Blog ComparisonsWhat is the Best UserGuiding Alternative? 11 Top Competitors
What is the Best UserGuiding Alternative? 11 Top Competitors
UserGuiding too expensive or hard to use? Find the best UserGuiding alternative in our extensive list.

What good is a great product if it's not usable? Solving customers' pain points is one thing, but making the product accessible and easy to use is an entirely different ball game. In fact, it's one of the reasons so many startups fail every year despite being incredible on paper. To fix this, many companies use UserGuiding.
This product adoption tool helps businesses refine their user onboarding process, guide users throughout an app, get user analytics information, and much more. But it's also very expensive and difficult to customize, among other things.
If you're looking for a suitable UserGuiding alternative, we have 11 that will fit the bill. 👇
Shortlist of the 11 best UserGuiding alternatives:
But before we go into that, let's see what all the fuss is about with this tool. 🤔
What is UserGuiding? Top features

UserGuiding is a product onboarding and user engagement tool designed to help businesses improve their customer experience. It lets product teams create interactive onboarding flows, Help Centers, walkthroughs, and tooltips without requiring technical expertise or coding.
The platform is ideal for companies aiming to streamline user onboarding, reduce churn, and boost product adoption rates. UserGuiding offers a range of customizable and data-driven features, making it a go-to choice for startups, SaaS businesses, and enterprises.
Top features in UserGuiding
- Help Center: Provide self-service support by creating resource hubs within your product. Users can access tutorials, FAQs, or other content, reducing dependency on support teams.
- Interactive onboarding flows: Create step-by-step product tours and walkthroughs to guide users through your application. This ensures they understand how to use key features and maximizes the value of your product.
- Customizable tooltips and hotspots: Highlight specific features or sections of your product with eye-catching tooltips and hotspots. These can be tailored to fit your branding and messaging for a seamless user experience. Familiarize users with the most essential features and teach them how to navigate the user interface effortlessly.
- In-app messaging: Engage with users directly in your product by sending targeted announcements, updates, or tips to drive deeper engagement and retain users more effectively.
- Behavior-based triggers: Deliver the right message at the right time by setting up triggers based on user actions, preferences, or behaviors. This helps users stay engaged and navigate your product more easily.
- Product analytics & user insights: Gain valuable insights into user behavior, track your onboarding flows' performance, and identify improvement areas. These advanced analytics features enable data-driven decision-making to optimize the user journey.
UserGuiding is a user onboarding tool that stands out for its no-code capabilities, making it accessible for non-technical teams. It also integrates with popular tools like HubSpot, Intercom, and Google Analytics, allowing businesses to enhance their workflows and measure the impact of their onboarding strategies.
Why look for UserGuiding alternatives
UserGuiding is a great product, but it's challenging to get everything right with such complexity. These are the most common reasons people seek a better UserGuiding alternative.
1. The lack of customization options
It's hard to pinpoint just one issue as UserGuiding customers have multiple complaints about the customization based on their product. For example, one user doesn't like the inability to change access to the knowledge base and changelogs:
- "I wish when it came to the changelog and knowledgebase functions, it could be set up to be accessed only by Single Sign On users since our site is for internal use only and we don't want it to be public facing." (source)
Then there are problems with segmentation, such as this one:
- "We are still exploring all that UserGuiding has to offer, and the least favorite item if I am forced to come up with something, is our restrictions on User Segmentation. While segmentation is absolutely doable, the level of granularity we would need for our business is a bit of a speed hump for us." (source)
And even in development, things can get messy:
- "At times, we like to highlight a particular section of our web app during a walkthrough guide. While the tooltip can provide this, it can be difficult sometimes to place the tooltip without interfering or obstructing the underlying web content, since the tooltip has to point to the selected area. Perhaps the custom CSS Selector can assist with this, but that involves identifying the proper ID code, which can become a little complex." (source)
2. The customer support
With technical setup required, you may get stuck with the onboarding process in UserGuiding or struggle to find out how things work. There is abundant documentation in UserGuiding, but if you need customer support, they are only available through text and email. In other words, you can't hop on a call to troubleshoot something urgent.
3. The pricing
This user onboarding platform is only affordable if you're just beginning your product journey. UserGuiding bills their customers according to MAU or the number of monthly active users. The more users you have, the pricier it gets.
For example, with 1,000 monthly active users, you can get the cheapest plan for $69 per month. But that doesn't remove the UserGuiding branding, so you might look unprofessional in front of your product users. So, you opt for the $199 plan instead.
And all is fine and well until your user base starts growing. Once you hit 5,000 monthly active users, the cheapest plan becomes $160 per month, and the higher tier is now $374 monthly.

