The most powerful UserBack alternative for modern startups

Featurebase is the best UserBack alternative for modern startups looking to capture bug reports and manage feedback without any complexities.

"After testing multiple tools, Featurebase was the simplest, easiest, and most straightforward product feedback solution we found. We are using it for internal and external alignment. It has been super intuitive!"

- John, Product at

The Featurebase feedback portal showing already received user feedback.

Companies of all sizes Featurebase

Featurebase customer logo:
Featurebase customer logo:
Featurebase customer logo: Checkly.
Featurebase customer logo: Daybridge.
Featurebase customer logo: Tokun.
Featurebase customer logo: Usemotion.
Featurebase customer logo: Compass.
Featurebase customer logo: Fiberplane.
Featurebase customer logo: Screenstudio.

In-app widget with an accurate screenshot engine

Embed our lightweight bug reporting widget in your app to capture bug reports and feedback from your users.

Best screenshot accuracy.
Featurebase has one of the most accurate screenshot engines and editors to help you understand the issue better.
Apply a fully customized theme to the widget to match your brand and app design.
Product screenshot

Link user data to reports for easier debugging

Your users don't need to create a new account to submit bug reports. Automatically connect their data to help you better understand the issue and reduce friction.

Identify & auto-login users.
Easily identify and auto-login users from your app to Featurebase using our SDK.
View poster info.
Easily view the poster of the feedback, their email, and more to help you prioritize better.
Set up Single Sign-On (SSO) to handle the entire authentication process from your own app.
Product screenshot

Reduce support loads with self-serve community portals

Our self-serve portals ensure users find an answer to already resolved topics before submitting a new report.

Our AI suggests similar posts to bug reporters and helps you effortlessly combine duplicate requests into a single thread.
Show a leaderboard of the most helpful users to encourage participation and engagement.
Make it your own.
Serve your feedback portal on your own domain and customize it to match your brand.
Product screenshot

Crucial features you won't find in UserBack

We have built Featurebase from the ground up to be a modern and reliable alternative. Here are some unique features that you won't find in UserBack.

Unlike any feedback tool you've used

Carefully crafted to the last detail, so you can collect & manage feedback without any unnecessary complexities.

AI Suggestions

Eliminate Duplicate Feedback With AI detection

Our AI helps you effortlessly combine duplicate requests into a single thread.


An unmatched experience

A dashboard you'll enjoy using - manage feedback with ease

Designed for modern startups that don't want to deal with clunky or complex workflows and interfaces.


Plugs into your existing tools and workflows

Integrate with tools like Intercom, Linear, Slack & others to organize user feedback and its context in one place while seamlessly keeping your customers updated.

Loved by thousands of modern teams

Join thousands of teams that use Featurebase every day to collect, organize, and prioritize user feedback.

Import all your existing UserBack data in a few minutes

Migrating from UserBack to Featurebase is super simple, just upload a CSV file or reach out to us from the live chat!

Need more options?

We recently wrote a detailed article about the Best UserBack alternatives in 2024. If you are looking for more options, you can check out the other options from our recent blog post.