Blog ComparisonsTop 7 Fider Alternatives for Product Feedback in 2024

Top 7 Fider Alternatives for Product Feedback in 2024

Want a feature-rich alternative to Fider that has roadmaps & changelogs? In this post, I've listed all of Fider's top competitors that offer a lot more features and at even lower prices. I analyzed their pros, cons, and pricing, so you don't have to. Let's dive in!

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Illustration for the list with the top alternatives to Fider.io.

Looking for a Fider alternative with changelogs, roadmaps, and in-app widgets? You're in the right place!

I get it. You want something slick, powerful, and quickly gets the job done, but Fider doesn't offer the necessary features.

No worries. I gathered all of the best modern Fider alternatives in one place and analyzed their pros, cons, and pricing, so you don't have to.

Let's find you the feedback tool of your dreams! ๐Ÿ‘‡


The Best Fider.io Alternatives in 2024:

  1. Featurebase - All-in-one feedback tool, best value for money
  2. Canny - For super small or enterprise companies, no in-between
  3. Nolt - Great for small teams, limited features
  4. Olvy - Good for collecting feedback from around the web, no public boards
  5. Frill - Simple design and lightweight widgets
  6. Rapidr - Feedback collection, good price for very large teams
  7. Pendo - Complete customer experience software for enterprises

But before you run off to choose an alternative, let's go over Fider's drawbacks. This will help you know what to avoid when picking a competitor. ๐Ÿ”Ž


Why even switch from Fider?

Fider is a simple open-source feedback tool for small teams, but it comes with its downsides. We have listed everything you need to know below, so you can make an informed decision with the alternative.

  • Can't close the feedback loop
    Fider is a simple tool that only comes with feedback boards. There's no changelog to get new features in front of your users. Fider also doesn't offer a roadmap to communicate feature progress publicly or manage feedback internally. And finally, Fider doesn't send users emails about the status of their requests or any update emails overall to keep them in the loop.
  • No in-product widgets
    There's no way to collect feedback straight from inside your app. The only way for users to leave feedback is by visiting your board, which creates friction. Most competitors that have a changelog also offer in-app popups to communicate new feature releases to users. Unfortunately, it's not possible with Fider.
  • Poor feedback management & prioritization
    Fider lacks many prioritization and management features. You can't sync user data to posts to segment customers into groups or sort feedback by monetary value. There's also no bulk-editing feature, and post-merging isn't very intuitive either. To top it off, you can only filter feedback by status and tags, whereas other tools include options like ETA, created date, assignee, and much more.

The 7 Best Fider Alternatives for Collecting Feedback

Now that we know what to avoid in a good alternative to Fider, let's get to the good part - the alternatives!

I handpicked each tool in this list by looking at their features and ease of use. I compared their advantages, drawbacks, and costs to Fider so you can pick the best one. Let's jump in!๐Ÿ‘‡

1. Featurebase

Featurebase's product illustration.
Featurebase's feedback board

Featurebase is the best Fider alternative. It has a neat interface and many rich features, including roadmaps and a changelog, to get the most out of your feedback.

It comes with affordable pricing and a Free plan allowing unlimited feedback. You can set it up in minutes and always get quick help through live chat. โšก๏ธ

Featurebase's key features:

  • Feedback boards, changelog, and a roadmap
  • In-app widgets (see live demo)
  • Sort feedback by monetary value 
  • Prioritization frameworks
  • Automated notification emails
  • Custom domain
  • User segmentation
  • Single Sign-On
  • API
  • Over 6 + languages, including Spanish, German, French, etc.

Advantages of Featurebase:

  • Intuitive interface - a neat and easy-to-use design for you and your users with gamified features like leaderboards to incentivize feedback
  • AI duplicate post-detection - users & admins will see relevant similar posts before posting to reduce duplicates
  • AI-powered search - always find that idea that you were looking for, even if you don't remember the exact wording
  • Lots of customizations - have your boards look exactly the way you want by changing the colors, theme, text, and much more
  • Replies and @ mentioning - intuitive comment section for lengthy discussions

Drawbacks of Featurebase:

How much does Featurebase cost?

