Blog ComparisonsTop 14 Feature Request Tools for 2026

Top 14 Feature Request Tools for 2026

In this blog post, we explore the 14 best feature request software tools so you can stay on top of all your product feedback with ease.

Comparisons
Last updated on
·22 min read
Best feature request tools for collecting customer feedback.
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Feature request software tools allow customers to tell you which features they need or which bugs need to be fixed. You can use this user input to prioritize what to build next, make smarter, data-driven choices around your product, and increase customer satisfaction.

You can use something as simple as Google Forms to manage feature requests, but why would you? Modern feature request management tools help you get all the data behind a request so you can make a truly educated decision for your product. After all, just because 50 users request a feature, it doesn't mean that it's a smart business move.

Today, we show you the best feature request software tools in 2026, with their most valuable features and up-to-date pricing info.


TL;DR - The Best Feature Request Tools in 2025:

  • Featurebase: all-in-one feature request tracking with public feedback boards, private boards, and built-in product updates for SaaS teams
  • Nolt: simple feature request collection for small teams that just need a clean voting board
  • Canny: structured feature request tracking with strong segmentation and automation for growing SaaS companies
  • Frill: lightweight feedback boards and changelog for startups that want a simple setup
  • featureOS: full feedback lifecycle management with built-in prioritization frameworks for product teams
  • Bettermode: community-driven feedback and discussions for teams that want engagement beyond feature requests
  • UserVoice: advanced feature request tracking tied to customer data for enterprise product teams
  • UserSnap: visual feedback and feature requests with strong context for product and QA teams
  • Sleekplan: affordable feedback boards, roadmap, and surveys for smaller SaaS teams
  • Circle.so: a community platform where feature requests live inside discussions and member engagement
  • Upvoty: basic feature request boards with voting for budget-conscious teams
  • FeedBear: simple feedback collection with roadmap and changelog for early-stage products
  • Rapidr: centralized feature request tracking with roadmap and notifications for growing teams
  • Userback: visual feedback and feature request tracking tied to real user sessions
  • Savio: internal feature request tracking with revenue-based prioritization for B2B SaaS
  • Fider: open source feature request boards for teams that want full control and self-hosting
  • UserJot: modern, fast feature request tracking with a clean interface for SaaS startups

What is a feature request tool?

A feature request tool is a type of customer feedback software that helps teams collect, organize, and prioritize product ideas, bug reports, and improvement suggestions from users and internal stakeholders.

Instead of scattered emails, support tickets, or spreadsheets, it gives you a central place to manage all feature requests and turn them into clear product decisions.

As products grow, so does the volume of feedback. Without a structured system, requests get lost, duplicated, or ignored, which leads to poor prioritization and frustrated users.

A feature request tool solves this by consolidating all feedback into a single workflow, where ideas can be tracked, grouped, and evaluated using real data such as user demand, customer value, or business impact.

Most modern feature request tools go beyond simple idea collection. They include:

  • voting systems
  • feedback boards
  • in app widgets
  • integrations with help desk software, customer relationship management systems, and product management tools.

This makes it easier to connect feedback with actual users and understand who is asking for what, and why.

They also help close the feedback loop. Teams can update users when a feature is planned, in progress, or released, which improves transparency and builds trust. When customers see that their input leads to real changes, engagement and retention naturally improve.

In short, feature request tools help companies move from guessing what to build next to making informed product decisions based on structured, actionable feedback.


Why do you need a feature request tool?

As your company grows, keeping up with feature requests becomes a nightmare - this form of customer feedback can be all over the place.

When it becomes hard to keep track of it, customers are often left with no follow-up and feel like no one cares about their ideas - leading to churn and an overall bad experience.

Even more importantly, it's almost impossible for you to properly prioritize what to build. When you don't know the data behind how many customers want certain features, and how important it is to them, prioritizing becomes a nightmare.

This often leads to guessing your priorities based on random intuition and simply following a customer with the loudest voice - causing wasted development time, missed opportunities, and in the worst scenario, your company failing.

Featurebase's embeddable feedback widget.
In-app feedback widget (live demo)

What to look for in tools for feature request management?

