Blog ComparisonsTop 15 Guru Alternatives: Knowledge Base Choices for 2025
Top 15 Guru Alternatives: Knowledge Base Choices for 2025
Find out the best GetGuru alternatives for building out a knowledge base for your team or customers.

When it comes to knowledge base software, Guru is one of the top choices for many teams. A large number of notable features, high levels of customization, and excellent customer support are just some of the many reasons why businesses choose to build a Guru knowledge base.
However, Guru's biggest strength is its major weakness: with so many features, learning how to use them all can be challenging for novice users. But this is just one of the many reasons people search for an alternative to Guru.
Today, we set out in a search for the best Guru alternative. 👇
Shortlist of the best Guru alternatives:
- ✨ Featurebase
- Stonly
- ProProfs
- Slite
- Freshdesk
- Bloomfire
- Klutch
- GrooveHQ
- Mintlify
- HelpCrunch
- Knowmax
- Qatalog
- Archbee
- Bitrix24
- Confluence
Why look for GetGuru alternatives?
Guru is an excellent knowledge management tool, but it's far from ideal. Here are some issues highlighted by real users that may have you looking for better Guru alternatives.
1. Performance issues
Depending on the amount of organizational knowledge you have, Guru can have varying performance. If you have many Guru cards in your external or internal knowledge base, the app can get sluggish. This applies to both viewing and searching for content. Here's how one user explained it:
- "There isn’t much I dislike about Guru, but I have noticed that the platform can sometimes lag when there’s an overload of Guru Cards. It would be great if the platform could streamline or prioritize content when there’s a large volume of information to maintain its usual speed and responsiveness." (source)
2. The steep learning curve
You need previous experience with knowledge management software if you want to navigate Guru easily without significant setup. Here is what one user says:
- "One issue is that Guru has many features, and it can be a bit overwhelming for new users. They might find it hard to figure out how to use everything at first, which can be frustrating and mean they don't use the platform to its full potential." (source)
3. Lack of customization options
If you want to display company knowledge or product information in a way that matches the rest of your website, product, or app, Guru can be a challenge. For example, this is how one Guru user explains it:
- "Although Guru offers a lot of flexibility, I occasionally find myself wishing for more customization options when it comes to formatting cards or designing the layout of knowledge categories. A bit more flexibility here would enhance the user experience." (source)
4. The search capabilities are less than ideal
For external or internal knowledge management, finding the right information is crucial. As a part of its intuitive interface, Guru has AI-powered search capabilities, but they don't work very well:
- "What I dislike, however, is that most of the time, keywords do not pull up the correct article. It may be more helpful if we can have more accurate results in search." (source)
- "One thing Guru (or I if it's available already) is to categorize better or organize the information we store. We have a lot of it, and sometimes it's hard to see the forest for the trees." (source)
5. Issues with the Google Chrome browser extension
For easy knowledge sharing, your team can access information using the extension in their Google Chrome extension. Unfortunately, it's known for frequently crashing:
- "The main issue that I think and seems to be is the Chrome extension malfunctions repeatedly, causing it to log me out frequently, which can be quite inconvenient when we are working on something important. However, it happens rarely after the update. Even after updating, the issue persists. So sometimes it's quite annoying and frustrating." (source)
The best Guru alternatives to try in 2025
Looking for the right Guru alternative can be exhausting. Whether you want a public or a private knowledge base, features such as unlimited storage, a helpful support team, or top-notch integrations with existing systems, the quest can be painstaking. Or not, since we've done the research for you. These are the best Guru alternatives for 2025:
1. Featurebase ✨

Featurebase is an all-in-one platform that combines a beautiful knowledge base with tools for collecting user feedback, publishing product updates, and running surveys. It's designed for businesses that want to provide intuitive self-service support while integrating user feedback into their product development process.
See our live documentation 👈
Key features:
- Public & internal knowledge base
- Beautiful design with light & dark modes
- Embeddable in-app widget to provide self-serve support from your product
- Fast AI-powered search and summaries
- Custom branding and domain
- Intuitive Notion-style editor
- Localization for 40+ languages
- Article reactions & feedback
- Real-time analytics
- Plus, feedback voting community, product roadmaps, changelogs, and satisfaction surveys—all in one place
How it's better than Guru:
Featurebase offers all your customer-facing tools in one place that natively work together. This includes your help center, feedback community, product updates, and even public roadmaps. For example, if a user starts leaving a feature request on your feedback hub, they'll automatically be shown relevant help articles as their question is likely answered already there.
Pricing: Comes with a free plan. Paid plans start at $49/month with a 10-day free trial.
✨ Create a beautiful Help Center with Featurebase for free →

