Top 8 Nolt Alternatives for SaaS Startups in 2023

Nolt is a straightforward feedback tool, but it lacks the critical features and a dashboard for managing high volumes of feedback.

Moreover, they've recently increased prices to the point where many other alternatives are offering a better deal.

You can read more about each tool below, but here's a short list of the most important stuff.👇

Top 8 Nolt alternatives in 2023:

1. Featurebase - best value and easiest to use for teams of all sizes
2. Producter - for medium teams, great for managing tasks
3. Frill - for small organizations seeking a simple feedback tool
4. Sleekplan - for medium teams and NPS & CSAT tracking
5. Canny - for very small or really large companies - nothing between
6. FeatureOS - for growing startups looking to collect feedback
7. Upvoty - for medium-sized teams
8. Pendo - for enterprises, all-in suite for improving user experience

But before you run off to make your choice, let's quickly go over Nolt's drawbacks. This will help you save time and understand which alternative best suits your needs.

Why do people switch from Nolt?

Here are some of the most important Nolt drawbacks to keep in mind while looking for an alternative or considering the tool itself:

1. Poor for managing feedback

Nolt doesn't have a separate admin view, so the dashboard is identical to what customers see. The lack of dedicated filtering options and management tools for admins makes finding and organizing feedback difficult. There's also no duplicate post-detection system to show users if the post they want to make is already made. Hence, many duplicates and spam need to be deleted one by one since there's also no bulk editing option.

2. Limited features

In addition to the previously mentioned shortcomings, Nolt still lacks a popular feature almost every competitor has - a changelog. It lets you publish updates in one place and show your users that you are constantly improving your product. They also don't support comment replies for in-depth conversations and other important features such as user segmentation and sorting feedback by customer attributes like MRR. The list could go on, but these are the most significant ones.

3. Inactive dev team

Nolt is known for not pushing many updates. They occasionally fix a bug and add a little feature, but overall their track record is not great. According to their feedback portal, they only completed four user requests in all of 2022. Users have also complained about the outdated UI/UX and the board being too tiny.

4. Expensive

Although they are not the most expensive tool on the market, they aren't entirely cheap either. The first plan starts at $29/month, offering the same functionalities that some competitors do for free. The second plan costs $69/month, which is also higher than multiple competitors' equivalent plans.

Conclusion‌‌‌‌

Nolt is a lightweight user feedback tool that's great for small projects. However, it's pricy and lacks numerous features for effectively managing feedback on a larger scale.

Don't worry, though. If you like the simplicity but need more advanced features at the same/lower price, then plenty of options are on the market. We've handpicked the best ones. 👇

Top 8 Nolt Alternatives for SaaS in 2023

So, now that you know what to look for, it's time to review the alternatives. We tested about 20 different Nolt competitors and narrowed it down to the best ones. From here, you'll find their pricing, drawbacks, and best use cases.

1. Featurebase

Featurebase is one of the best alternatives to Nolt. It has a neat & simple interface, yet many features, including more advanced ones, that Nolt is missing. It comes with affordable pricing and a Free plan.

You can set it up in minutes and always get quick help through live chat! ⚡️

What Featurebase has that Nolt doesn't?

• A dedicated admin dashboard for effective feedback management
• Changelog for closing the feedback loop with users
• Duplicate post-detection system
• Bulk editing and filtering
• Segment and prioritize your feedback data by customer attributes
• Assign posts to your teammates and add internal notes to them
• An intuitive commenting system with replies
• Different widgets for collecting feedback and showcasing the latest changes
• Active team with excellent customer support that ships new features & improvements every week

Drawbacks

• Supports fewer languages. Currently: English, German, Portuguese, and Estonian.

Pricing

• Free plan - $0/month
  Featurebase offers a powerful free plan with unlimited feedback, a roadmap, a changelog, and access to all the core features. It's essentially what Nolt offers for $29/month but for free.
• Growth plan - $40/month
  Regarding features, it matches Nolt's $69/month plan. You get 5 boards, a custom domain, all integrations, the ability to sync user data, and much more.
• Premium plan - $82/month
  This plan competes with Nolt's enterprise plan, allowing unlimited feedback boards and API. You can also segment feedback by user properties like revenue, which is currently impossible in Nolt.
• Enterprise plan - custom quote
  The enterprise plan offers a customized solution tailored to your needs. It removes all Featurebase branding and comes with priority support and feature development.