  • Free Plan - unlimited posts, all basic features like a feedback board, roadmap, and changelog to take your product to the next level
  • Growth Plan ($40/month) - 4 managers, all integrations and widgets, custom domain, and seamless user login
  • Premium Plan ($124/month) - 8 managers, API, SSO, and user segmentation

All plans let you collect unlimited feedback, and you can try the paid ones with a 10-day free trial. See pricing here โ†’

Featurebase reviews:

  • Product Hunt - 4.9/5
Conclusion

Featurebase is the best Fider alternative. It has all the matching features and much more for an even lower price. 

Featurebase offers an intuitive interface with feedback boards, a roadmap, a changelog, in-app widgets, and much more.

The onboarding is amazingly quick, with the automated migration from Fider helping you get set up in seconds.

Learn more here โ†’

2. Canny.io

Canny's product illustration.
Canny's feedback board

Canny.io is a popular feedback tool that targets enterprises. It offers all the same features as Fider and much more. However, their paid plans cost a lot, and the free plan has a strict limit on monthly posts.

Canny's key features:

  • Feedback boards, roadmaps, changelog
  • Prioritization frameworks
  • Feedback widget
  • Automated email notifications
  • Duplicate post-detection
  • Custom domain

Advantages of Canny:

  • SOC2 compliance for enterprises
  • Modern & intuitive design

Drawbacks of Canny:

  • Very expensive pricing 
  • No changelog popups
  • No bulk editing
  • No prioritization matrices
  • No follow-up questions like "How important is this for you?" for extra insights
  • Customers complain about not being listened to
  • Supports only English

How much does Canny cost?

  • Free plan - limits active posts to only 100 a month. For very small companies only
  • $99/month (Starter Plan) - custom domain, roadmap, 2 integrations. Very limited in features, equal to competitors' free plans
  • $399/month (Growth) - for 5 admins, user segmentation, private boards, and more
  • Business (talk to sales) - unlimited boards, pay by invoice, SOC2, etc.

Canny Pricing 2024: Is It Worth It โ†’

Canny reviews:

  • G2 - 4.5/5 (complaints)
  • Capterra - 4.8/5
  • GetApp - 4.7/5
Conclusion

Canny is a reasonable Fider alternative for enterprises. They are SOC2 certified, support paying by invoice & have advanced moderation features. 

They offer a free plan that limits you to 100 posts. Furthermore, the most useful features are on the $399/mo plan, so it can get even quite expensive.

Check out these affordable Canny alternatives โ†’

3. Nolt.io

Nolt product illustration.
Nolt's feedback board.

Nolt is a lightweight alternative to Fider that's best suited for small teams looking to collect feedback using simple features. However, it doesn't have changelogs and can get quite pricey for what it offers.

Nolt's key features:

  • Feedback boards
  • A roadmap
  • Feedback collection widget
  • Anonymous posting, commenting, and voting
  • Password-protected boards

Advantages of Nolt:

  • Simplicity (at the cost of many features)
  • SAML 2.0 for enterprise
  • Has over 10+ different translations

Drawbacks of Nolt:

  • No admin dashboard
  • No changelog for closing the feedback loop with users
  • No duplicate post-detection system
  • Only one widget
  • No user segmentation
  • No sorting feedback by customer revenue
  • Doesn't scale well with many ideas (no bulk editing or filtering, etc.)
  • No built-in prioritization frameworks for product managers

How much does Nolt cost?

  • Essential ($29/month) - 1 board, roadmap, SSO
  • Pro ($69/month) - 5 boards, API, and task management integrations
  • Enterprise (talk to sales) - unlimited boards

The Essential Plan is great if you need SSO upfront, but otherwise, you'll find a better deal from other tools in this list.

Nolt reviews:

  • G2 - 5/5
  • Capterra - 4.9/5
  • GetApp - 4.9/5
Conclusion

Nolt is a great Fider alternative for smaller teams looking for simplicity and voting boards. However, it lacks many crucial features like changelogs, user segmentation, and a dashboard.

Their pricing isn't expensive, but most alternatives offer much more for the same cost.

Check out the best Nolt alternatives โ†’

4. Olvy

Olvy's feedback widgets for gathering feedback.
Olvy's feedback widgets.

Olvy is an AI user feedback tool for startups. It helps teams collect and manage user feedback to make better product decisions. They have lots of integrations and in-app widgets to centralize all of your feedback.

