Blog ComparisonsTop 7 Bettermode Alternatives for Product Feedback

Top 7 Bettermode Alternatives for Product Feedback

Looking for a Bettermode alternative for collecting & managing product feedback? In this post, I've listed all of the top competitors that offer the best bang for your buck. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

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Illustration with Bettermode logo and text stating "Top 7 Bettermode Alternatives for Product Feedback"

Looking for a Bettermode alternative with feedback boards, roadmaps, changelogs, and in-app widgets? You're in the right place!

I get it. You want something that's slick, powerful, and gets the job done quickly, but Bettermode just makes you want to pull your hair out.

No worries. I gathered all of the best modern Bettermode alternatives in one place and analyzed their pros, cons, and pricing, so you don't have to.

Let's find you the feedback tool of your dreams! πŸ‘‡


The Best Bettermode Alternatives in 2024:

  1. Featurebase - All-in-one feedback tool, best value for money
  2. Rapidr - Feedback collection, good price for very large teams
  3. featureOS - Good for collecting feedback, poor for prioritizing it
  4. Nolt - Great for small teams, limited features
  5. Canny - For super small or enterprise companies, no in-between
  6. Skool - More of a community platform, but can be used for product feedback
  7. Circle - For community, event, and course management

But before you run off to choose an alternative, let's go over Bettermode's drawbacks. This will help you know what to avoid while choosing a competitor. πŸ”Ž


Why even switch from Bettermode?

Bettermode is a community engagement platform for enterprise teams and comes with its downsides. We have listed the key ones so you can know what to look for in an alternative.

  • Not Great for Managing Feedback
    Bettermode isn't ideal for collecting and organizing feedback well. Important feedback can easily get missed, as it lacks tools to properly track and manage it.
  • Expensive
    Bettermode is quite expensive compared to other alternatives on the market. The first plan starts at $599 & the next one is behind a sales team. It's not possible to sign up without going through a product demo.
  • No changelog widget and popups
    Bettermode doesn't have widgets you can put in your app. This makes it harder to get feedback or show customers your updates.

The 7 Best Bettermode Alternatives for Collecting Feedback

Now that we know what to avoid in a good alternative to Bettermode, let's get to the good part - the alternatives!

I handpicked each tool in this list by looking at their features and ease of use. I compared their advantages, drawbacks, and costs to Bettermode so you can pick the best one. Let's jump in!πŸ‘‡

1. Featurebase

Featurebase's product illustration.
Featurebase's feedback board

Featurebase is the best Bettermode alternative. It has a neat interface and many rich features, including roadmaps and a changelog, to get the most out of your feedback.

It comes with affordable pricing and a Free plan allowing unlimited feedback. You can set it up in minutes and always get quick help through live chat. ⚑️

Featurebase's key features:

  • Feedback boards, changelog, and a roadmap
  • In-app widgets (see live demo)
  • Sort feedback by monetary value 
  • Prioritization frameworks
  • Automated notification emails
  • Custom domain
  • User segmentation
  • Single Sign-On
  • API
  • Over 6 + languages, including Spanish, German, French, etc.

Advantages of Featurebase:

  • Intuitive interface - a neat and easy-to-use design for you and your users with gamified features like leaderboards to incentivize feedback
  • AI duplicate post-detection - users & admins will see relevant similar posts before posting to reduce duplicates
  • AI-powered search - always find that idea that you were looking for, even if you don't remember the exact wording
  • Lots of customizations - have your boards look exactly the way you want by changing the colors, theme, text, and much more
  • Replies and @ mentioning - intuitive comment section for lengthy discussions

Drawbacks of Featurebase:

How much does Featurebase cost?

  • Free Plan - unlimited posts, all basic features like a feedback board, roadmap, and changelog to take your product to the next level
  • Growth Plan ($40/month) - 4 managers, all integrations and widgets, custom domain, and seamless user login
  • Premium Plan ($124/month) - 8 managers, API, SSO, and user segmentation

All plans let you collect unlimited feedback, and you can try the paid ones with a 10-day free trial. See pricing here β†’

Featurebase reviews:

  • Product Hunt - 4.9/5
Conclusion

Featurebase is the best Bettermode alternative. It has a better dashboard and user interface for collecting feedback, all at a much lower price.

