Top 12 Pendo Alternatives for Product Feedback in 2025

If you're serious about product management in 2025, you probably want the best tool available. Pendo is a good choice. It offers powerful features such as product analytics, in-app guides, session replays, customer feedback collection, and more.

However, Pendo's digital adoption platform can be very expensive and difficult to customize, and its integrations don't always function as described.

This is why we prepared a list of the finest Pendo competitors. Whether you want to collect user feedback, product usage data, or in-app guidance, there's a tool in this list for you. 👇

The Best Pendo Alternatives for Product Feedback:

1. ✨ Featurebase - All-in-one customer success tool, best value for money
2. ProdPad - For larger companies, roadmapping and feedback collection
3. UserBack - For large teams with many products
4. Canny - For super small or enterprise companies, no in-between
5. Userpilot - Best for those also looking for product tours & analytics
6. ProductPlan - Best for issue management & roadmaps, poor collection features
7. Rapidr - Feedback collection, good price for very large teams
8. Frill - Simple design and lightweight widgets
9. featureOS - Good for collecting feedback, poor for prioritizing it
10. Trello - Best for simple idea and task management
11. Productboard - Best for issue management, poor collection features
12. Aha! - for large companies looking to handpick what they get

But before you run off to choose an alternative, let's go over Pendo's drawbacks. This will help you know what to avoid while choosing a competitor. 🔎

Why even switch from Pendo?

The problem with Pendo is that it's a product analytics tool at its core, not a feedback tool. It's got many drawbacks when it comes to collecting or managing feedback. We have listed the key ones so you can know what to look for in an alternative.

• Steep learning curve
  Understanding Pendo's dashboard and making it work the way you want can take a lot of time. Simple tasks, like customizing the feedback widgets' color or font, will require writing custom CSS/HTML. In theory, Pendo is like Google Analytics on steroids, but in practice, doing something like uncovering the user journey can take months of learning.
• Bad feedback management
  Pendo has focused most of its effort on analytics, user onboarding, tracking user interactions through session replays, and in-app guides. This has had a significant impact on feedback collection and management. The feedback widgets lack customization options, and the dashboard makes managing large volumes of feedback difficult.
• Expensive
  Lastly, Pendo's pricing can get pretty crispy. All of their plans are behind a sales team, and the pricing could range from $24,000 to over $100,000 per year, depending on how many monthly active users you have and which features you need. Like other digital adoption platforms, Pendo is clearly aimed at enterprise businesses.
• Inconsistent user experience
  As one user noted, Pendo can feel like multiple smaller products glued together. As a result, different Pendo features, such as user behavior analytics and user onboarding tools, can have different user experiences despite being in the same product.

The 12 Best Pendo Alternatives for Product Feedback in 2025

Pendo is a complex digital adoption platform, and it may be difficult to find an app that does all the same things equally well (or better). However, we sat down and did some research to come up with this list of the best Pendo competitors to keep on your radar. Let's jump in!👇

1. Featurebase ✨

Featurebase is the best Pendo alternative for feedback management and collection. It has a neat interface and many rich features, including roadmaps and a changelog, to get the most out of your feedback.

It comes with affordable pricing and a Free plan allowing unlimited feedback. You can set it up in minutes and always get quick help through live chat. ⚡️

Featurebase's key features:

• Feedback boards, changelog, and a roadmap
• In-app widgets (see live demo)
• Surveys
• Sort feedback by monetary value
• AI feedback prioritization
• Automated notification emails to close the feedback loop
• Help Center
• User segmentation
• Single Sign-On
• Over 40+ languages, including Spanish, German, French, etc.

Advantages of Featurebase:

• Intuitive interface - a neat and easy-to-use design for you and your users with gamified features like leaderboards to incentivize feedback
• AI duplicate post-detection - users & admins will see relevant similar posts before posting to reduce duplicates
• AI-powered search - always find that idea that you were looking for, even if you don't remember the exact wording
• Lots of customizations - have your boards look exactly the way you want by changing the colors, theme, text, and much more
• Replies and @ mentioning - intuitive comment section for lengthy discussions

How much does Featurebase cost?