Olvy's key features:

  • In-app widgets for feedback collection
  • Changelog & new releases popup
  • Sort feedback by revenue
  • Dashboard for managing feedback in one place

Advantages of Olvy:

  • Uses AI to automatically detect valuable feedback
  • Many integrations for collecting feedback

Drawbacks of Olvy:

  • No feedback boards
  • Users can't see, comment, or upvote peers' posts
  • No two-way communication with users to clarify their ideas
  • Quite expensive

How much does Olvy cost?

Olvy offers 4 pricing tiers that are quite tricky:

  • Free ($0/mo) - 1 admin, 1,000 unique visitors per month, 100 tracked users, up to 100 feedback, changelog, no feedback analysis
  • Essential ($60/mo) - 3 admins, unlimited visitors per month, 5,000 tracked users, up to 5000 feedback, 3 integrations, 2 widgets, feedback analysis
  • Business ($300/mo) - 5 admins; unlimited visitors per month, tracked users, feedback, integrations, widgets
  • Enterprise (talk to sales) - SAML Single Sign-On, custom contract & invoicing, custom integrations

Note: A unique visitor is anyone who views your releases page or visits any page your Olvy widgets are added to.

Note 2: A tracked user is anyone who has interacted with your widgets or Changelog, i.e. submitted feedback.

Olvy reviews:

  • G2 - 5/5
  • Capterra - 4.9/5
  • GetApp - 4.9/5
Conclusion

Olvy is a nice Fider alternative if your focus is on collecting feedback from a lot of different places.

However it doesn't have public boards for users to see and comment each other's ideas. Moreover, there's no 2-way communication between you and your customers, which can be useful for clearifying feature ideas and so on.

Check out the best Olvy alternatives here โ†’

5. Frill

Frill product illustration.
Frill's feedback board

Frill is a straightforward Fider alternative with simple feedback boards and a widget. They have a pretty user interface but could improve their feedback management side.

The pricing and dashboard make it a more suitable option for smaller teams that don't get much feedback.

Frill's key features:

  • Feedback boards, roadmaps, changelogs
  • Feedback collecting widget & changelog popups
  • Changelog notification emails
  • Custom domain

Advantages of Frill:

  • Minimalistic & straightforward UI
  • Translations into any language

Drawbacks of Frill:

  • Poor dashboard view for managing & moderating feedback
  • No user segmentation
  • No sorting feedback by customer revenue
  • No changelog emails
  • No duplicate post-detection system
  • No built-in prioritization frameworks

How much does Frill cost?

Frill offers 4 plans to choose between. You can try out each one with a 14-day free trial.

  • Startup ($25/month) - 50 active ideas at a time
  • Business ($49/month) - removes the feedback limit
  • Growth ($149/month) - unlimited feedback, white labeling, privacy features
  • Enterprise (starting at $349/month) - SOC2 and a dedicated support manager

Frill reviews:

  • G2 - 4.8/5
  • Capterra - 4.6/5
  • GetApp - 4.6/5
Conclusion

If you're looking for a simple alternative to Fider, Frill is a nice option. It offers a changelog, widgets, and a custom domain.

The first plan costs $25/mo and is suited for smaller teams that don't get more than 50 ideas in a month. The next plans are still quite affordable, but a bit pricey compared to others.

Check out the best Frill alternatives โ†’

6. Rapidr

Rapidr's product illustration.
Rapidr's feedback board

Rapidr is another good Fider alternative with a pretty intuitive design. It's aimed at larger companies, helping them collect and manage user feedback to make better product decisions. The pricing only makes sense for very large teams, so keep in mind if you're a smaller startup.

Rapidr's key features:

  • Feedback boards, roadmap, changelog
  • Custom domain
  • Email notifications
  • User segmentation
  • Single Sign-On

Advantages of Rapidr:

  • Pretty modern design compared to some other alternatives
  • Enterprise integrations like Hubspot & Salesforce
  • SAML 2.0 for enterprise

Drawbacks of Rapidr:

  • Expensive
  • No changelog widget or popups
  • No built-in prioritization frameworks & matrices
  • No bulk editing, deleting, or merging
  • Very few customizations - can only change the theme color

How much does Rapidr cost?