Conclusion

Featurebase is one of the best alternatives to Nolt and is perfect for all team sizes. It's simple and super easy to use, yet it has all the advanced features to manage feedback painlessly.

It comes with a generous free plan, with paid plans starting at just $40/month.‌

Learn more here →

2. Producter

Producter is one of the newest Nolt alternatives on the market. It's great for managing issues as well as collecting feedback. It offers everything from roadmaps to changelogs.

What Producter has that Nolt doesn't?

• A dedicated admin dashboard for effective feedback management
• Changelog for closing the feedback loop
• Documentation module

Drawbacks

• The public board design is neat yet very difficult to use
• No sorting or filtering options on the public board
• No duplicate post-detection system
• No way to merge duplicate posts into one
• You can't delete ideas - they're there to stay
• Inconvenient post commenting
• Supports only English

Pricing

Producter offers a seat-based pricing model:

• Free plan - up to 5 admins
  Includes bare essentials and a Slack integration.
• Growth plan - at $12/month per admin
  Enables custom branding and all integrations.
• Premium plan - at $24/month per admin
  Remove Producter branding and get Priority support

So with 6 admins on the Growth plan, you'll be paying $72/month with yearly billing. It's not expensive, but you can get more features for the same price from competitors.

Conclusion

Producter suits medium-sized teams looking to collect feedback and manage tasks with the same tool. However, it can be quite expensive as the pricing is seat based.

It's certainly a strong Nolt alternative in task management, but it lacks features such as a duplicate post-detection system to beat Nolt in feedback collection.

3. Frill

Frill is a straightforward feedback collection tool perfect for smaller teams. While it doesn't have all of the advanced features, it gets the job done with a public voting portal and an In-App widget.

What Frill has that Nolt doesn't?

• Changelog for closing the feedback loop with users
• Supports translations into any language

Drawbacks

• No dedicated dashboard view for managing and moderating feedback
• Limited filtering system
• No bulk editing
• No duplicate post-detection system
• Can't segment and prioritize your feedback data by customer attributes
• Slow feedback portal, taking over 5 seconds to load on mobile

Pricing

Frill's pricing starts at $25/month, allowing you to only manage 50 active ideas at once. You'd have to go with the second plan for $49/mo to access most of their features and unlimited feedback. Their plans go up to $149/month, offering a 14-day free trial to test everything out.

Conclusion

‌Frill is a simple and intuitive Nolt alternative for small teams looking to collect feedback or publish announcements.

It offers a similar feature set with the addition of a changelog, yet it's a bit more affordable.

4. Sleekplan

What Sleekplan has that Nolt doesn't?

• Changelog for closing the feedback loop
• CSAT and NPS satisfaction surveys
• Customizable survey widgets

Drawbacks

• No duplicate post-detection system
• No bulk editing
• Few integrations
• Run by a solo founder, so customer support might not be good
• Few customization options
• The design might feel outdated

Pricing

Sleekplan offers a free plan, but some other competitors offer one with more essential features.

Their paid plans start at $13/month and go up to $38/month, making it a nice, affordable alternative. They also offer an enterprise plan with a custom quote.

Conclusion

‌‌Sleekplan is a budget-friendly alternative for small to medium teams. It's best for collecting feedback and sending satisfaction surveys.

Unlike Nolt, it comes with an In-App survey widget and impact weight calculator, but the design might feel a bit outdated.

5. Canny.io

Canny is a popular user feedback tool built for large-scale Enterprise customers. In addition to the core features, they offer a decent handful of advanced ones. This makes it a good alternative for Nolt, but only if you can survive on their Free plan.

What Canny has that Nolt doesn't?

• Changelog for closing the feedback loop
• Duplicate post-detection system
• Possibility to assign posts to your teammates and add internal notes to them

Drawbacks

• Expensive pricing - paid plans start at $400/month
• Few customization options (no dark mode, no custom CSS, etc.)
• No bulk editing
• Customers complain about not being listened to
• Supports only English

Pricing

Canny has a free plan that's great for small teams looking to get started. However, their paid plans start at $400/month!

For reference, other feedback tools like Featurebase provide you with even more functions for just $40/month while offering an identical free plan.