• Free Plan - 1 admin, unlimited posts, all basic features like a feedback board, roadmap, and changelog with 100 free emails to take your product to the next level
• Starter Plan ($49/month) - 4 admin, all integrations and embeddable widgets, four feedback boards, custom domain, and seamless user login
• Growth Plan ($99/month) - 6 admin, eight boards, SSO, customizable emails, private tags
• Business Plan ($207/month) - 8 admin, unlimited boards, API access, prioritization module, admin roles, custom fields, comment moderation, and much more

All plans let you collect unlimited feedback, and you can try the paid ones with a 10-day free trial.

Conclusion

Featurebase is the best Pendo alternative for feedback management. It has all the matching features and much more for an even lower price. The onboarding is amazingly quick, with the automated migration from Pendo helping you get set up in minutes.

✨ Start collecting & managing product feedback with Featurebase for free →

2. ProdPad

Prodpad is a product management platform that offers roadmaps, feedback collection, and idea management features. While it may seem like a full-scale Pendo competitor, it's mostly a really good road mapping tool.

ProdPad's key features:

• Roadmaps
• Feedback boards
• Product portfolios
• Prioritization frameworks

Advantages of ProdPad:

• Many different integrations
• Good for team collaboration
• Enterprise security features

Drawbacks of ProdPad:

• No changelogs & in-app popups
• Complex & expensive pricing
• Poor UX, with many users reporting various problems

How much does ProdPad cost?

ProdPad has a very complex pricing structure. The pricing depends mainly on the number of editors you have and the modules you choose. There are three options:

• Roadmap (starts at $24 per editor per month)
• Ideas (starts at $24 per editor per month)
• Feedback (starts at $24 per editor per month)

Here are some examples of their pricing in action:

• $90/mo - all essential modules(roadmaps, ideas, feedback), one editor
• $270/mo - all essential modules, three editors
• $900/mo - all essential modules, ten editors
• $2,175/mo - all advanced modules, 15 editors

ProdPad reviews:

• G2 - 4.3/5
• Capterra - 4/5
• GetApp 4/5

Conclusion

Prodpad is a nice alternative to Pendo with strong roadmapping features. However, it doesn't have a changelog and could benefit from an UX update. Pricing is quite expensive, complex to figure out, and a better fit for larger teams.

Check out the best alternatives to ProdPad →

3. UserBack

Userback comes close to Pendo regarding features, but it's not entirely there. You can use this platform to collect customer feedback, track and record user behavior, and act on feedback through roadmaps, feedback management tool, integrations and more.

UserBack's key features:

• Feedback portal
• Widgets for feedback capturing for old and new users
• Bug & issue tracking

Advantages of Userback:

• Session replays for discovering user paths
• Screenshot/video recording widget
• Browser extension for internal feedback collection

Drawbacks of Userback:

• Bad duplicate post-detection system
• No changelog for closing the feedback loop
• Lacks customizations (+ no dark mode)
• No follow-up questions like "How important is this for you?" for extra insights
• No built-in prioritization frameworks for product managers

How much does Userback cost?

Userback's pricing is best for larger teams with different products:

• Starter plan - $49/month, allowing 5 team members, unlimited feedback and projects
• Scale plan - $109/month, allowing 15 team members, unlimited feedback and projects, advanced survey triggers, custom branding, custom data collection and more
• Premium plan - $219/month, with a custom number of team members, custom usage limits, SSO, premium support and custom terms of service

Note: 'Projects' are your companies or products, and you'd need a lot of them to get the most out of your money.