And these are prices with an annual contract. If you want to pay month by month, it becomes significantly more expensive.
So, before you start looking into purchasing UserGuiding, it's a good idea to evaluate your current users and projected growth.
Best 11 UserGuiding alternatives for 2025
Below, we look at some of the best product adoption tools that money can buy as your next UserGuiding alternative. We take a look at pricing, features, integrations, and much more to help you find your next product adoption platform.
1. Featurebase ✨

Featurebase (👋 that's us) is a modern product management tool that helps SaaS companies collect user feedback, reduce support loads, and announce product changes. It’s loved by thousands of product, marketing, and support teams from companies like Nature.com, User.com, and Screenstudio.
Instead of having 4+ different tools, Featurebase offers everything in one place to help you build products your users love:
- Feedback collection & voting: Create a community where users can request, vote, and comment on features or ideas, fostering user engagement and collaboration. Prioritize ideas by customers' revenue to build the most impactful features first.
- Changelog announcements: Announce product updates and increase feature adoption with neat in-app popups, notification emails, and a dedicated updates page.
- Help Center: Provide self-serve support with a beautiful knowledge base & bring help articles inside your product with a lightweight widget.
- Surveys (NPS, CSAT, etc.): Create targeted in-app surveys to ask users anything and measure customer satisfaction.
Plus, it integrates with your favorite tools already in your workflow, such as Linear, Slack, Intercom, Zendesk, and many more.

It comes with a Free plan and affordable pricing. You can try the paid plans without a credit card, so there's no downside to giving it a go.
We use Featurebase ourselves to build Featurebase, and while we're biased, it's one of the most irreplaceable tools in our toolset. But don't take our word for it—see what thousands of our customers are saying.
✨ Start building products users love with Featurebase for free →
2. Userpilot

Userpilot is a no-code digital adoption platform designed to enhance product onboarding, drive user engagement, and improve feature adoption. Its focus on personalized experiences and in-app guidance makes it a strong alternative to UserGuiding.
Top features
- In-app product tours: Create interactive, no-code product tours to onboard users and showcase features seamlessly.
- Behavior-based triggers: Deliver personalized guidance and messages based on user behavior, ensuring relevant and timely interactions based on product analytics.
- Onboarding checklists: Design custom checklists to guide users through critical steps and improve activation rates.
- Feature adoption tracking: Monitor how users interact with specific features to identify adoption bottlenecks and improve user engagement, and grow your monthly active users.
- User segmentation: Segment users by behavior, role, or demographics to deliver tailored onboarding experiences based on user analytics.
How it's better than UserGuiding: Offers more advanced behavior-based triggers, comprehensive feature adoption tracking, and stronger user segmentation capabilities for personalized onboarding experiences.
Pricing: starts at $249 per month
PS. You might want to check out some Userpilot alternatives as well.
3. Appcues

Appcues is a digital adoption platform that enables teams to create personalized onboarding experiences and in-app guidance. With its no-code interface and robust analytics, it is a strong alternative to UserGuiding for improving user engagement and feature adoption.
Top features
- No-code product tours: Design interactive product tours and walkthroughs without needing technical expertise, ensuring quick implementation.
- Onboarding checklists: Use customizable checklists to guide users through essential steps and improve activation rates.
- In-app messaging: Deliver contextual tooltips, modals, and announcements directly within your product to keep new users informed and engaged.
- Behavioral targeting: Target specific user segments based on behavior or demographics to create personalized onboarding experiences.
- Analytics and insights: Track user engagement and measure the success of your onboarding flows to refine your product adoption strategy.
How it's better than UserGuiding: Offers more robust analytics for tracking onboarding effectiveness, stronger behavioral targeting for personalization, and advanced in-app feedback capabilities for user engagement.
Pricing: starts at $250 per month
4. Whatfix