The onboarding is amazingly quick, with the automated migration from Bettermode helping you get set up in seconds.

Learn more here β†’

2. Rapidr

Rapidr's product illustration.
Rapidr's feedback board

Rapidr is another good Bettermode alternative with a pretty intuitive design. It's aimed at larger companies, helping them collect and manage user feedback to make better product decisions. The pricing only makes sense for very large teams, so keep in mind if you're a smaller startup.

Rapidr's key features:

  • Feedback boards, roadmap, changelog
  • Custom domain
  • Email notifications
  • User segmentation
  • Single Sign-On

Advantages of Rapidr:

  • Pretty modern design compared to some other alternatives
  • Enterprise integrations like Hubspot & Salesforce
  • SAML 2.0 for enterprise

Drawbacks of Rapidr:

  • Expensive
  • No changelog widget or popups
  • No built-in prioritization frameworks & matrices
  • No bulk editing, deleting, or merging
  • Very few customizations - can only change the theme color

How much does Rapidr cost?

Rapidr offers 3 pricing tiers:

  • Startup ($49/mo) - 5 admins, roadmap, changelog, custom domain, widgets, and basic integrations like Slack
  • Business ($199/mo) - 50 admins, user segmentation, SSO, and advanced integrations like
  • Enterprise (custom) - unlimited admins, white labeling, and priority support

While the first plan is comparable with most other feedback tools on the market, the other plans are quite expensive and more suitable for enterprises.

Rapidr reviews:

  • G2 - 4.8/5
Conclusion

Rapidr is a fresh feedback tool for larger teams. It's a robust alternative to Bettermode, but lacks some important features like prioritization frameworks and in-product widgets for notifications.

If you're a smaller startup, you'll find a better deal elsewhere in terms of pricing.

Check out the best Rapidr alternatives β†’

3. featureOS

FeatureOS product illustration.
featureOS feedback board

featureOS - once Hellonext - is another good alternative to Bettermode. As the name suggests, it's packed with many useful features. If you want detailed control over every aspect of the feedback board, featureOS is a good choice.

featureOS key features:

  • Changelog
  • Widget for feedback collecting
  • Duplicate post-detection
  • A knowledge base feature
  • Replies and @ mentioning

Advantages of featureOS:

  • Modern design
  • Lots of customizations
  • Feature-rich

Drawbacks of featureOS:

  • No changelog popups
  • Can't sort feedback by monetary value
  • No user segmentation
  • No built-in prioritization frameworks
  • Supports only English

How much does featureOS cost?

FeatureOS offers three pricing tiers:

  • Runway ($29/month) - 2 boards, 1 admin, 1 integration
  • Take Flight ($79/month) - 10 boards, 3 admins, 3 integrations
  • Fly High ($149/month) - unlimited boards, 10 admins, SSO, API

You can try each out with a 14-day trial.

Note: They have offered free plans many times in the past and overall change the pricing rather often. Last time, they closed the free plan overnight.

featureOS reviews:

  • Product Hunt - 4.5/5
Conclusion

featureOS is a great Bettermode alternative. It has many features, including a changelog, a knowledge base, and widgets.

However, it's missing some important ones, like sorting feedback by revenue and prioritization frameworks.

They offer great pricing for companies that need to collect many different types of feedback. But they change it constantly, so there's always some uncertainty.

Check out the best alternatives to featureOS β†’

4. Nolt.io

Nolt product illustration.
Nolt's feedback board.

Nolt is a lightweight alternative to Bettermode that's best suited for small teams looking to collect feedback using simple features. However, it doesn't have changelogs and can get quite pricey for what it offers.