Userback reviews:

• G2. - 4.8/5
• Capterra - 4.8/5
• GetApp - 4.8/5

Conclusion

Userback is the best choice for large teams with many different products. As a plus, the session replay feature makes it stand out from the others. It's a good tool to capture user feedback, but if you're a smaller company, other deals can make more sense.

Check out the best UserBack alternatives here →

4. Canny.io

Canny.io is a popular feedback tool with a wide range of features, from feedback collection, analysis, and prioritization to roadmaps and communicating with your customer base. Despite robust analytics, a large selection of integrations, and feedback collection through in-app messaging, it's quite expensive, and the free plan is severely limited.

Canny's key features:

• Feedback boards, roadmaps, changelog
• Prioritization frameworks
• Feedback widget
• Automated email notifications
• Duplicate post-detection
• Custom domain

Advantages of Canny:

• SOC2 compliance for enterprises
• Modern & intuitive design
• Exceptional customer service

Drawbacks of Canny:

• Very expensive pricing 
• No changelog popups
• No bulk editing
• No prioritization matrices
• No follow-up questions like "How important is this for you?" for extra insights
• Customers complain about not being listened to
• Supports only English

How much does Canny cost?

• Free plan - limits active posts to only 100 a month. For very small companies only
• $79/month (Starter Plan) - custom domain, roadmap, two integrations. Very limited in features, equal to competitors' free plans
• $359/month (Growth) - for five admins, user segmentation, private boards, and more
• Business (talk to sales) - unlimited boards, Salesforce and HubSpot integrations, pay by invoice, SOC2, etc.

Canny Pricing 2025: Is It Worth It →

Canny reviews:

• G2 - 4.5/5 (complaints)
• Capterra - 4.8/5
• GetApp - 4.7/5

Conclusion

Canny is a reasonable Pendo alternative for enterprises. They are SOC2 certified, support paying by invoice & have advanced moderation features. 
The most useful features are on the $399/mo plan, so it can get even quite expensive.

Check out these affordable Canny alternatives →

5. Userpilot

Userpilot is a digital adoption platform that helps SaaS companies enhance user onboarding, drive engagement, and collect feedback. It offers a suite of tools for user interaction, product analytics, and feedback collection — all aimed at helping product managers create a more engaging user experience.

Userpilot's key features:

• Product tours and onboarding checklists for user activation
• Tooltips, banners, and a Resource Center for self-service support
• No-code event tracking and funnel analysis for user flows
• NPS, CES, and CSAT surveys with real-time triggers and advanced logic

Drawbacks of Userpilot:

• Steep learning curve
• Limited native integrations
• Customizing and analyzing dashboards can be more complicated than expected

How much does Userpilot cost?

Userpilot’s pricing starts at $249/month for up to 2,000 monthly active users, including in-app engagement tools and basic analytics. The Growth plan is $799/month, which unlocks advanced analytics, retroactive event tracking, and session replays. Enterprise plans are available with custom pricing and access to premium features, but you’ll need to contact their sales team for details.

Userpilot reviews:

• G2 - 4.6/5
• Capterra - 4.6/5

Conclusion

Userpilot is a powerful tool for SaaS companies looking to improve user onboarding and engagement. It offers a robust set of features, but its higher price and complexity may be a barrier for smaller teams or those with simpler needs.

Check out the best Userpilot alternatives →

6. ProductPlan

ProductPlan is a rare beast. It positions itself as a product management tool, but in reality, it's a really fancy product roadmap tool with a few add-ons. If you need only roadmaps and no user onboarding software, widgets for mobile and web apps, etc., it can fit the bill. Speaking of which, it's also pretty expensive.

ProductPlan's key features:

• Roadmaps
• Prioritization frameworks
• Feedback form (only on enterprise)
• Single Sign-On

Advantages of ProductPlan:

• Customizable roadmap views & filters
• Lots of enterprise-grade integrations

Drawbacks of ProductPlan:

• Very expensive
• No changelog
• No feedback boards, no upvoting
• Complex user interface with a steep learning curve
• No commenting for engaging with users
• No embeddable widgets

How much does ProductPlan cost?

