Top 14 Feature Request Tools for 2025

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Are you drowning under feedback or simply want to give your users a great experience when submitting feedback?

A great feature request tool helps you collect and track feature requests, and much more...

In this blog post, we'll give you a detailed overview of the 14 best feature request software tools for 2025 to help you manage and collect feedback with ease.

TL;DR - The Best Feature Request Tools in 2025:

• ✨ Featurebase - Best modern option for feature requests and customer feedback collection
• Nolt - Very simple for feature request collection, but limited management features
• Canny - Great for larger enterprises who can afford more expensive software
• Frill - Simple design and lightweight widgets
• featureOS - Good for collecting feedback, poor for prioritizing it
• Bettermode - Customizable all-in-one community engagement platform
• UserVoice - All-in-one feedback suite for enterprises 
• UserSnap - Very customizable widgets, best for enterprise use
• Sleekplan - Most affordable pricing, limited features
• Circle.so - For community, event, and course management
• Upvoty - Aged user interface but affordable
• FeedBear - Cheap feedback tool with limited features
• Rapidr - Feedback collection, good price for very large teams
• UserBack - For large teams with many products

Why do you need a feature request tool?

As your company grows, keeping up with feature requests becomes a nightmare - this form of customer feedback can be all over the place.

When it becomes hard to keep track of it, customers are often left with no follow-up and feel like no one cares about their ideas - leading to churn and an overall bad experience.

Even more importantly, it's almost impossible for you to properly prioritize what to build. When you don't know the data behind how many customers want certain features, and how important it is to them, prioritizing becomes a nightmare.

This often leads to guessing your priorities based on random intuition and simply following a customer with the loudest voice - causing wasted development time, missed opportunities, and in the worst scenario, your company failing.

What to look for in a feature request tool?

There are several things to keep in mind when choosing a tool to manage and collect your feature requests.

Here's what to keep in mind:

1. An intuitive interface: A feature request software should be intuitive, so that anyone can submit feature requests in just a few clicks.
2. Widgets & seamless integration: To make it effortless for users to leave feedback, it's important to look for tools that support widgets. You'd like to collect in-app feedback so users never have to leave your product page.
3. Duplicate detection: As you collect more feedback, duplicate post-detection becomes increasingly important, so you don't have to waste time dealing with repeating requests.
4. User data sync & segmentation: Not all customer feedback is equal. That's why it's important to look for the ability to sync your user data with the feedback. This allows you to get an overview of who requested something and sort feedback by customer revenue potential, etc.
5. Tools to manage feedback at scale: Many tools offer limited dashboards that don't enable you to stay on top of your user feedback when you're getting tens of daily requests. Look for bulk action and post-merging features to help with this. Ideally, all of this should happen in a feature request board.
6. User notifications: Closing the customer feedback loop is probably the most important aspect when managing feature requests. Look for tools that send email notifications to users about the progress of their requested features. It's a bonus if they also offer a changelog.
7. Integrations: A great feature request tool should plug into your workflow and connect with all the tools you already use. This can be Jira for task management, Intercom for pushing requests straight into your voting boards, or Slack for syncing release notes into the announcement channel.

After all the features, it's also important to consider the price of the feature request app.

It's a competitive market, with many offering the same features, but are very differently priced, so it's easy to overpay for something that actually offers a worse experience.

In our guide, we've chosen the tools that provide the best price per performance, so you don't have to waste hours searching and comparing the tools yourself.

Top 14 Feature Request Tools in 2025

Now that you have a quick overview of what to look for, you can better evaluate your options when choosing the right tool. We've combined a hand-picked list of the 14 best feature request tools for different types of companies.

1. Featurebase ✨

Featurebase (👋 that's us) is a modern feature request tool that helps SaaS companies collect user feedback, reduce support loads, and announce product changes. It’s loved by thousands of product, marketing, and support teams from companies like Lovable, Polymarket, and OpenSea.

Instead of having 4+ different tools, Featurebase offers everything in one place to help you build products your users love:

• Feedback collection & roadmaps: Create a community where users can request, vote, and comment on features or ideas, fostering user engagement and collaboration. Create roadmaps and prioritize ideas by customers' revenue to build the most impactful features first.
• Changelog announcements: Announce product updates and increase feature adoption with neat in-app popups, notification emails, and a dedicated updates page.
• Help Center: Provide self-serve support with a beautiful knowledge base & bring help articles inside your product with a lightweight widget.
• Surveys (NPS, CSAT, etc.): Create targeted in-app surveys to ask users anything and measure customer satisfaction.

Plus, it integrates with your favorite tools already in your workflow, such as Linear, Slack, Intercom, Jira, and many more.

It comes with a Free plan and affordable pricing. You can try the paid plans without a credit card, so there's no downside to giving it a go.