2. Stonly

Stonly is a modern knowledge base platform designed to create step-by-step, interactive guides. It enables teams to deliver actionable and personalized support content to users.
Top features
- Interactive guides: Build step-by-step tutorials that provide dynamic, guided solutions for users, helping them solve problems independently.
- Conditional logic: Personalize the user experience by displaying content based on their specific needs or actions.
- In-app widgets: Embed knowledge base articles and interactive guides directly into your website or app for immediate user assistance.
- Customizable branding: Design your knowledge base and guides with flexible customization options to reflect your brand identity.
- Analytics and feedback: Gain insights into user interactions with your guides and collect feedback to improve content effectiveness.
How it's better than Guru: Focuses on interactive, step-by-step guides, offers conditional logic for personalized support, and provides in-app widgets for instant accessibility.
Pricing: not available publicly
3. ProProfs

ProProfs Knowledge Base is an intuitive platform designed for creating internal and external knowledge repositories. It's one of the best Guru alternatives, and it is ideal for businesses looking to improve team collaboration and provide self-service options to their customers.
Top features:
- Customizable templates: Create professional knowledge base articles quickly using pre-built templates that ensure consistency and save time.
- Collaborative editing: Enable multiple team members to work together on articles in real-time, keeping content accurate and up-to-date.
- Multilingual support: Publish articles in multiple languages, making your knowledge base accessible to a global audience.
- Access control and permissions: Assign roles and set permissions to ensure secure and organized management of knowledge base content.
- Detailed analytics: Track user activity, article views, and feedback to continuously refine and improve the knowledge base.
How it's better than Guru: Offers multilingual support for global users, pre-built templates for faster content creation, and robust analytics for content optimization.
Pricing: starts at $49 per month
4. Slite

Slite is a simple yet powerful Guru alternative designed for teams to capture, organize, and share information effortlessly. Its intuitive interface and collaboration features make it an excellent choice for teams seeking a centralized hub for their knowledge.
Top features:
- Collaborative workspaces: Create shared workspaces where teams can work together on the same document in real-time.
- Rich content editor: Add text, images, and media to create visually engaging and comprehensive knowledge base articles.
- Structured organization: Organize your knowledge base with folders, tags, and internal links to make information easily accessible and navigable.
- Powerful search functionality: Quickly find the information you need with a search engine that indexes all your content.
- Integrations with team tools: Connect Slite with tools like Slack and Google Drive to streamline workflows and enhance collaboration.
How it's better than Guru: Offers more straightforward document organization with folders and tags, real-time collaborative editing, and a more user-friendly interface for team knowledge sharing.
Pricing: starts at $8 per member per month
5. Freshdesk

Freshdesk, a leading customer support platform, includes a robust knowledge base module designed to help businesses create and manage self-service resources. It’s an excellent choice for organizations looking to enhance customer satisfaction while reducing support ticket volume and a suitable alternative to Guru.
Top features
- Article templates: Quickly create consistent and professional knowledge base articles using customizable templates.
- Multilingual support: Publish articles in multiple languages.
- SEO optimization: Ensure your knowledge base content is easily discoverable on search engines.
- Feedback and analytics: Collect feedback on articles and analyze performance metrics to optimize content and improve user satisfaction.
- Seamless integration with ticketing: Link knowledge base articles with support tickets, enabling agents to resolve queries faster and promote self-service.
How it's better than Guru: Offers multilingual capabilities, SEO optimization for broader reach, and integration with ticketing systems for streamlined support workflows.
Pricing: starts at $15 per user per month
6. Bloomfire

Bloomfire is a knowledge management platform that centralizes and shares information across teams. Its intuitive interface and rich features make it an excellent tool for fostering collaboration and improving access to company knowledge.
Top features
- AI-powered search: Quickly locate relevant information with a robust search engine that indexes all content, including text within images and videos.
- Rich media support: Share and manage various content types, such as videos, images, documents, and presentations, to enhance knowledge sharing.
- Collaboration tools: Enable team members to comment on, share, and interact with content, fostering a culture of knowledge sharing and collaboration.
- Customizable branding: Align your knowledge base with your company’s branding for a cohesive and professional appearance.
- Analytics and insights: Track content engagement and usage metrics to understand how knowledge is being accessed and improve its effectiveness.
How it's better than Guru: Provides AI-powered search for deeper content discovery, support for rich media formats, and advanced analytics for tracking and optimizing knowledge sharing.
Pricing: not available publicly
7. Klutch

