Blog Customer ServiceTop 8 Archbee Alternatives for Your Next Knowledge Base (2025)
Top 8 Archbee Alternatives for Your Next Knowledge Base (2025)
The very best Arhchbee alternatives for your next customer base. Organize and share your company and product knowledge.

Product documentation is like car insurance. You think you don't need it, but when you get in trouble, you're thankful you were smart enough to get it at some point. Product docs, such as user guides and knowledge bases, help teams align internally and share updates with their customer base. (Un)fortunately, there are tons of options in the market.
Archbee offers a compelling package: it's easy to use, relatively inexpensive, and fully customizable. But it's not the best tool out there, which is why we prepared some alternatives you should consider instead. π
TL;DR: top Archbee alternatives in 2025
- β¨ Featurebase β Best modern knowledge management platform with integrated feedback collection, product updates, and AI-powered search.
- Confluence β Best for structured team documentation with deep integration into Atlassianβs ecosystem.
- GitBook β Best for developer documentation with Git repository synchronization and AI-assisted writing.
- Guru β Best for AI-powered knowledge retrieval and real-time information delivery within workflows.
- Helpjuice β Best for highly customizable knowledge bases with advanced analytics and branding options.
- Nuclino β Best for lightweight, visually structured documentation with real-time collaboration.
- Read the Docs β Best for automated, version-controlled technical documentation linked to code repositories.
- Document360 β Best for businesses needing a professional knowledge base with strong categorization and analytics.
Why look for Archbee alternatives in the first place?

If you look at Archbee reviews online, they are overwhelmingly positive. However, there is a number of people who look into alternative solutions because Archbee just doesn't deliver on its promises. Here is why people switch from Archbee.
PS. you can find information on Archbee's pricing plans on our blog too.
1. The search functionality isn't ideal
A good documentation tool lets users quickly find what they need about a product, service or any topic. Archbee is far from perfect because there is no option to use exact match searches. This means you'll get a long list of results that may not directly answer your question.
Or as one user puts it: "Search - I would like to have the ability to do a specific phrase search by using quotes. Right now, if I use a 2-word phrase, it will search both terms but not as a phrase." - Source
2. Poor customization options
Archbee offers some level of customization so your developer and product teams can adapt your knowledge base to your website and app. But as many users suggest, this barely scratches the surface:
"It will be great if they allow customizing the design further using CSS. Currently, it's only limited to sections they allow." - Source
3. Some bugs in the editor
More than one person noted that Archbee is buggy in the editor side. This does not reflect the end-user experience, but it can be frustrating for the person handling the documentation in the backend.
As some users state: "This tool is incredibly frustrating to use. It is plagued with bugs that both impact the editor experience but also ultimately impact the end-user/viewer's experience." - Source
And of course, when this user was asked to name Archbee's downsides: "Bugs, poor GitHub integration, more bugs" - Source
Top Archbee alternatives in 2025
Looking for a fantastic tool to handle your API documentation, host your product knowledge and more, all without using complex code blocks? Here are some of the best Archbee alternatives for product documentation in 2025 and beyond.
1. Featurebase β¨

Featurebase (π that's us) is a modern Archbee alternative. It helps you create a beautiful knowledge base quickly that has your own branding, AI search, and much more. You can bring articles to your users with in-app widgets, and it comes with affordable pricing and a free plan.
Check out our live help center π
Top features
- Public & internal knowledge base - Detailed control over who you can access each article, so you can create internal and external help docs.
- Customizable branding β Adjust your knowledge base with your brand's colors, logos, and custom domains to provide a seamless user experience.
- Notion-style text editor β Utilize a rich text editor offering extensive formatting options and custom components.
- Lightning-fast AI search β Implement instant full-text and AI-driven search capabilities, enabling users to locate the information they need quickly.
- Embeddable in-app widget β Serve help articles directly within your app through an embeddable widget.
- Multilingual support β Publish content in over 40 languages, automatically displaying the right version based on users' browser settings.
- Real-time analytics - see your most popular articles, how they perform and what people search for.
- SEO optimized β Get out-of-the-box SEO optimization to improve the visibility of your knowledge base in search engine results.
- Plus, your feedback forum, product roadmaps, changelogs, and surveysβall in one place to help you build better products
How itβs better than Archbee: Featurebase combines documentation with user feedback, changelogs, and surveys, making it a more complete and interactive knowledge management platform.
β¨ Create a beautiful Help Center with Featurebase for free β

2. Confluence

Confluence is a collaborative workspace developed by Atlassian, designed to help teams create, share, and manage content efficiently. Its structured content organization and deep integrations make it a strong alternative to Archbee for teams needing a scalable documentation solution with no code experience necessary.
Top features
- Real-time editing β Allows multiple users to edit pages simultaneously, ensuring up-to-date and accurate documentation, be it about API references, display rules or something else.
- Customizable templates β Includes pre-built templates for project plans, meeting notes, and other business documentation without requiring coding or building custom blocks.
- Advanced search functionality β Helps users quickly locate relevant information across pages and attachments.
- Integration with Atlassian tools β Connects with Jira, Trello, and other project management tools for streamlined workflows, even across multiple projects.
- Permission management β Offers detailed control over access rights, ensuring that content is visible only to the right teams.
How itβs better than Archbee: Confluence provides deeper integrations with project management tools and more advanced permission controls, making it ideal for larger teams handling complex technical documentation.
3. Gitbook