✨ Start collecting & managing feedback with Featurebase for free →

2. Nolt.io

Nolt is a lightweight feature request tool that's best suited for small teams looking to track feedback using simple features. However, it doesn't have changelogs and can get quite pricey for what it offers.

Nolt's key features:

• Feedback form
• A roadmap
• Feedback collection widget to manage and track feature requests
• Anonymous posting, commenting, and voting
• Password-protected boards

Drawbacks of Nolt:

• No admin dashboard
• No changelog for closing the feedback loop with users
• No duplicate post-detection system
• Only one widget
• No user segmentation
• No sorting feedback by customer revenue
• Doesn't scale well with many ideas (no bulk editing or filtering, etc.)
• No built-in prioritization frameworks for product managers

How much does Nolt cost?

• Essential ($29/month) - 1 board, roadmap, SSO
• Pro ($69/month) - 5 boards, API, and task management integrations
• Enterprise (talk to sales) - unlimited boards

The Essential Plan is great if you need SSO upfront, but otherwise, you'll find a better deal from other feature request software in this list.

3. Canny.io

Canny.io is a popular feature request tool that targets enterprises. It has a simple design and is rich with many features. However, their paid plans cost a lot, and the free plan has a strict limit on monthly posts.

Key features:

• Feedback boards, roadmaps, changelog
• Prioritization frameworks to determine the most valuable user feedback
• Feedback widget
• Automated email notifications
• Duplicate post-detection
• Custom domain

Drawbacks of Canny:

• Very expensive pricing compared to other feature request management tools
• No changelog popups
• No bulk editing
• No prioritization matrices
• No follow-up questions like "How important is this for you?" for extra insights
• Customers complain about not being listened to
• Supports only English

How much does Canny cost?

• Free plan - limits active posts to only 100 a month. For very small companies only
• $99/month (Starter Plan) - custom domain, roadmap, 2 integrations. Very limited in features, equal to competitors' free plans
• $399/month (Growth) - for 5 admins, user segmentation, private boards, and more
• Business (talk to sales) - unlimited boards, pay by invoice, SOC2, etc.

4. Frill

Frill is a straightforward feature request tool with simple feedback boards and a widget. They have a pretty user interface but could improve their feedback management side.

The pricing and dashboard make it a more suitable option for smaller teams that don't get much feedback.

Frill's key features:

• Feedback boards, roadmaps, changelogs
• Feedback collecting widget & changelog popups
• Changelog notification emails
• Custom domain

Drawbacks of Frill:

• Poor dashboard view for managing & moderating feedback
• No user segmentation
• No sorting feedback by customer revenue
• No changelog emails
• No duplicate post-detection system
• No built-in prioritization frameworks

How much does Frill cost?

Frill offers four plans to choose between. You can try out each one with a 14-day free trial.

• Startup ($25/month) - 50 active ideas at a time
• Business ($49/month) - removes the feedback limit
• Growth ($149/month) - unlimited feedback, white labeling, privacy features
• Enterprise (starting at $349/month) - SOC2 and a dedicated support manager

5. featureOS

FeatureOS - once Hellonext - is another good choice if you're looking for an all-in-one tool for managing feature requests. As the name suggests, it's packed with many useful features. If you want detailed control over every aspect of the feedback board, featureOS is a good choice.

Key features:

• Changelog
• Widget for feedback collecting
• Duplicate post-detection
• A knowledge base feature
• Replies and @ mentioning

Drawbacks of featureOS:

• No changelog popups
• Can't sort feedback by monetary value
• No user segmentation
• No built-in prioritization frameworks
• Supports only English

How much does featureOS cost?

FeatureOS offers three pricing tiers:

• Starter ($60/month) - 5 boards, 5 seats, 3 integrations
• Growth ($120/month) - 10 boards, 10 seats, 5 integrations
• Business ($250/month) - unlimited boards, 15 seats, unlimited integrations, SSO, API

You can try each out with a 14-day trial.

6. Bettermode

Bettermode comes with a community feed, feedback board, help center & event handling. It's highly configurable and has integrations with popular tools like Jira or Intercom. It lacks a good dashboard with filtering & prioritizing, making it not the best for feedback management. There is also no duplicate feedback detection, so you will have to handle that yourself.

Bettermode's key features:

• Community discussions - have a place for your community to chat & discuss things
• Ideation - a place for feature request tracking and collection
• Help Center - build a knowledge base for your users to teach them about your product
• Events - organize events & webinars with your users

Drawbacks of Bettermode:

• Poor feedback management - no dashboard for handling large volumes of feedback
• Too complex - if you're only looking to manage feedback, there are better options
• High pricing - the cheapest plan starts at $599/mo

How much does Bettermode cost?

