
Articles by Bruno Hiis

How to Track Customer Feedback: The Complete Guide
Tracking customer feedback at scale can be exhausting but with the right methods, it's easier than you think. This guide will give you a detailed overview of the entire subject and share actionable advice to take back control of your feedback-tracking game.

14 Types of Customer Feedback: Direct, Indirect & Inferred
Knowing how to collect and manage the 11 most popular customer feedback types can make a big difference for your business. In this blog we'll give you a complete overview of the entire topic, from collection to pro tips.

Top 12 Feature Prioritization Frameworks in 2026
Choosing the right features to work on can be tough, but with the right framework, it's easier. From the Value vs. Effort Matrix to ICE Score, we've covered the top 12 methods to help you decide what to build next. Dive into our guide to find the best fit for your team.

What Is Product-Led Growth? PLG Strategy, Metrics & Examples
Find out why Product-Led Growth is taking over the SaaS world and the strategy behind the success of companies like Notion and Grammarly. We'll dive into what PLG is, how it's changing the SaaS industry, and how you can use it - with real examples and tips.

What Does a Product Manager (Actually) Do?
Product Managers (PMs) are the all-stars who expertly balance customer wants, market demands, and company goals to create amazing products. In this blog, we'll dive deep into what PMs really do, covering everything from their daily tasks to the secrets of becoming successful in this field.

What is User Feedback? Types, Tools + How To Guide
What is user feedback, and why is it essential for your business? Here is all you wanted to know about collecting, managing, and analyzing user feedback.

A Simple 6-Step Guide to Product Roadmap Prioritization
Building or prioritizing a product roadmap? Our blog breaks it down into 6 simple steps. Learn to pick the right features and make a plan that is finely balanced between your user's ideas and your own long-term vision.

Top 20 Product Feedback Software Tools in 2026
A review of the top product feedback software solutions for 2025, with their pros, cons and pricing.

What is a Customer Feedback Loop and How Does it Work?
Find out what a customer feedback loop is, why it's important, and how to close it.

Top 7 Public Roadmap Tools for SaaS Companies in 2026
See 15 real public roadmap examples from top SaaS companies, plus a step-by-step guide to building your own and why transparency wins customer trust.

Top 14 Feature Voting Tools for SaaS Companies in 2026
Choosing the right feature voting tool is crucial if you are looking to uncover the most impactful user-requested features. Our guide covers the top 10 tools, showcasing their benefits, limitations, and costs, so you can pick the perfect tool for your company.

Feature Voting - The Ultimate Guide for 2026
Find out what feature voting is, why it's important, its pros and cons and how to implement it in your product

Should Your Company Have a Public Roadmap?
Exploring the idea of a public roadmap? In this blog, I'll dive deep into all the pros and potential drawbacks to help you figure out if you should have one for your company.

Bootstrapping our startup to 100K ARR in a highly competitive market
Our journey with Featurebase was a wild ride. Learn about our growth strategies, the challenges we faced, and how we turned our vision into a reality.

Turning a Struggling Side Project into a $2,500 MRR Success
Our insights and learnings about the bumpy journey of reaching $2,500 MRR with Featurebase.

We smashed our $1,000 MRR goal - here are the lessons we learned
A year ago, we set a goal of reaching 1k MRR. Today, we have 35 active paying customers, are doing over 1.2k MRR, and growing faster than ever. 🎉
Double your customers. Not your support team.
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