There are several things to keep in mind when choosing a tool to manage and collect your feature requests.

Here's what to keep in mind:

  1. An intuitive interface: A feature request software should be intuitive, so that anyone can submit feature requests in just a few clicks.
  2. Widgets & seamless integration: To make it effortless for users to leave feedback, it's important to look for tools that support widgets. You'd like to collect in-app feedback so users never have to leave your product page.
  3. Duplicate detection: As you collect more feedback, duplicate post-detection becomes increasingly important, so you don't have to waste time dealing with repeating requests.
  4. User data sync & segmentation: Not all customer feedback is equal. That's why it's important to look for the ability to sync your user data with the feedback. This allows you to get an overview of who requested something and sort feedback by customer revenue potential, etc.
  5. Tools to manage feedback at scale: Many tools offer limited dashboards that don't enable you to stay on top of your user feedback when you're getting tens of daily requests. Look for bulk action and post-merging features to help with this. Ideally, all of this should happen in a feature request board.
  6. User notifications: Closing the customer feedback loop is probably the most important aspect when managing feature requests. Look for tools that send email notifications to users about the progress of their requested features. It's a bonus if they also offer a changelog.
  7. Integrations: A great feature request tool should plug into your workflow and connect with all the tools you already use. This can be Jira for task management, Intercom for pushing requests straight into your voting boards, or Slack for syncing release notes into the announcement channel.

After all the features, it's also important to consider the price of the feature request app.

It's a competitive market, with many offering the same features, but are very differently priced, so it's easy to overpay for something that actually offers a worse experience.

In our guide, we've chosen the tools that provide the best price per performance, so you don't have to waste hours searching and comparing the tools yourself.


Best feature request tools for product teams in 2026

Now that you have a quick overview of what to look for, you can better evaluate your options when choosing the right tool. We've combined a hand-picked list of the 14 best feature request tools for different types of companies.

1. Featurebase

Featurebase's feedback forum
Featurebase's feedback forum

Featurebase (👋 that's us) is a modern feature request and customer feedback platform built for SaaS teams that want to track feature requests, prioritize product ideas, and share updates from one place. It’s best for product, support, and marketing teams that need structured feature request tracking with both public feedback boards and private boards for internal use.

Key features

  • Public feedback board with voting: create a centralized place where users can submit feature requests, vote on ideas, and comment, helping you track feature requests based on real demand.
  • Private boards for internal feedback: collect and manage internal feature requests from teams like sales or support, keeping external and internal feedback organized.
  • In app feedback and support widgets: collect feature requests directly inside your product, making feature request tracking effortless and tied to real user behavior.
  • Revenue-based prioritization: connect feedback with customer data like revenue or company size to prioritize features that have the highest business impact.
  • AI feedback categorization: automatically group and organize large volumes of feature requests into themes or product areas.
  • Automated user notifications: notify users when their feature requests are planned, in progress, or released, closing the feedback loop.
  • Public and internal roadmaps: build roadmaps directly from feature requests and share them with users or keep them internal.
  • Changelog and product updates: announce new features through a dedicated updates page, in-app notifications, and emails.
  • Built-in surveys (NPS, CSAT, more): collect structured feedback alongside feature requests to support better decision-making.
  • Integrations with product and support tools: connect with Slack, Linear, Jira, HubSpot, and more to turn feature requests into actionable work.

Pricing: starts at $29 per user per month, and a free plan is available with unlimited feedback collection.

Featurebase combines feature request tracking, feedback collection, and product updates in one system, which makes it a strong choice for teams that want everything in one place. Teams looking for a very narrow tool might find the broader scope unnecessary, but for most SaaS companies, it replaces multiple tools and keeps feedback workflows tightly connected.

✨ Start collecting & managing feedback with Featurebase for free →
Featurebase's roadmaps.

2. Nolt.io

Nolt product illustration.
Nolt's feedback board

Nolt is a simple feature request and feedback tool built for startups and small teams that want a clean way to collect and track user ideas. It’s best for teams that need a lightweight voting board and basic roadmap without complex setup or heavy product management features.