Rapidr offers 3 pricing tiers:

  • Startup ($49/mo) - 5 admins, roadmap, changelog, custom domain, widgets, and basic integrations like Slack
  • Business ($199/mo) - 50 admins, user segmentation, SSO, and advanced integrations like
  • Enterprise (custom) - unlimited admins, white labeling, and priority support

While the first plan is comparable with most other feedback tools on the market, the other plans are quite expensive and more suitable for enterprises.

Rapidr reviews:

  • G2 - 4.8/5
Conclusion

Rapidr is a fresh feedback tool for larger teams. It's a robust alternative to Fider, but lacks some important features like prioritization frameworks and in-product widgets for notifications.

If you're a smaller startup, you'll find a better deal elsewhere in terms of pricing.

Check out the best Rapidr alternatives โ†’

7. Pendo

Pendo product illustration.
Pendo's feedback board.

Pendo is enterprise-focused software offering a full suite of tools to improve user experience. Besides feedback boards and roadmaps, it helps manage user onboarding and includes product analytics tools.

Pendo's key features:

  • User onboarding
  • NPS surveys
  • Product analytics, like tracking in-app customer usage
  • Product roadmaps
  • Prioritization frameworks
  • Session replays

Advantages of Pendo:

  • Users can prioritize what posts are more important for them than others
  • Great for onboarding new users and understanding the customer journey
  • Has lots of translations

Drawbacks of Pendo:

  • Very expensive, even more enterprise-focused
  • Steep learning curve and confusing to use
  • Limited customizations (No dark mode, custom CSS, etc.)
  • Aged UI/UX
  • Limited user segmentations

How much does Pendo cost?

Pendo has a free plan with limited features, such as NPS surveys, a roadmap, and a maximum of 500 monthly users. 

The only paid plan displayed with the pricing upfront is the Starter plan, which costs $7000 per year and has only yearly billing available. It includes the same features but allows for 2000 users.

They haven't listed the pricing for the Growth and Portfolio plans. However, users have claimed to be paying from $12,000/year to around $50,000/year.

Pendo reviews:

Conclusion

Pendo is an all-inclusive tool designed to help large organizations create the best software experience. Pendo is a great Fider alternative if you're looking for everything you need for customer retention in one place and have lots of money to spare.โ€Œโ€Œโ€Œโ€Œ

Otherwise, their prices are unjustifiably high, and we'd recommend these, more affordable alternatives to Pendo โ†’

What is Fider?

Fider product illustration.
Fider's feedback board.

Fider is a simple open-source user feedback tool that has the option to be self-hosted. It's a straightforward idea voting and collecting tool but lacks some crucial core features, such as a changelog and a roadmap for closing the feedback loop.

How much does Fider cost?

Screenshot of Fider's pricing.
Fider's pricing.

Fider has a flat price of $49/month for all features on their Fider Cloud plan. 

As for self-hosting, it's a bit more difficult to estimate costs:

First, you'll have to find a place to host it in and estimate how much traffic you'll get. Also, keep in mind the hidden costs of setting Fider up, as well as updating, securing, and managing it regularly.

Key features of Fider:

Fider offers many core features that most feedback tools do. This includes:

  • Feedback boards - let users submit ideas and upvote others' posts
  • Integrations - connect Fider with other tools like Slack & Discord
  • Single Sign-On - automatically sign in users with your existing data
  • Multiple languages - have your Fider boards in over 10 different languages
  • Open Source - Fider is entirely Open Source giving you more control

Conclusion

The bottom line is that Fider is an alright feedback tool for those strictly looking for an open-source solution, but it lacks many crucial features. You can't close the loop with your users, collect feedback with in-app widgets, and much more.

Fortunately, there are plenty of powerful alternatives with user-friendly interfaces and lots of features to make managing feedback enjoyable.

Featurebase is one of the best Fider alternatives. It has all the matching features and much more for an even lower price. Besides feedback boards, it offers changelogs, roadmaps, in-app widgets, and automated emails - all with a beautiful and intuitive design.

Featurebase comes with a Free Plan that allows unlimited posts. You can automatically migrate over from Fider in seconds, so there's no downside to trying it. ๐Ÿ‘‡