ProductPlan offers three plans that each offer only yearly billing:

• Basic ($20/editor/month) - unlimited roadmaps, prioritization board, customizable views & filters, some limited 1-way integrations
• Professional ($79/editor/month) - portfolio views, SSO, API, more advanced 2-way integrations
• Enterprise (contact sales) - Idea collection & validation, security reports, dedicated success rep

Note that the 'editor/month' pricing, makes it quite expensive. For example, 5 editors on the Professional plan, will set you back $395/month.

Read the full in-depth analysis of ProductPlan's pricing →

ProductPlan reviews:

• G2 - 4.4/5
• Capterra - 4.5/5
• GetApp - 4.4/5

Conclusion

ProductPlan is an enterprise alternative to Pendo. It has advanced roadmaps and prioritization features, making it perfect for task management. However, with no feedback boards and upvoting, it's not intutive for collecting new ideas and only has a very basic form to do so.

Check out more affordable alternatives to ProductPlan →

7. Rapidr

Rapidr is another good Pendo alternative for feedback with a pretty intuitive design. It's aimed at any company that wants to collect, centralize, analyze and communicate on customer feedback. With product roadmaps, a nice selection of integrations and a few tools to close the feedback loop, it's a solid choice for those who want a tool for feedback management.

Rapidr's key features:

• Feedback boards, roadmap, changelog
• Custom domain
• Email notifications
• User segmentation
• Single Sign-On

Advantages of Rapidr:

• Pretty modern design compared to some other alternatives
• Enterprise integrations like Hubspot & Salesforce
• SAML 2.0 for enterprise

Drawbacks of Rapidr:

• Expensive
• No changelog widget or popups
• No built-in prioritization frameworks & matrices
• No bulk editing, deleting, or merging
• Very few customizations - can only change the theme color

How much does Rapidr cost?

Rapidr offers three pricing tiers:

• Startup ($49/mo) - 5 team members, roadmap, changelog, custom domain, widgets, and basic integrations like Slack
• Business ($199/mo) - 50 team members, user segmentation, SSO, and advanced integrations like
• Enterprise (custom) - unlimited admins, white labeling, and priority support

While the first plan is comparable with most other feedback tools on the market, the other plans are quite expensive and more suitable for enterprise companies.

Rapidr reviews:

• G2 - 4.8/5

Conclusion

Rapidr is a fresh feedback tool for larger teams. It's a robust alternative to Pendo, but lacks some important features like prioritization frameworks and in-product widgets for notifications.

Check out the best Rapidr alternatives →

8. Frill

Frill is a straightforward Pendo alternative with simple feedback boards and a widget. It doesn't have advanced features such as user onboarding checklists and tools for web and mobile apps but it covers the basics for feedback management.

It's geared towards smaller teams that want to collect and organize customer feedback without paying the high costs of tools like Pendo.

Frill's key features:

• Feedback boards, roadmaps, changelogs
• Feedback collecting widget & changelog popups
• Custom domain

Advantages of Frill:

• Minimalistic & straightforward UI
• Translations into any language

Drawbacks of Frill:

• Poor dashboard view for managing & moderating feedback
• No user segmentation
• No sorting feedback by customer revenue
• No changelog emails
• No duplicate post-detection system
• No built-in prioritization frameworks

How much does Frill cost?

Frill offers 4 plans to choose between. You can try out each one with a 14-day free trial.

• Startup ($25/month) - 50 active ideas at a time
• Business ($49/month) - removes the feedback limit
• Growth ($149/month) - unlimited feedback, white labeling, privacy features
• Enterprise (starting at $349/month) - SOC2 and a dedicated support manager

Frill reviews:

• G2 - 4.8/5
• Capterra - 4.6/5
• GetApp - 4.6/5

Conclusion

If you're looking for a simple alternative to Pendo, Frill is a nice option. It offers a changelog, widgets, and a custom domain. The first plan costs $25/mo and is suited for smaller teams that don't get more than 50 ideas in a month.