Key features

  • Simple feature request board with voting: users can submit ideas, vote on requests, and comment, giving teams a clear view of what customers want most.
  • Basic roadmap and status tracking: organize feature requests into statuses like planned or completed, and group them into a simple roadmap view.
  • Custom fields and request context: add extra fields to collect more detailed input alongside feature requests, helping with evaluation and prioritization.
  • Embeddable feedback collection: integrate the feedback board into your product or website so users can submit requests without leaving your app.
  • Notifications and collaboration tools: keep users updated on feature progress and allow teams to discuss requests directly within the platform.

Pricing: starts at $29/month for the Essential plan, which includes one board, roadmap, and core feedback features.

Nolt is very easy to use, but it’s intentionally minimal. There’s no duplicate detection, no advanced prioritization, and limited integrations, which can become an issue as feedback volume grows.
It works well for small teams, but once you need structured workflows or deeper insights, you’ll likely outgrow it.


3. Canny.io

Canny's product illustration.

Canny.io is a dedicated feature request and customer feedback management tool built for SaaS product teams that want a structured way to collect, prioritize, and act on user feedback. It’s best for teams that rely heavily on customer input and want a clean, centralized system for turning requests into product decisions.

Key features

  • Centralized feedback collection: capture feature requests from multiple sources like in app widgets, support tools, and integrations, all organized in one place.
  • Voting and demand prioritization: users can vote and comment on feature requests, giving teams clear signals on what matters most to customers.
  • Roadmaps with status tracking: share planned, in progress, and completed features through public or private roadmaps to keep users informed.
  • Feedback segmentation and tagging: organize requests using tags, user segments, and statuses to better understand different customer needs.
  • Automated feedback analysis (Autopilot): use built in automation to group, analyze, and surface trends in feedback, helping teams process large volumes faster.

Pricing: starts at $19/month when billed annually.

Canny is very strong at collecting and organizing feedback, but its pricing model scales with users, which can get expensive quickly as your product grows. Some advanced product management features, like deeper prioritization frameworks or built-in knowledge base functionality, are not included and often require additional tools.


4. Frill

Frill product illustration.

Frill is a lightweight feature request and feedback management tool built for SaaS startups and product-led teams that want a clean, simple way to collect ideas and share product updates. It’s best for teams that want an easy-to-use system for feedback, roadmaps, and announcements without dealing with complex product management tools.

Key features

  • Feedback boards with voting and comments: users can submit feature requests, vote on ideas, and discuss them, helping teams quickly understand demand and gather context.
  • Public roadmap with status tracking: display planned, in progress, and completed features so users can see what’s being worked on and what’s coming next.
  • Changelog and release announcements: share product updates and notify users when features they requested are shipped, helping close the feedback loop.
  • In app widgets and embeds: collect feature requests directly inside your product or website, reducing friction and increasing participation.
  • Custom branding and domain support: fully brand your feedback portal with custom domains, colors, and logos to match your product experience.

Pricing: starts at $25/month (Startup plan), which includes core feedback boards, roadmap, and changelog with up to 50 active ideas. Higher plans remove limits and add features like white labeling and advanced controls.

Frill is intentionally simple, which makes it easy to adopt but also means fewer advanced prioritization tools like revenue-based scoring or deeper segmentation. It works best for smaller teams, while larger teams managing high volumes of feedback may find it harder to organize and analyze requests at scale.


5. featureOS

FeatureOS product illustration.

FeatureOS is an all-in-one feature request and feedback management platform built for SaaS teams and product organizations that want to manage the entire feedback lifecycle in one place. It’s best suited for teams that need more than just a voting board and want structured prioritization, roadmaps, and user insights tied directly to feature requests.

Key features

  • Centralized feedback collection across channels: capture feature requests from widgets, email, support tools, and integrations, all organized into a single system for easier management.
  • AI-powered categorization and duplicate detection: automatically group similar requests, detect duplicates, and surface trends so teams can focus on real demand instead of noise.
  • Built in prioritization frameworks: prioritize feature requests using models like RICE or value versus effort, helping teams make data-driven product decisions.
  • Roadmaps with stakeholder visibility: create and share public or private roadmaps that connect directly to feature requests and keep users updated on progress.
  • Closed loop feedback system with changelogs: notify users when features are planned, in progress, or released through changelogs and in-app updates, improving transparency and engagement.