Nolt's key features:

  • Feedback boards
  • A roadmap
  • Feedback collection widget
  • Anonymous posting, commenting, and voting
  • Password-protected boards

Advantages of Nolt:

  • Simplicity (at the cost of many features)
  • SAML 2.0 for enterprise
  • Has over 10+ different translations

Drawbacks of Nolt:

  • No admin dashboard
  • No changelog for closing the feedback loop with users
  • No duplicate post-detection system
  • Only one widget
  • No user segmentation
  • No sorting feedback by customer revenue
  • Doesn't scale well with many ideas (no bulk editing or filtering, etc.)
  • No built-in prioritization frameworks for product managers

How much does Nolt cost?

  • Essential ($29/month) - 1 board, roadmap, SSO
  • Pro ($69/month) - 5 boards, API, and task management integrations
  • Enterprise (talk to sales) - unlimited boards

The Essential Plan is great if you need SSO upfront, but otherwise, you'll find a better deal from other tools in this list.

Nolt reviews:

  • G2 - 5/5
  • Capterra - 4.9/5
  • GetApp - 4.9/5
Conclusion

Nolt is a great Bettermode alternative for smaller teams looking for simplicity and voting boards. However, it lacks many crucial features like changelogs, user segmentation, and a dashboard.

Their pricing isn't expensive, but most alternatives offer much more for the same cost.

Check out the best Nolt alternatives β†’

5. Canny.io

Canny's product illustration.
Canny's feedback board

Canny.io is a popular feedback tool that targets enterprises. It offers better feedback management features than Bettermode. However, their paid plans cost a lot, and the free plan has a strict limit on monthly posts.

Canny's key features:

  • Feedback boards, roadmaps, changelog
  • Prioritization frameworks
  • Feedback widget
  • Automated email notifications
  • Duplicate post-detection
  • Custom domain

Advantages of Canny:

  • SOC2 compliance for enterprises
  • Modern & intuitive design

Drawbacks of Canny:

  • Very expensive pricing 
  • No changelog popups
  • No bulk editing
  • No prioritization matrices
  • No follow-up questions like "How important is this for you?" for extra insights
  • Customers complain about not being listened to
  • Supports only English

How much does Canny cost?

  • Free plan - limits active posts to only 100 a month. For very small companies only
  • $99/month (Starter Plan) - custom domain, roadmap, 2 integrations. Very limited in features, equal to competitors' free plans
  • $399/month (Growth) - for 5 admins, user segmentation, private boards, and more
  • Business (talk to sales) - unlimited boards, pay by invoice, SOC2, etc.

Canny Pricing 2024: Is It Worth It β†’

Canny reviews:

  • G2 - 4.5/5 (complaints)
  • Capterra - 4.8/5
  • GetApp - 4.7/5
Conclusion

Canny is a reasonable Bettermode alternative for enterprises. They are SOC2 certified, support paying by invoice & have advanced moderation features. 

They offer a free plan that limits you to 100 posts. Furthermore, the most useful features are on the $399/mo plan, so it can get even quite expensive.

Check out these affordable Canny alternatives β†’

6. Skool

Screenshot of Skool's community board.
Skool's community board

Skool is an alternative to Bettermode for coaches and educators to create online communities and courses. It has basic features, limited customization, and lacks tools for detailed feedback management.

We find it best suited for simple community building and course management.

Skool's key features:

  • Community - let users submit ideas and chat in a community
  • Classroom - courses, modules, videos, resources, searchable transcripts, and progress tracking
  • Gamification - make your group fun with points, levels, and rewards

Advantages of Skool:

  • Very good for community management
  • Gamification features help with community engagement
  • Users can get notifications in-app and via email

Drawbacks of Skool:

  • Poor feedback management
  • No duplicate post-detection
  • No widgets for in-app feedback gathering
  • No prioritization frameworks for product management
  • No integrations with tools like Jira, Intercom, or Slack

How much does Skool cost?

Skool offers all its features for $99/month. For community management & courses, this is a great deal. However, if you're also looking to handle feedback and bug reports, they do not have the tools for the job, and you will find better value elsewhere.