Check out the best Frill alternatives →

9. featureOS

featureOS or Hellonext as it was once called - is another good alternative to Pendo. It doesn't have Pendo's analytics or in app experiences for product adoption, but it does have the bare-bone features for feedback management. With reasonable pricing and a decent set of features, it can be a good choice for smaller teams and startups.

featureOS key features:

• Changelog
• Widget for feedback collecting
• Duplicate post-detection
• A knowledge base feature
• Replies and @ mentioning

Advantages of featureOS:

• Modern design
• Lots of customizations
• Feature-rich

Drawbacks of featureOS:

• No changelog popups
• Can't sort feedback by monetary value
• No user segmentation
• No built-in prioritization frameworks
• Supports only English

How much does featureOS cost?

FeatureOS offers three pricing tiers:

• Runway ($29/month) - two boards, 1 admin, 1 integration
• Take Flight ($79/month) - 10 boards, 3 admins, 3 integrations
• Fly High ($149/month) - unlimited boards, 10 admins, SSO, API

Note: They have offered free plans many times in the past. They tend to change their pricing rather often. Last time, they closed the free plan overnight.

Conclusion

featureOS is a great Pendo alternative. It has many features, including a changelog, a knowledge base, and widgets. However, it's missing some important ones, like sorting feedback by revenue and prioritization frameworks.

Check out the best alternatives to featureOS →

10. Trello

Trello is an exceptional project management tool based on a Kanban board principle. With a little bit of customization, it can be turned into a solid product management tool with custom fields and a large number of internal and external users.

However, don't expect anything on Pendo's level because it's essentially a tool for managing tasks and people.

Trello's key features:

• Kanban boards (Roadmaps)
• Timeline
• Calendar

Advantages of Trello:

• Robust Jira integration
• Many templates
• Good for task management (not feedback management)

Drawbacks of Trello:

• No feedback collection
• Poor for prioritizing & managing feature ideas
• No changelogs or emails to keep users in the loop about their requests

How much does Trello cost?

Trello has four plans to pick between:

• Free - unlimited cards, ten boards, 10MB files with unlimited storage
• Standard ($6/user/mo) - unlimited boards, custom fields, advanced checklists, and up to 250MB files with unlimited storage
• Premium ($12.5/user/mo) - unlocks all the views, calendar, timeline, table, etc.
• Enterprise ($17.5/user/mo) - unlimited workspaces,

Note: The total cost of Trello depends on how many users you have in your team. For example, five users on their Premium plan will cost $62.5 a month.

Other than that, just keep in mind that most of their key features are on the Premium plan.

Trello reviews:

• G2 - 4.4/5 (see complaints)
• Capterra - 4.5/5
• GetApp - 4.5/5

Conclusion

Trello is a nice Pendo alternative for issue-tracking. You can collect feedback with it, but it's very basic and not enough for many. Most of their key features are on the Premium plan.*

Check out the best Trello alternatives →

11. Productboard

Productboard is a decent alternative to Pendo if you're more focused on feedback management than its product analytics capabilities. It helps you collect, centralize, analyze and manage customer feedback, create roadmaps and communicate with customers.

It's one of the cheaper Pendo alternatives on the face of it. However, if you take a look at how many features and users you may need, it can end up pretty pricey.

Productboard's key features:

• Different task management views and features
• Prioritization frameworks
• Many translations

Advantages of Productboard:

• Lots of integrations to consolidate feedback
• Roadmaps are very customizable
• Meets ISO 27001:2013 and SOC2 standards for security

Drawbacks of Productboard:

• No changelog
• It doesn't let users see, upvote, or comment on their peers' ideas - only shows what admins have posted
• Complex user interface with a steep learning curve
• No commenting for engaging with users
• No embeddable widgets

How much does Productboard cost?

