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The modern Userback alternative for feedback decisions that grow revenue

Centralize user feedback, identify impactful product opportunities, and scale faster by building the right features.

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Free plan10-day free trialNo credit card required

Collect

Feedback, captured from everywhereinto one place

Explore integrations

  1. Create a product feedback community where users can request features, vote, and discuss ideas.

  2. Collect feedback and bug reports directly inside your product with widgets that match your brand.

  3. Feedback from your support chats and emails is extracted automatically by AI.

  4. AI extracts product feedback from your customer calls in Gong, Fathom, Granola and more.

  5. Automatically capture feedback from channels like Slack, Zendesk, HubSpot, and more.

ā€œIn the early days at Lovable, Featurebase became a cornerstone of our efforts to centralize and make sense of product feedback!ā€
The Lovable team
Prioritize

Build the right featuresbased on data

  1. See every customer behind a request, with their revenue and the exact words they used.

  2. See the total revenue behind every request and build what moves the needle first.

  3. Ask ChatGPT or Claude about your feedback. Our MCP gives them your data, so they find the themes.

  4. AI finds and merges duplicate requests automatically, so your backlog stays clean.

ā€œThe worst thing that can happen is building the wrong thing. Featurebase gives us the confidence to build what people actually want.ā€
Awni ShamahStaff Product Manager, Amplemarket
Communicate

Automatically close the loopwith everyone who asked

  1. Notify all relevant customers automatically when you ship their request.

    Status updates

  2. Show your users whatā€™s planned, in progress, and shipped in real time, on a public roadmap.

    Roadmaps

  3. Share product updates with a public changelog, emails to subscribers, and in-app announcements.

    Changelog

  4. Post your updates to your customersā€™ Slack channels, across every connected workspace.

    Slack broadcasts

Connect with your favorite tools

Connect Featurebase with your favorite tools in just a few clicks, with new integrations added constantly.

SlackLinearClickUpSalesforceGrainGranolaCursorClaude
IntercomJiraAzure DevOpsFathomGongDiscordSegmentChatGPT
ZendeskGitHubHubSpottl;dvFirefliesZapierFeaturebase MCPVS Code
Browse all integrations

Secure, reliable and proven at scale.
Ready for your next stage of growth.

Customer issues
30M+
Countries
186+
Customers
1,600+
Uptime
>99.99%

Your customer data, protected

Talk to salesExplore security
  • SOC 2 Type II
  • GDPR
  • CCPA

Trusted by fast-moving product teams

Read customer stories
ā€œThe team has loved having one central platform to manage all of the feedback. Itā€™s been much easier to get everyone involved compared to our old issues inbox.ā€
Dianne McEwanEngineering Manager
ā€œFeaturebase has become an essential part of how we build at Elementor, and I couldnā€™t imagine going back to the way things were before.ā€
Ido NavarroProduct Manager

Simple, transparent pricing.No sales calls. Start today.

See pricing

Growth

For fast-growing startups

$29per seat
/ month

Billed yearly

Get started for free

Everything in Free, plus

  • 5 boards & roadmaps
  • In-app feedback widget
  • Prioritize by revenue
  • User data syncing
  • Custom domain
  • API, MCP & webhooks
  • Integrations

Professional

For scaling & multi-team orgs

$59per seat
/ month

Billed yearly

Get started for free

Everything in Growth, plus

  • 10 boards & roadmaps
  • AI feedback analysis
  • Feedback from call recorders
  • HubSpot & Salesforce integrations
  • Multilingual support
  • Single Sign-On (SSO)
  • 20 free Lite seats

Enterprise

For large organizations

$99per seat
/ month

Billed yearly

Book a demo

Everything in Professional, plus

  • Unlimited boards & roadmaps
  • Multi-brand workspace
  • AI feedback categorization
  • Azure DevOps & Azure AD
  • Custom admin roles
  • SAML SSO & SCIM
  • 50 free Lite seats

Feedback is part of one Featurebase subscription, with your help desk, changelogs, and more. 10-day free trial, no credit card required.

Frequently asked questions

What is the best Userback alternative?

Featurebase is the modern Userback alternative: collect feedback from your portal, your app, support conversations and calls, prioritize it by the revenue behind it, and update everyone who asked when it ships. End users are unlimited on every plan.

Is there a free Userback alternative?

Yes. Featurebase has a Free plan. Our pricing grows with you. Start for free, and try any paid plan free for 10 days, no credit card required. See every plan on our pricing page.

Can I switch from Userback to Featurebase?

Yes! We have a quick automated migration from tools like Canny, Productboard, Frill and Beamer. For almost any other feedback tool, we can migrate your existing feedback, changelogs and more for you, with zero data loss. Just reach out via live chat or email. You can also import feedback with a CSV file.

Can I try Featurebase next to Userback?

Yes. Start on the Free plan or the 10-day trial, set up your board and the in-app widget, and invite your customers when you are ready.

How is Featurebase different from Userback?

Featurebase is much more than product feedback software. It is a suite of customer-facing tools that help product, marketing and support teams build products users love: a help desk with live chat and an AI agent, a help center, a changelog for product updates, and many integrations with other tools.

How does Featurebase help me collect feedback?

Featurebase is built to centralize feedback from different sources (your feedback portal, in-app widgets, support conversations, calls and integrations) into a single source of truth. Give your customers a voice by collecting their ideas and votes, and by discussing them with them. You can also measure NPS, CSAT and more with surveys. Set your product, support and GTM teams up for success!

How quickly can I start collecting feedback?

You can start collecting feedback right after you sign up, with a public feedback portal and one-click integrations. To collect feedback in your app, install one of our widgets.

Does it work with Linear and Jira?

Yes. Create an issue from a request or link an existing one, and sync status both ways. GitHub and ClickUp work the same way; Azure DevOps is on Enterprise.

How do customers hear about a change?

When you change a status, send an update to the request, to subscribed requesters by email, and to the support conversations linked to it.

Can I white-label Featurebase?

Yes! Plenty of customization options make your feedback portal, in-app widgets and emails match your brand. To remove all "Powered by Featurebase" branding, add full white-labeling for $69 per month on Professional or Enterprise.

Try the best Userback alternative for free.

Join 1600+ modern software companies building better products with Featurebase.

Start for freeGet a demo