Pricing: starts at $60/month (Starter plan). A free trial is available with access to core features before upgrading.

featureOS covers the full feedback lifecycle, which can feel overwhelming for teams that only need a simple feature request board. The interface and feature set require some onboarding to fully understand. For very small teams, it may feel like more system than necessary compared to simpler tools.


6. Bettermode

Bettermode's landing page

Bettermode is a customer community platform built for SaaS companies and growing businesses that want to combine feedback, discussions, and engagement in one place. It’s best for teams that treat feature requests as part of a broader community strategy rather than a standalone product management workflow.

Key features

  • Community-driven feature request spaces: create dedicated areas where users can post ideas, discuss features, and engage with others, turning feedback into ongoing conversations instead of isolated requests.
  • Customizable feedback organization: structure feature requests using spaces, tags, and categories to group ideas by product area or use case.
  • Engagement-based prioritization signals: use comments, reactions, and activity levels to identify popular ideas instead of relying only on formal voting systems.
  • Integrations with product and analytics tools: connect feedback with tools like Slack, HubSpot, and analytics platforms to bring feature requests into existing workflows.
  • Highly customizable community platform: build branded portals, forums, and feedback hubs that match your product experience and keep everything in one place.

Pricing: starts at $399/month.

Bettermode is not a dedicated feature request tool, so it doesn’t include structured prioritization frameworks or advanced product planning workflows. Managing large volumes of feature requests can become messy without a proper feedback dashboard. Pricing can also increase quickly once you need deeper integrations, customization, or higher usage limits.


7. UserVoice

UserVoice product dashboard.
UserVoice's dashboard

UserVoice is an enterprise-level feature request and customer feedback platform built for large product teams that need structured, data-driven decision-making. It’s best suited for companies with high volumes of feedback that want to tie feature requests directly to customer data, revenue, and product strategy.

Key features

  • Centralized feedback collection across channels: capture feature requests from multiple sources, such as in-app widgets, support teams, and integrations, all in one system for easier management.
  • Advanced prioritization with customer data: prioritize feature requests using attributes like customer revenue, segment, or account value, helping teams focus on high-impact work.
  • Idea management with voting and trend tracking: users can submit, vote, and comment on ideas while teams analyze trends and identify the most important feature requests.
  • Feedback analytics and reporting: turn large volumes of feedback into insights with reporting tools that highlight demand, urgency, and product opportunities.
  • Internal collaboration and alignment tools: share insights across teams, connect feedback to roadmap decisions, and keep product, support, and leadership aligned.

Pricing is not available publicly.

UserVoice is powerful but clearly built for enterprise use, which makes it expensive and less accessible for smaller teams. The setup and onboarding process can take time, especially if you want to fully use its analytics and segmentation features. For teams that mainly need simple feature request boards and voting, it can feel like overkill.


8. UserSnap

Usersnap's feedback boards
UserSnap's feedback forum

UserSnap is a user feedback and feature request tool built for product teams, SaaS companies, and enterprise environments that need detailed, visual input from users. It’s best suited for teams that want to capture rich feedback with screenshots, videos, and user context, while still managing feature requests through structured workflows.

Key features

  • Visual feedback with screenshots and video: users can submit feature requests with annotated screenshots or screen recordings, giving teams clear context behind each request.
  • Feature request boards and feedback collection: collect and organize feature requests in one place, with options for users to submit ideas and provide input.
  • User segmentation and targeting: group feedback by user type, plan, or behavior, helping teams prioritize requests from high-value customers.
  • Surveys and in-app widgets: gather feature requests directly inside your product through customizable widgets and targeted surveys.
  • Integrations with product and dev tools: connect with tools like Jira, Azure DevOps, and Slack to turn feature requests into tasks and keep workflows aligned.

Pricing: starts at €39/month (Starter plan), which includes a limited number of projects, team members, and core feedback features.