Klutch is a user-friendly knowledge management tool designed for startups and small teams. It helps centralize company knowledge, ensuring team members have quick access to the information they need. It's one of the best Guru alternatives for teams just getting started with a knowledge base.
Top features
- Quick and easy setup: Klutch’s straightforward interface allows teams to set up their knowledge base in minutes without any technical expertise.
- Powerful search functionality: Quickly find relevant information with a fast and intuitive search engine that ensures no time is wasted.
- Internal and external sharing: Share knowledge articles internally within the team or externally with clients and partners through secure access controls.
- Customizable branding: Personalize the knowledge base with your company’s branding to provide a cohesive experience.
- Collaboration tools: Enable team members to collaborate on articles in real-time, ensuring accuracy and up-to-date information.
How it's better than Guru: Simpler setup process, internal and external sharing capabilities, and lightweight design tailored for small teams.
Pricing: starts at $4 per month
8. GrooveHQ

GrooveHQ is a customer support platform tailored for small businesses, offering a knowledge base module to help teams create and manage self-service content. Its user-friendly interface and low price make it an excellent choice for smaller teams.
Top features
- Intuitive article editor: Create and format knowledge base articles easily with a simple and accessible editor, requiring no technical expertise.
- Search-optimized content: GrooveHQ ensures that knowledge base articles are optimized for search engines, improving discoverability.
- Customizable branding: Align the knowledge base with your company’s branding for a consistent and professional look.
- Customer feedback collection: Allow customers to provide feedback on articles, helping you identify gaps and improve content quality.
- Integration with support tickets: Link articles directly to support tickets to help agents provide faster resolutions and encourage self-service.
How it's better than Guru: Simpler interface tailored for small teams, integrated feedback collection, and search-optimized content for better visibility.
Pricing: starts at $24 per user per month
9. Mintlify

Mintlify is a documentation platform designed to help teams create beautiful, user-friendly documentation with ease. Its modern interface and intelligent features make it an excellent choice for organizations aiming to enhance their documentation processes. It's one of the lesser-known Getguru alternatives with a varied feature set.
Top features
- Beautiful out-of-the-box design: Mintlify provides aesthetically pleasing documentation templates that require minimal customization, allowing teams to present information professionally without extensive design efforts, be it for external or internal communication.
- Interactive API playground: Enable users to test and explore APIs directly within your documentation, enhancing the developer experience and facilitating a better understanding of your APIs.
- AI-powered enhancements: Mintlify offers AI-driven suggestions to improve the clarity and completeness of your documentation, ensuring high-quality content that meets user needs.
- Automatic translations: Expand your documentation's reach with one-click multi-language support, making it accessible to a global audience without the need for manual translations.
- Seamless integrations: Connect Mintlify with your existing tools and workflows, such as GitHub, to streamline documentation management and keep content in sync with code changes.
How it's better than Guru: Provides interactive API playgrounds for hands-on learning, AI-driven content enhancement features, and automatic translation capabilities for broader accessibility.
Pricing: starts at $150 per month
10. HelpCrunch

HelpCrunch is a versatile customer communication and knowledge management tool that includes a robust knowledge base module. It’s ideal for businesses seeking self-service options while integrating customer support through live chat, email, and more.
Top features
- Integrated knowledge base: HelpCrunch allows you to create and manage a knowledge base for customers and team members within the same platform.
- Multilingual support: Publish knowledge base articles in multiple languages to serve a global audience effectively.
- Customizable design: Personalize the appearance of your knowledge base to align with your brand identity and ensure a cohesive user experience.
- In-app knowledge base widget: Embed your knowledge base directly into your website or app to provide users with instant access to helpful content.
- Integration with live chat: Link knowledge base articles to live chat responses, helping support agents resolve customer inquiries faster and reduce response times.
How it's better than Guru: Offers an in-app knowledge base widget, integrated multilingual capabilities, and seamless live chat integration for enhanced customer support.
Pricing: starts at $12 per user per month
11. Knowmax

Knowmax is an AI-powered knowledge management system designed to centralize organizational knowledge into a single source of truth. It enables businesses to create user-friendly internal and external knowledge bases, enhancing customer service and operational efficiency. If you're on the lookout for AI-powered Getguru alternatives, start with this one.
Top features
- Interactive decision trees: Develop step-by-step guides to assist support agents in delivering accurate solutions, reducing errors, and improving customer satisfaction.
- Visual guides: Create visual how-to guides that simplify complex information, aiding both customers and support teams in understanding processes and solutions.
- AI-powered search: Implement a robust search engine that allows users to quickly find relevant information across all knowledge repositories, enhancing productivity.
- Omnichannel support: Distribute knowledge seamlessly across various channels, including chatbots, CRM systems, and self-service portals, ensuring consistent information delivery.
- Content categorization and management: Organize content into multiple formats and categories, making it easily navigable and accessible for users.
How it's better than Guru: Offers interactive decision trees for guided assistance, visual guides for enhanced understanding, and omnichannel support for consistent information delivery across platforms.
Pricing: not available publicly
12. Qatalog