Whatfix is a digital product adoption platform that improves user onboarding and engagement with interactive walkthroughs, in-app guidance, and analytics. This product analytics tool is a powerful alternative to UserGuiding, especially for enterprise teams seeking robust customization and tracking.
Top features
- Interactive walkthroughs: Create step-by-step, no-code interactive guides to onboard users and highlight popular product features.
- Behavior-based triggers: Provide contextual guidance based on user actions, ensuring timely and relevant support.
- In-app tooltips and announcements: Deliver tooltips, banners, and pop-ups directly within your application to engage users and share product updates.
- Content localization: Translate onboarding flows and in-app content into multiple languages to support a global audience.
- Advanced analytics: Monitor user behavior and track onboarding effectiveness with detailed insights and metrics.
How it's better than UserGuiding: Provides more advanced analytics platforms, supports content localization for global teams, and offers robust behavior-based triggers for contextual onboarding experiences.
Pricing: not available publicly
5. Pendo

Pendo is a user onboarding platform that combines robust analytics, in-app guidance, and user feedback tools to enhance product onboarding and engagement. Its focus on data-driven insights and personalized experiences makes it a strong alternative to UserGuiding.
Top features
- In-app walkthroughs: Create interactive product tours and step-by-step onboarding flows for web and mobile apps without requiring any coding.
- Product usage analytics integrations: Track user behavior and feature adoption to identify bottlenecks and optimize the onboarding process.
- User feedback collection: Gather insights directly from users through surveys, polls, and NPS (Net Promoter Score) tools to improve onboarding and product features.
- Tooltips and announcements: Provide contextual guidance and share updates with users through in-app tooltips, modals, and banners.
- User segmentation: Deliver tailored onboarding experiences by targeting specific user groups based on demographics, behavior, or custom criteria.
How it's better than UserGuiding: Combines detailed product usage analytics with user feedback tools, offers advanced user segmentation for personalized onboarding, and includes robust survey capabilities for gathering actionable insights.
Pricing: Pendo's pricing reportedly starts from somewhere near $30k/year. However, the exact numbers are not available publicly.
Check out the best affordable Pendo alternatives →
6. Chameleon

Chameleon is a digital product adoption platform that focuses on creating personalized onboarding experiences and in-app guidance. Its flexibility and integration capabilities make it a strong alternative to UserGuiding for teams looking to improve user engagement and product adoption.
Top features
- Interactive product tours: Build step-by-step, no-code product tours to onboard new users and highlight key features seamlessly.
- Tooltips and hotspots: Provide contextual guidance with tooltips and hotspots to help users navigate your product more effectively.
- User segmentation: Deliver personalized onboarding experiences by targeting specific user groups based on behavior, demographics, or other custom attributes.
- A/B testing: Test different onboarding flows and in-app messages to determine which strategies work best for improving user engagement.
- Integration with analytics tools: Sync with tools like Google Analytics, Mixpanel, and Segment to enhance tracking and optimize user onboarding flows.
How it's better than UserGuiding: Includes A/B testing for optimizing onboarding strategies, offers flexible user segmentation for personalization, and provides seamless integration with analytics tools for enhanced tracking and insights.
Pricing: depends on the number of your monthly active users, but starts at $279 per month
7. Scribe

Scribe is a process documentation tool designed to automatically create step-by-step guides by capturing user actions. Its focus on simplifying knowledge sharing and process onboarding makes it a unique alternative to UserGuiding, particularly for teams needing quick and detailed documentation.
Top features
- Automated guide creation: Generate step-by-step guides automatically by recording your actions, saving time and effort in documentation and refining the user onboarding process.
- Customizable instructions: Edit and enhance guides with annotations, screenshots, and descriptions to create better user onboarding experiences.
- Browser extension: The Scribe extension captures processes directly within your browser, ensuring seamless workflow integration.
- Collaboration tools: Share guides with team members or clients via a link or export them to PDF, making it easy to distribute knowledge.
- Integration with other tools: Embed guides into platforms like Confluence, Notion, or Slack for streamlined access and collaboration.
How it's better than UserGuiding: Focuses on automating guide creation, integrates seamlessly with documentation tools, and offers detailed process capture for efficient knowledge sharing.
Pricing: starts at $12 per seat per month
8. Product Fruits