Skool reviews:

  • No reviews
Conclusion

Skool is a community tool at it's core. It's got features like gamification, selling courses and event calendars.

Since most of the focus has gone to the community side, it lacks on the feedback management side. For example, they don't have a dashboard for managing feedback & have no statuses on posts like "In Progress" or "Completed".

Check out the best alternatives to Skool β†’

7. Circle

Illustration showing circle's community discussion board. List of posts with number of likes.
Circle's community discussion board.

Circle is an alternative to Bettermode that supports discussions, events & courses. They've got a great-looking user interface, but it cannot be customized very much.

Gathering product feedback in Circle is possible, but managing it could get difficult. The lack of duplicate post detection, a dedicated dashboard & more feedback-oriented features makes it non-ideal for lots of feedback.

Circle's key features:

  • Discussions - hold engaging conversations with customers
  • Events - host virtual events
  • Workflows - Deliver personalized welcome messages, nudges, awards, and subscription renewal reminders

Advantages of Circle:

  • Really clean, intuitive UI
  • Embed spaces directly into your website
  • Events functionality - members can RSVP, get email reminders, add events to their calendar

Drawbacks of Circle:

  • Not optimized for feedback management or gathering - no widgets, dashboard, advanced filters, etc
  • The UI doesn’t allow much customization
  • No native emailing - it's not possible to send users emails at will

How much does Circle cost?

Circle comes with four tiers of pricing:

  • Simple ($49/mo) - core features like discussions, events, paid memberships, custom domain
  • Professional ($99/mo) - courses, live streams, unlimited members, custom branding, custom code snippets, reporting & analytics
  • Business ($219/mo) - workflows, API access, email white-labelling, custom profile fields, activity scores
  • Enterprise ($399/mo) - custom single sign-on (SSO), 10 admins, 100 moderators, unlimited workflows

Circle reviews:

  • G2 4.9/5
Conclusion

Circle is an alternative to Bettermode with tons of great community features. They support discussions, events & chatting between members.

Their pricing is a bit complex, with some useful features like unlimited members being locked behind the $99/mo plan.

It's possible to use Circle for feedback management, but the lack of a dashboard, duplicate detection, and proper filtering makes it difficult to justify using it for that.

What is Bettermode?

Bettermode's ideation board with a list of ideas submitted by users.
Bettermode's ideation board.

Bettermode is a platform for big companies to connect with their community. It aims to be an all-in-one tool, bringing together feedback collection, help centers, event management, and customer discussions.

However, it's not without its shortcomings. The feedback gathering and management feature, for instance, could use improvement. It doesn't detect duplicate posts, and the filtering is weak. This makes managing large amounts of feedback a challenge.

How much does Bettermode cost?

Bettermode's pricing page. The smallest plan starts at $599 and the next one is already behind a demo.
Bettermode's pricing page.

Bettermode has a pretty simple but costly pricing structure:

  • Advanced ($599/mo) - all features except enterprise-specific ones
  • Enterprise (talk to sales) - Uptime SLA, Master service agreement, SAML authentication

Key features of Bettermode:

  • Community discussions - have a place for your community to chat & discuss things
  • Ideation - capture feature requests and ideas from users
  • Help Center - build a knowledge base for your users to teach them about your product
  • Events - organize events & webinars with your users

Conclusion

The bottom line is that Bettermode is an alright tool for some, but it lacks many crucial features around feedback management. It's way harder to close the loop with your users, collect feedback with in-app widgets, and much more.

Fortunately, there are plenty of powerful alternatives that focus on making feedback collection and management enjoyable.

Featurebase is one of the best Bettermode alternatives. It has similar core features & is better for feedback management at an even lower price. Besides feedback boards, it offers changelogs, in-app widgets, and automated emails - all with a beautiful and intuitive design.

Featurebase comes with a Free Plan that allows unlimited posts. You can automatically migrate over from Bettermode in minutes, so there's no downside to trying it. πŸ‘‡