requests land in Triage.
What you can do
Featurebase + Gong
- Requests from transcripts
Featurebase reads your Gong transcripts and picks out feature requests and pain points.
- Triage, not auto-posting
Each request comes with the quote and the call. Link it to a post or create a new one.
- Which calls are covered
A Gong tech admin creates the key. Featurebase uses a small part of your companyās daily Gong API limit.
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