Conclusion

Canny is a good choice if you survive with their free plan and don't need the features of their paid plan. Otherwise, it's more suitable as an enterprise tool or for larger businesses. They focus on the high-end market, leaving no middle ground for regular users.‌‌‌‌

If you're interested in Canny but feel that it's not exactly for you, we recommend checking out these Canny alternatives →

6. FeatureOS

FeatureOS - previously Hellonext - is a customer feedback tool designed for businesses of all sizes. It offers a user-friendly interface, enabling a smooth experience. It's a good choice for startups that want to get into the world of collecting feedback, although it might be a bit pricey.

What FeatureOS has that Nolt doesn't?

• Changelog for closing the feedback loop
• Duplicate post-detection system
• A knowledge base feature
• Bulk editing

Drawbacks

• Few customization options
• The dashboard can feel bloated with too many options
• Can't segment and prioritize your feedback data by customer attributes
• Supports only English

Pricing

FeatureOS has a Free plan allowing two feedback boards with two admins. It includes the changelog and roadmap but doesn't allow customization.

The first paid plan starts at $65/month and gives you access to 10 boards and 3 admins. Features such as single Sing-On and API are included on the Professional plan setting you back $125/month.

Conclusion

In terms of features, FeatureOS beats Nolt easily. It has a changelog, bulk editing, and duplicate post-detection system. While it can feel bloated with too many options, it has a modern user interface.

However, regarding pricing, you'll find a better deal from other competitors like Featurebase.

7. Upvoty

Upvoty is a feedback management platform designed to help companies gather and organize customer feedback in one place. It's best suited for small to medium teams focusing on improving customer engagement.

What Upvoty has that Nolt doesn't?

• Changelog for closing the feedback loop

Drawbacks

• Can't segment and prioritize your feedback data by customer attributes
• Aged user interface
• Poor customer support, relying on contractors and freelancers
• New features are extremely rare, and product development seems to be halted

Pricing

Upvoty has quite a tricky pricing plan, with their starter plan costing $15 a month but limiting trackable users to 150 and having one board.
This is not much, yet the next plan costs $39/month while still limiting users. The Unlimited plan costs $75/month, removing all boundaries.

User limits make their pricing unpredictable and can cause anxiety, as you can never predict how many users will give feedback each month.

Conclusion

If you are looking for a more complete Nolt alternative and don't mind the UI, then Upvoty isn't a bad choice.‌‌‌‌

However, from many years of looking into different feedback tools, there are much better options on the market for even lower prices.‌‌‌‌ If you'd like to learn more, then check out these Upvoty alternatives →

8. Pendo

Pendo is enterprise-focused software offering a full suite of tools to improve user experience. Besides feedback boards and roadmaps, it helps manage user onboarding and includes product analytics tools.

What Pendo has that Nolt doesn't?

• Duplicate post-detection system
• Users can prioritize what posts are more important for them than other
• NPS surveys
• Product analytics, like tracking in-app customer usage
• User onboarding

Drawbacks

• Expensive, enterprise-focused
• Confusing
• Limited customizations (No dark mode, custom CSS, etc.)
• Aged UI/UX
• Limited user segmentations

Pricing

Pendo has a free plan with limited features, such as NPS surveys, a roadmap, and a maximum of 500 monthly users. The only paid plan that displays the pricing upfront is the Starter plan, which costs $7000 per year for 2000 users and has a yearly billing option only. It includes the same features.

They haven't listed the pricing for the Growth and Portfolio plans. However, users have claimed to be paying from $12,000/year to around $50,000/year.

Conclusion

Pendo is an all-inclusive tool designed to help large organizations create the best software experience. They are great if you're looking for everything you need for customer retention in one place and have lots of money to spare.‌‌‌‌

Otherwise, their prices are unjustifiably high, and we'd recommend other more cost-friendly tools like Featurebase or even Nolt itself.

Final thoughts

In conclusion, Nolt is a great choice for small companies looking to start collecting user feedback.

However, it's a minimalistic solution that doesn't have lots of features, including a changelog. Due to the lack of an admin view and bulk editing functionality, managing large amounts of data is practically impossible. Additionally, Nolt's pricing can be expensive if you have a larger team and need multiple boards.

Each alternative offers different benefits and drawbacks, so be sure to consider your specific needs before deciding. And don't hesitate to try out a few of them to find the perfect fit for your SaaS startup.