UserSnap focuses heavily on visual feedback and bug reporting, so feature request management can feel secondary compared to dedicated tools. It also requires more setup and onboarding time, especially for teams that just want a simple voting board. Pricing increases quickly across plans, which can be a concern for smaller teams.


9. Sleekplan

Sleekplan

Sleekplan is an all-in-one feature request and feedback management tool built for startups and small to mid-sized SaaS teams that want a simple way to manage the full feedback loop. It works best for teams that want to collect feature requests, prioritize them, and communicate updates without using multiple tools.

Key features

  • Feedback boards with voting and discussion: users can submit feature requests, vote on ideas, and comment, helping teams understand demand and gather qualitative context.
  • Public roadmap and feature status tracking: share what is planned, in progress, or completed to keep users aligned with product direction.
  • Changelog with user notifications: announce new features and updates, helping close the feedback loop and keep users engaged.
  • In-app feedback widget: collect feature requests directly from your product or website, reducing friction and increasing submission volume.
  • Built in NPS and CSAT surveys: gather structured customer sentiment alongside feature requests, adding more context to prioritization decisions.

Pricing: starts at $13/month for the Starter plan, which includes core feedback boards, roadmap, and survey features. A free version and a free trial are available.

Sleekplan is easy to use but fairly limited when it comes to advanced prioritization. It lacks deeper segmentation, revenue-based scoring, and more advanced product planning workflows. As your feedback volume grows, the lack of filtering and customization options can make it harder to manage requests at scale.


10. Circle

Circle's landing page

Circle is an all-in-one community platform built for creators, SaaS companies, and online businesses that want to bring discussions, content, and user engagement into one place. It’s best suited for teams focused on building active communities, rather than structured feature request management systems.

Key features

  • Community discussions and idea threads: users can post ideas and feature requests as discussion threads, allowing feedback to surface organically through conversations and replies.
  • Custom spaces for organizing feedback: teams can create dedicated spaces for feature requests, grouping ideas by product area or topic to keep feedback structured.
  • Member segmentation and access control: manage who can submit or view feature requests using roles, permissions, and gated community areas.
  • Engagement tools like comments and reactions: instead of formal voting systems, Circle uses likes, comments, and activity signals to highlight popular ideas.
  • Integrations and API access: connect Circle with tools like Zapier and analytics platforms to push feedback into your product or development workflows.

Pricing: starts at $89/month for the Professional plan, which includes core community features, unlimited members, and basic workflows.

Circle is not built specifically for feature request management, so it lacks structured voting, prioritization frameworks, and dedicated feedback dashboards. It works better as a community hub than a product feedback tool. As a result, managing large volumes of feature requests can quickly become messy without additional tools layered on top.


11. Upvoty

Upvoty's landing page

Upvoty is a lightweight feature request and feedback management tool built for startups and small SaaS teams that want a simple way to collect and prioritize user ideas. It works best for teams that need a clean voting board and basic roadmap setup without dealing with complex product management systems.

Key features

  • Feature request boards with voting: users can submit ideas, vote on features, and comment on requests, helping teams clearly see what customers want most.
  • Public roadmap and changelog: share what is planned, in progress, or released, and keep users informed with updates tied to their requests.
  • Embeddable feedback widgets: collect feature requests directly from your app or website, reducing friction and increasing participation.
  • Feedback centralization and moderation: manage all feature requests in one place, with tools to review, organize, and moderate submissions.
  • Integrations with product tools: connect with tools like Slack, Jira, and Zapier to turn feature requests into tasks and keep workflows aligned.

Pricing: starts at $25/month for the base plan, typically limited to a single feedback board and a small number of tracked users, with higher tiers increasing board limits and capacity.

Upvoty is very simple, which makes it easy to use but also quite limited. It lacks advanced prioritization features like revenue-based scoring or deeper user segmentation. It also uses a per board pricing model, which can get expensive as your product or feedback volume grows.


12. FeedBear

FeedBear's landing page

FeedBear is a lightweight feature request and feedback management tool built for startups and small SaaS teams that want a simple way to collect and prioritize product ideas. It’s best for teams that care about ease of use and quick setup, without needing complex product management workflows.