Bettermode has a pretty simple pricing structure:

• Starter (Free) - Bettermode domain and badge, 100 members, 20 spaces
• Pro ($49 per month) - unlimited users, custom domain, priority support, advanced analytics features
• Enterprise (talk to sales) - Uptime SLA, Master service agreement, SAML authentication

7. UserVoice

UserVoice is an enterprise-grade tool for collecting and prioritizing feature requests. It's a complex, all-in-one solution that requires time to master and is meant for larger teams that need custom workflows. It's one of the most expensive solutions, with plans starting at $699/month.

Key features:

• Idea management
• User analytics
• Roadmap prioritization

Drawbacks of UserVoice:

• Expensive, starting at $699/month
• No changelog
• No changelog widgets or announcement popups
• Outdated user interface
• Feature bloated, too complex for regular usage
• A steep learning curve that can slow down agile startups

How much does UserVoice cost?

UserVoice is mainly suited for larger Enterprises, as their pricing is extremely expensive.

• Growth ($899 per month) - web and in-app portal widget, up to 1,000 unique end users
• Team ($1,199 per month) - Chrome extension and integrations, up to 3,000 unique end users, internal communication and collaboration tools
• Strategic ($1,349 per month) - supplement feedback with account and revenue data, up to 5,000 unique end users, feedback context
• Enterprise (custom pricing) - advanced security, premium support

8. UserSnap

UserSnap is another enterprise tool for capturing and managing feature requests. However, it has a large learning curve. Some of the core features include bug reporting, video feedback, two-way integrations & customer surveys. It has lots of widgets for all types of feedback. Examples include NPS scores, feature announcements & feature satisfaction surveys.

Key features:

• Feedback boards
• Surveys
• Different widgets (e.g. NPR, feature announcement, feature satisfaction surveys)
• Many integrations like Jira Server, Salesforce, HubSpot
• User segmentation

Drawbacks of UserSnap:

• No roadmaps
• Costs a lot
• The design is a bit outdated, which means widgets don't always look the best
• Very complex and confusing

How much does UserSnap cost?

UserSnap has four tiers of pricing that go up pretty high compared to UserBack.

1. Starter (€39/month) - 5 projects, 10 team members, screen capturing, surveys, 50+ integrations.
2. Growth (€89/month) - 15 projects, 15 team members, error log recording, data export features.
3. Professional (€159/month) - 25 projects, 25 members, app surveys, API access.
4. Premium (€319/month) - Unlimited projects/members, advanced security, full API, and strategy consultation.

9. Sleekplan

Sleekplan is one of the most budget-friendly alternatives to some other feature request tools on this list. Besides feedback boards, roadmaps, and changelogs, it also supports satisfaction surveys. It's a great deal for smaller startups that don't need complex features.

Sleekplan's key features:

• Feedback boards, roadmaps, changelogs
• CSAT and NPS satisfaction surveys
• Anonymous posting, commenting, and voting
• Customizable survey widgets
• Supports 10+ languages

Drawbacks of Sleekplan:

• Outdated UI & UX
• No changelog popups
• No duplicate post-detection system
• No bulk editing
• No follow-up questions
• Few integrations
• Run by a solo founder, so customer support might not be good

How much does Sleekplan cost?

Sleekplan offers 4 plans to choose from. Each allows unlimited feedback and end users.

• Indie (free) - 1 admin, 1 feedback board, and a changelog
• Starter ($15/mo) - 3 admins, changelog, roadmap, customer satisfaction surveys
• Business ($45/mo) - 10 admins, merge posts, white labeling, custom domain, and user segmentation
• Enterprise (custom) - Everything in Starter, plus unlimited admins

Their pricing seems (and is) affordable, but many critical features like post-merging are only on the third plan.

10. Circle

Circle is a community platform tool that supports discussions, events & courses. They've got a great-looking user interface, but it cannot be customized very much. Gathering product feedback in Circle is possible, but managing it could get difficult. The lack of duplicate post detection, a dedicated dashboard & more feedback-oriented features makes it non-ideal for lots of feedback.

Key features:

• Discussions - hold engaging conversations with customers
• Events - host virtual events
• Workflows - Deliver personalized welcome messages, nudges, awards, and subscription renewal reminders

Drawbacks of Circle:

• Not optimized for feedback management or gathering - no widgets, dashboard, advanced filters, etc
• The UI doesn’t allow much customization
• No native emailing - it's not possible to send users emails at will

How much does Circle cost?

• Professional ($89/mo) - courses, live streams, unlimited members, custom branding, custom code snippets, reporting & analytics
• Business ($199/mo) - workflows, API access, email white-labelling, custom profile fields, activity scores
• Enterprise ($360/mo) - custom single sign-on (SSO), 10 admins, 100 moderators, unlimited workflows
• Custom (contact for pricing) - iOS and Android apps, prioritized migration, dedicated launch team and more

11. Upvoty

Upvoty is an affordable Feature request tool for small and medium-sized teams. It comes with feedback boards, roadmaps, and changelogs. While it supports many languages, it unfortunately lacks lots of essential features and has an outdated user interface.