Productboard offers four plans to choose from:

• Starter - free
• Essentials - $19 per maker/month
• Pro - $59 per maker/month
• Enterprise - comes with a custom quote

Note: The total cost of Productboard depends on how many 'Makers' you have in your team. For example, five users on their Pro plan will cost $400 a month.

Productboard reviews:

• G2 - 4.3/5 (see complaints)
• Capterra - 4.6/5
• GetApp - 4.7/5

Conclusion

Productboard is an enterprise customer feedback suite focusing on issue tracking and roadmaps. You can do a lot, but figuring out how to use it is a project on its own.‌ It allows users to only see and upvote admins' posts, making it unideal for feedback collection.

Check out these affordable Productboard alternatives →

12. Aha! Ideas

Aha! is an all-in-one product management suite for companies of all sizes, but it's primarily built for larger businesses and enterprises.

It offers tools for developing product roadmaps, collecting customer feedback, and managing feature requests. Their unique modular design lets you select only the specific features that best fit your team's needs. However, it can also get really confusing quickly.

Aha!'s key features:

• Feedback boards
• Private and public roadmaps
• A user-story mapping tool
• A design mock-up tool
• More integrations

Advantages of Aha!:

• Lots of prioritization & management features
• Very good for large enterprises
• Many enterprise integrations like Salesforce & Hubspot
• Modular design lets companies pick and pay for the exact functions they need from Aha!

Drawbacks of Aha!:

• Very expensive
• No changelog for closing the feedback loop
• Can't segment and prioritize your feedback data by customer attributes
• Not intuitive, especially for beginners
• Steep learning curve & confusing
• Aged UI/UX

How much does Aha! cost?

Aha! pricing is split into separate "modules". To gather customer ideas, prioritize them, and make roadmaps, you'll need two modules. These are "Roadmaps" and "Ideas", costing $59 and $39 per user per month. So, all together, it's $98 per user each month at the minimum.

Aha! reviews:

• G2 - 4.3/5 (see complaints)
• GetApp - 4.7/5

Conclusion

Aha is an all-in-one product management suite, that's perfect for large companies that want to handpick what they get. It's a big tool with a complex UI, which can make it complicated to operate.

Check out the top affordable Aha! alternatives →

What is Pendo?

Pendo is a product analytics tool that helps companies build better products. It helps teams measure feature adoption, view session replays, and gather user feedback.

Compared to other tools on the market, their feedback collection is very primitive. There is no public feedback board for users to share ideas on and upvote existing ones.

✨ Looking for a more affordable product feedback tool? Check out Featurebase →

How much does Pendo cost?

Pendo has several paid plans, and none of them have publicly available pricing.

After some digging, we found quotes ranging from $7,000 to $35,000 for the Base plan, with the higher plans going up to $100k per year.

You can get a free plan and sign up for the basic features for up to 500 users. For all the plans mentioned above, you must contact sales for more information.

Key features of Pendo:

Pendo offers essential feedback collection and management along with their product-analytics tools. These include:

• Feedback collection - let users submit ideas and have them in a central place
• Session recording - capture & replay user sessions
• User Segmentation - Create user segments to view feedback from specific groups
• Roadmaps - create roadmaps to show what you're working on
• In-app guides - show tips and walkthroughs to users to boost retention

Conclusion

The bottom line is that Pendo is a decent product-analytics tool, but a weak feedback tool. Their widgets have limited customizability, and the lack of a public feedback board makes discussing feature requests with users impossible.

Featurebase is one of the best Pendo alternatives for feedback. It has all the matching features and much more for an even lower price. Besides feedback boards, it offers changelogs, roadmaps, surveys, and a Help Center - all with a beautiful design.

It comes with a Free Plan that allows unlimited posts. You can automatically migrate over from Pendo in minutes, so there's no downside to trying it. 👇

✨ Start collecting & managing feedback with Featurebase for free →