Qatalog is an AI-driven knowledge management platform designed to centralize and streamline organizational information. Its helpful features enable teams to access critical data instantly, enhancing decision-making and operational efficiency.
Top features
- Real-time data access: Qatalog connects directly to your existing tools and databases, providing immediate access to live information without the need for data duplication or indexing.
- AI-powered search: Utilize advanced AI algorithms to perform semantic searches across all connected systems, ensuring accurate and relevant results.
- Process automation: Automate routine tasks and workflows, allowing teams to focus on strategic initiatives and reduce manual effort while filling knowledge gaps.
- Seamless integrations: Integrate effortlessly with a wide range of applications, including email, file storage, and project management software, creating a unified workspace.
- Enhanced security: Maintain data privacy and compliance by accessing information in real-time without storing copies, reducing security risks associated with data duplication.
How it's better than Guru: Provides real-time data access without the need for data indexing, offers advanced AI-powered semantic search capabilities, and includes process automation features to enhance operational efficiency.
Pricing: starts at $15 per user per month
13. Archbee

Archbee is a modern knowledge management platform designed specifically for developers and technical teams. It helps organizations centralize, structure, and share technical knowledge effectively, making it an excellent tool for building knowledge bases.
Top features
- Markdown-based editor: Create and edit documentation with a clean, fast editor that supports Markdown, making it ideal for technical writing.
- Embeddable content blocks: Include rich content such as code snippets, API documentation, and diagrams to create comprehensive technical guides.
- Real-time collaboration: Teams can work together on knowledge management documents simultaneously, ensuring that knowledge stays accurate and up-to-date and everyone is on the same page.
- Custom domains and branding: Personalize your knowledge base with custom domains and branded themes to reflect your organization’s identity.
- Integration with developer tools: Seamlessly integrates with GitHub, Slack, and Jira to enhance collaboration and streamline workflows for technical teams.
How it's better than Guru: Provides developer-focused features like Markdown editing, embeddable code and API documentation, and deeper integration with technical workflows through developer tools.
Pricing: starts at $50 per month
14. Bitrix24

Bitrix24 is a comprehensive business management platform that includes a robust knowledge base feature. Designed for teams of all sizes, it enables organizations to centralize and share internal knowledge while enhancing collaboration across departments.
Top features
- Customizable knowledge bases: Create multiple knowledge bases tailored for different teams or purposes, ensuring organized and targeted information sharing.
- Rich content editor: Use an intuitive editor to create visually engaging articles with text, images, videos, and links.
- Collaboration tools: Enable team members to contribute to and edit articles collaboratively, keeping content accurate and up-to-date.
- Access permissions: Set granular permissions to control who can view, edit, or manage knowledge base content, ensuring secure information sharing.
- Search functionality: Quickly locate articles and documents with a built-in search engine, streamlining access to critical information.
How it's better than Guru: Supports multiple knowledge bases for team-specific needs, offers granular access permissions, and integrates seamlessly with Bitrix24’s suite of collaboration and management tools.
Pricing: starts at $49 per organization per month
15. Confluence

Confluence, developed by Atlassian, is a powerful collaboration tool widely used for building and managing knowledge bases. Its versatile features make it ideal for teams looking to centralize knowledge and improve access to information across their organization.
Top features
- Page organization and hierarchy: Organize knowledge with nested pages and hierarchies, making it easy to structure and navigate content.
- Templates for documentation: Use pre-built templates to quickly create professional and consistent knowledge base articles.
- Real-time collaboration: Teams can edit and update pages simultaneously, ensuring that information remains accurate and up-to-date.
- Powerful search functionality: Quickly locate content with an advanced search engine that indexes all pages and attachments.
- Integration with Atlassian tools: Seamlessly connects with Jira, Trello, and other Atlassian products, creating an integrated workflow for teams.
How it's better than Guru: Offers deeper integration with Atlassian tools, more robust organizational features like page hierarchies, and better support for real-time collaboration on complex content.
Pricing: starts at $5.16 per user per month
Wrapping up
Guru's knowledge management software works for many companies, but what if it doesn't work for you? Maybe you don't have time to fumble around with the complex features, the awkward search function, the constantly broken Chrome browser extension, or something else.
Featurebase is a modern & powerful Slite alternative. It lets you create a beautiful knowledge base with a custom domain, in-app widgets, translations, and so much more. In addition to a Help Center, Featurebase comes with feedback collection, survey, and changelog features to help you build a product your users love.
It has an affordable pricing and a Free plan. We can migrate your content from any existing Help Center tools with zero data loss. 👇
✨ Create a beautiful Help Center with Featurebase for free →

The all-in-one tool for customer feedback, changelogs, surveys, and more. Built-in the 🇪🇺.