Key features

  • Feedback boards with voting: users can submit feature requests, vote on ideas, and join discussions, helping teams quickly identify the most requested features.
  • Public roadmap and status tracking: share planned, in progress, and completed features on a public roadmap to keep users informed and aligned.
  • Changelog and update announcements: communicate product updates through a built in changelog, closing the feedback loop with users.
  • In app widget and embeddable boards: collect feature requests directly from your product or website, making it easy for users to submit ideas without friction.
  • Integrations with product tools: connect with tools like Slack, Jira, Trello, and Intercom to turn feedback into tasks and keep teams aligned.

Pricing: starts at $19/month (Lite plan, billed monthly). Cheapest plan includes 1 board, unlimited users and ideas, roadmap, changelog, and widget.

FeedBear is intentionally simple, which means it lacks advanced prioritization features like revenue-based scoring or deeper segmentation. It also does not include built-in support or communication tools, so most teams will need additional software alongside it. As feedback volume grows, its limited filtering and management capabilities can become a bottleneck.


13. Rapidr

Rapidr's product illustration.

Rapidr is a feature request and product feedback management tool built for SaaS teams and growing companies that want to centralize user feedback and turn it into clear product decisions. It’s best suited for teams that want a full feedback loop, from collecting requests to prioritizing them and sharing updates with users.

Key features

  • Centralized feedback boards: collect feature requests from customers and internal teams in one place, replacing scattered emails, chats, and spreadsheets.
  • Voting and prioritization system: users can vote and comment on feature requests, helping teams identify the most requested ideas and prioritize based on demand.
  • Public roadmap visibility: share planned and in-progress features through a public roadmap, giving users insight into what’s coming next.
  • Automated status updates and notifications: keep users informed when feature requests move from planned to in progress to released, helping close the feedback loop.
  • User segmentation and SSO: identify who is submitting requests and segment feedback based on users or accounts, which helps prioritize higher-value customers.

Pricing: starts at $49 per month for basic plans, with more commonly used plans starting at $49 per month for small teams.

Rapidr covers the full feedback lifecycle well, but it lacks more advanced prioritization tools like scoring frameworks or revenue-based prioritization. It also does not offer a free plan, which makes it harder to adopt for early-stage teams. As your team grows, pricing can scale quickly due to per seat costs.


14. UserBack

Website feedback tool: userback

Userback is a visual user feedback and feature request tool built for product teams, SaaS companies, and agencies that want to collect detailed, contextual input from users. It works best for teams that need more than simple idea boards and want to tie feature requests to real user behavior and product usage.

Key features

  • Visual feedback capture with context: users can submit feature requests alongside screenshots, annotations, and session recordings, which helps teams understand the exact problem or idea without back and forth.
  • Feature request portal with voting: collect, organize, and prioritize feature requests in a centralized portal where users can upvote and comment on ideas.
  • Session replay and technical metadata: every request can include session recordings, browser details, and user environment data, helping teams validate and prioritize requests based on real usage.
  • In-app feedback widgets: capture feature requests directly inside your product with customizable widgets, increasing submission rates and relevance.
  • Integrations with dev and support tools: sync feature requests with tools like Jira, ClickUp, and Slack to turn feedback into actionable tasks and keep teams aligned.

Pricing: starts at $7 per user per month (Team plan, billed annually). The cheapest plan is a free plan with unlimited feedback collection, limited projects, and basic features.

Userback leans more toward bug tracking and visual feedback than full feature request management, so prioritization workflows and roadmaps are not as strong as dedicated tools. Some feature request capabilities, like voting portals, require extra setup or higher plans. Per-user pricing can also get expensive as your team grows.


15. Savio

Savio's landing page

Savio is a feature request and customer feedback management tool built for B2B SaaS teams that want to centralize feedback from sales, support, and success teams. It’s best for companies that rely on customer data to prioritize features based on revenue impact rather than just votes.