GitBook is a modern documentation tool that enables teams to create, manage, and publish content easily. The user-friendly interface and powerful features make it a strong alternative to Archbee for organizations that need an efficient documentation solution for storing critical knowledge.β
Top features
- AI-powered writing assistance β Simplifies content creation by offering suggestions to improve writing quality and generate initial drafts.β
- Customizable branding β Allows teams to adjust the appearance of their documentation to align with their brand identity.
- GitHub and GitLab integration β Enables syncing between Git repositories and documentation.
- Visitor authentication β Provides control over who can access documentation, allowing for public or restricted viewing based on permissions.β
- Real-time collaboration β Supports simultaneous editing by multiple users, enhancing team productivity and ensuring up-to-date content with features such as inline comments.β
How itβs better than Archbee: While GitBook's pricing can be a bit expensive, it offers AI-powered writing assistance and seamless Git integration, enhancing content creation and synchronization capabilities.
4. Guru

Guru is an AI-driven knowledge management platform that centralizes company information and delivers relevant content within workflows. Its intelligent features and seamless integrations make it a strong alternative to Archbee for teams looking for a more dynamic way to manage and retrieve knowledge.
Top features
- AI-powered answers β Delivers instant, context-aware responses by pulling relevant knowledge directly into team workflows.
- Knowledge Agents β Custom AI assistants provide tailored insights for different teams or projects, improving knowledge accuracy.
- Cross-platform accessibility β Works with Slack, Chrome, and various business apps.
- Custom Pages β Organize and display key information in a structured way for different teams or use cases.
- AI Training Center β Helps teams track knowledge gaps, refine responses, and improve documentation accuracy over time.
How itβs better than Archbee: Guruβs AI-powered knowledge delivery and deep integrations allow teams to access accurate information faster without switching tools.
5. Helpjuice

Helpjuice is a cloud-based knowledge management solution designed to help organizations create, manage, and share internal and external knowledge bases. Its focus on customization and analytics makes it a strong alternative to Archbee for teams that need a custom, insightful documentation platform.
Top features
- Customizable design and branding β Organizations can tailor the appearance of their knowledge base to match their branding.
- Advanced analytics β Provides insights into user engagement, article performance, and search behaviors to improve content.
- AI-powered search β Uses artificial intelligence to deliver more relevant search results, helping users find answers faster.
- Collaborative editing β Enables real-time collaboration among team members for more efficient content creation.
- Multilingual support β Offers AI-powered translation and localization features to serve a global audience.
How itβs better than Archbee: Helpjuice provides more customization options and advanced analytics, making it easier for teams to brand their knowledge base and track content effectiveness.
6. Nuclino

Nuclino is a unified workspace that combines knowledge management, document collaboration, and project organization. Its clean interface and real-time editing make it a strong alternative to Archbee for teams looking for a simpler and more flexible documentation platform.
Top features
- Collaborative documents β Team members can co-edit documents in real time, making collaboration seamless.
- Visual content organization β Has multiple views, including lists, boards, tables, and graphs, to structure information effectively.
- Instant internal linking β Quickly create links between related documents, making navigation faster and more intuitive.
- Integrated task management β Features Kanban boards and to-do lists for managing projects within the same platform.
- Cross-platform accessibility β Available on web, desktop, and mobile, allowing teams to access and edit content from anywhere.
How itβs better than Archbee: Nuclino provides a more intuitive and visually adaptable interface, offering multiple ways to organize and interact with content for better team productivity.
7. Read the Docs

Read the Docs is an open-source platform that simplifies the process of building, versioning, and hosting software documentation. Integrating directly with version control systems automates documentation workflows, making it a strong alternative to Archbee for teams that need hands-off documentation updates.
Top features
- Automatic documentation builds β Detects repository changes and rebuilds documentation automatically.
- Versioning support β Manages multiple documentation versions, allowing users to access content relevant to different software releases.
- Integration with Git platforms β Syncs with GitHub, GitLab, and Bitbucket to ensure documentation aligns with the latest code changes.
- Custom domains and branding β Supports custom URLs and branding, providing a consistent experience for teams and users.
- Powerful search functionality β Helps users quickly find relevant content within large documentation sets.
How itβs better than Archbee: Read the Docs automates documentation updates and version control, reducing the need for manual maintenance while keeping content aligned with code changes.
8. Document360

Document360 is a cloud-based knowledge management platform designed to help companies create, manage, and share internal and external documentation. Its structured approach to content organization and customization makes it a strong alternative to Archbee for teams that need a scalable and professional knowledge base.
Top features
- User-friendly knowledge base editor β Teams can create well-organized, visually appealing articles without technical expertise.
- Categorization and tagging system β Content is structured in a hierarchical format, making navigation and search more efficient.
- Multi-language support β Supports multilingual knowledge bases to help businesses serve a global audience.
- Advanced analytics β Provides insights into user behavior, such as popular articles, search trends, and knowledge gaps.
- Customizable knowledge base site β Branding options allow teams to modify layouts, colors, fonts, and logos for a consistent look.
How itβs better than Archbee: Document360 offers a more structured content organization system and greater customization, making it easier for teams to create and manage detailed knowledge bases.
Conclusion
Archbee is good, but do you want good or perfect? If you're looking for a fully functional editor, Archbee does not deliver. It's also not very customizable, the integrations are not ideal and search is not very accurate. So why settle for less?
Featurebase is one of the best modern alternatives to Archbee that lets you create beautiful product documentation in minutesβwithout code. In addition to documentation, Featurebase offers feedback collection, survey, and changelog features to help you build the best product on the market.
It comes with affordable pricing and a free plan. We can help you seamlessly migrate from any existing knowledge base tools. π
β¨ Create a beautiful Help Center with Featurebase for free β

The all-in-one tool for customer feedback, changelogs, surveys, and more. Built-in the πͺπΊ.