Key features:

• Feedback boards, roadmaps, changelogs
• Feedback widget
• Custom domain
• Private boards
• Anonymous posting, voting, and commenting

Drawbacks of Upvoty:

• Outdated user interface
• No changelog widgets or popups
• No user segmentation
• No sorting feedback by customer revenue
• No follow-up questions like "How important is this for you?" for extra insights
• No built-in prioritization frameworks for product managers
• Customer support is provided by contractors and freelancers, and there have been a lot of complaints about it

How much does Upvoty cost?

• Power ($15 per month) - one project, unlimited boards and users, unlimited team members
• Super ($49 per month) - everything from Power plus custom categories and labels, changelog, Zapier, Intercom and Slack integrations
• Hyper ($99 per month) - 3 projects, custom SSO, custom CSS

12. FeedBear

FeedBear is another very basic Feature request collection tool. It has all the necessary features to get you started but falls short of competitors by missing many advanced functionalities like user segmenting.

Key features:

• Idea boards for feature requests
• User voting on best ideas
• Product roadmap sharing

Drawbacks of FeedBear:

• No admin dashboard to effectively manage feedback
• Very primitive filtering and sorting
• No user segmenting
• Can't sort feedback by customer revenue
• No built-in prioritization frameworks

How much does FeedBear cost?

• Lite ($19 per month) - one team member, one board, unlimited ideas
• Startup ($49 per month) - three team members, unlimited boards, custom domain, all features and integrations
• Business ($99 per month) - 10 team members, SSO, private projects, remove Feedbear branding
• Enterprise ($299 per month) - unlimited team members, priority support, custom integrations, security audit

13. Rapidr

Rapidr is another decent feature request management tool with a pretty intuitive design. It's aimed at larger companies, helping them collect and manage user feedback to make better product decisions. The pricing only makes sense for very large teams, so keep in mind if you're a smaller startup.

Key features:

• Feedback boards, roadmap, changelog
• Custom domain
• Email notifications
• User segmentation
• Single Sign-On

Drawbacks of Rapidr:

• Expensive
• No changelog widget or popups
• No built-in prioritization frameworks & matrices
• No bulk editing, deleting, or merging
• Very few customizations - can only change the theme color

How much does Rapidr cost?

• Startup ($49/mo) - 5 admins, roadmap, changelog, custom domain, widgets, and basic integrations like Slack
• Business ($199/mo) - 50 admins, user segmentation, SSO, and advanced integrations like
• Enterprise (custom) - unlimited admins, white labeling, and priority support

While the first plan is comparable with most other feedback tools on the market, the other plans are quite expensive and more suitable for enterprises.

14. UserBack

Userback is more focused for bug reports than feature requests. In addition to regular text feedback, it also supports session replays and video feedback.

Key features:

• Feedback portal
• Widgets for feedback capturing
• Bug & issue tracking

Drawbacks of Userback:

• Bad duplicate post-detection system
• No changelog for closing the feedback loop
• Lacks customizations (+ no dark mode)
• No follow-up questions like "How important is this for you?" for extra insights
• No built-in prioritization frameworks for product managers

How much does Userback cost?

• Starter ($49 per month) - five team members, unlimited feedback and projects
• Scale ($109 per month) - 15 team members, AI assist, advanced survey triggers, custom branding
• Premium ($219 per month) - custom team members, custom usage limits, premium support, SSO

Conclusion

Finding the right feature request software can seem like a chore because they can seem so similar. While each tool has unique strengths and limitations, choosing one that aligns with your team's size, workflow, and specific requirements is key.

Featurebase is a modern feature request tool that helps you collect all product feedback in one place with the help of integrations, surveys, and a public forum. You can connect your customer data to the feedback and prioritize ideas based on revenue, company size, and more to build what really matters.

It comes with a Free plan, and the onboarding is super simple, so there's no downside to trying it out! 👇

✨ Start collecting & managing feedback with Featurebase for free →

FAQ

What is a feature request tool?

A feature request tool is a software solution that helps you collect, organize, and prioritize suggestions and feedback from customers and team members. These tools are essential for understanding user needs and improving products.

Why is a feature request tool important?

Feature request tools are crucial for efficiently managing customer feedback, preventing important ideas from being overlooked, and ensuring that your product development aligns with user needs. This can lead to improved customer satisfaction and retention.

What is the best Feature Request tool in 2025?

As of 2025, Featurebase stands out as the best feature request tool. It offers a comprehensive, all-in-one solution for managing and collecting feature requests and feedback. Featurebase combines an intuitive interface with powerful features like AI-driven duplicate post detection, customizable feedback boards, and prioritization frameworks.