Key features

  • Centralized feedback from multiple sources: collect feature requests from tools like Slack, HubSpot, Intercom, and Zendesk into one structured system.
  • Revenue-based prioritization: prioritize feature requests using customer data like MRR, account value, or plan, helping teams focus on high-impact work.
  • Advanced filtering and segmentation: filter requests by customer attributes, segments, or behavior to understand which features matter to which users.
  • Roadmap building from real feedback: turn structured feature requests into product roadmaps that reflect actual customer demand.
  • Close the loop with customers and teams: notify internal teams and customers when features are shipped, improving alignment and retention.

Pricing: starts at $39/month (Essential plan), which includes core feedback tracking, voting boards, and one roadmap. Additional seats are billed separately.

Savio is built around internal feedback aggregation, so it is less focused on public-facing feedback boards compared to tools like Canny. It also does not include built-in survey tools for collecting feedback directly from users. For smaller teams without strong CRM data, some of its core advantages are less relevant.

16. Fider

Fider landing page

Fider is an open-source feature request tool designed for startups and developers who want full control over their feedback system. It’s best for teams that prefer self-hosting or want a simple, transparent way to collect and prioritize feature requests.

Key features

  • Public feature request boards with voting: users can submit ideas, vote, and comment, making it easy to identify popular requests.
  • Open source and self-hosted option: run Fider on your own infrastructure, giving full control over data and customization.
  • Simple moderation and organization tools: manage feature requests with tags, statuses, and admin controls to keep feedback organized.
  • Email notifications and updates: keep users informed when feature requests change status or get implemented.
  • Clean and minimal interface: lightweight design makes it easy for users to submit and browse requests without friction.

Pricing: free and open source for self-hosted use, with hosted plans typically starting around $25/month, depending on usage and hosting provider.

Fider is intentionally simple, which means it does not include advanced prioritization, segmentation, or analytics features. It also requires technical setup if you choose the self-hosted route. Compared to more modern tools, it offers fewer integrations and automation capabilities.

17. UserJot

UserJot landing page

UserJot is a modern feature request and feedback tool built for SaaS teams that want a clean, fast way to collect and prioritize product ideas. It’s best for teams that want a balance between simplicity and structured feedback management without the complexity of enterprise tools.

Key features

  • Feature request boards with voting and comments: users can submit ideas, vote, and discuss requests, helping teams understand demand and context.
  • Public roadmap and changelog: share what’s planned, in progress, or released, and keep users informed about updates.
  • In-app widgets for feedback collection: collect feature requests directly inside your product to increase response rates.
  • Tagging and categorization: organize feedback by product area, feature type, or priority for easier management.
  • Integrations with product tools: connect with tools like Slack and Jira to turn feature requests into actionable tasks.

Pricing: starts at $29/month for core plans, with higher tiers adding more boards, integrations, and customization.

UserJot is still a newer tool, so it does not have the same depth of advanced prioritization or analytics as more established platforms. It also focuses more on simplicity, which can limit scalability for teams handling very large volumes of feedback.

Conclusion

Finding the right feature request software can seem like a chore because they can seem so similar. While each tool has unique strengths and limitations, choosing one that aligns with your team's size, workflow, and specific requirements is key.

Featurebase is a modern feature request tool that helps you collect all product feedback in one place with the help of integrations, surveys, and a public forum. You can connect your customer data to the feedback and prioritize ideas based on revenue, company size, and more to build what really matters.

It comes with a Free plan, and the onboarding is super simple, so there's no downside to trying it out! 👇

Start collecting & managing feedback with Featurebase for free →
Featurebase's feedback forumFeaturebase's feedback forum

FAQ

What is a feature request tool?

A feature request tool is a software solution that helps you collect, organize, and prioritize suggestions and feedback from customers and team members. These tools are essential for understanding user needs and improving products.

Why is a feature request tool important?

Feature request tools are crucial for efficiently managing customer feedback, preventing important ideas from being overlooked, and ensuring that your product development aligns with user needs. This can lead to improved customer satisfaction and retention.

What is the best Feature Request tool in 2025?

As of 2025, Featurebase stands out as the best feature request tool. It offers a comprehensive, all-in-one solution for managing and collecting feature requests and feedback. Featurebase combines an intuitive interface with powerful features like AI-driven duplicate post detection, customizable feedback boards, and prioritization frameworks.