Product Fruits is a digital adoption platform designed to create interactive onboarding flows, in-app guides, and product tours. Its focus on enhancing user engagement and providing contextual support makes it a strong alternative to UserGuiding.
Top features
- Interactive onboarding flows: Build step-by-step onboarding flows and guides to help users quickly understand and adopt your product features.
- In-app widgets: Embed help content, product guides, and feedback forms directly into your app for contextual user support.
- Custom branding: Customize the appearance of your onboarding elements and in-app widgets to align with your company’s branding.
- User feedback collection: Gather feedback through in-app surveys and forms to improve product features and the user experience.
- Analytics and insights: Monitor user interactions with onboarding flows and guides to measure engagement and identify areas for improvement.
How it's better than UserGuiding: Offers in-app widgets for contextual support, includes built-in feedback collection tools, and provides customizable branding for a cohesive user experience.
Pricing: depends on the number of monthly active users and starts at $79 per month
9. Supademo

Supademo is a user-friendly tool for building interactive product demos and onboarding experiences. Its focus on creating engaging, no-code tutorials and guides makes it an excellent alternative to UserGuiding for enhancing product adoption.
Top features
- Interactive product demos: Quickly create step-by-step interactive demos that showcase features and guide users through your product.
- AI-powered personalization: Use AI to enhance demos with text annotations, voiceovers, and translations for a more tailored user experience.
- No-code editor: Build demos and tutorials without coding skills, enabling fast and efficient content creation.
- In-app guidance: Embed demos directly into your application to provide users contextual support and assistance.
- Analytics and feedback: Track user engagement with demos and collect feedback to optimize the onboarding experience.
How it's better than UserGuiding: Focuses on creating interactive product demos, offers AI-powered personalization for a tailored experience, and includes advanced analytics for tracking demo engagement.
Pricing: starts at $27 per creator per month
PS. Featurebase also integrates with Supademo to help you deliver in-app product demos.
10. Userflow

Userflow is a digital adoption platform designed to help businesses create in-app onboarding flows, tooltips, and product tours. Its focus on flexibility, speed, and user engagement makes it a compelling alternative to UserGuiding.
Top features
- No-code onboarding flows: Build fully customizable onboarding flows and product tours without writing a single line of code.
- In-app tooltips and modals: Provide contextual guidance with tooltips, modals, and banners to help users navigate your product effectively.
- User segmentation: Target specific user groups with personalized onboarding flows based on behavior, role, or custom attributes.
- Collaboration tools: Work with your team in real time to design and refine onboarding experiences, ensuring alignment across departments.
- Advanced analytics: Monitor user engagement, track feature adoption, and optimize onboarding flows using detailed data insights.
How it's better than UserGuiding: Offers faster onboarding flow creation with no-code tools, stronger real-time collaboration features, and advanced analytics for tracking and optimizing user engagement.
Pricing: starts at $240 per month
11. WalkMe

WalkMe is a comprehensive digital adoption platform that improves user onboarding, engagement, and product adoption. Its robust features and scalability make it a strong alternative to UserGuiding, especially for large enterprises.
Top features
- In-app guidance: Create step-by-step walkthroughs, tooltips, and pop-ups to guide users through complex processes and features.
- Behavioral analytics: Track user interactions to understand behavior, identify friction points, and optimize the user experience.
- Automation capabilities: Automate repetitive tasks and workflows to reduce user effort and improve productivity.
- Content localization: Provide multilingual support for onboarding flows and in-app guidance to cater to a global audience.
- Integration with enterprise tools: Seamlessly integrate with platforms like Salesforce, Workday, and SAP to enhance workflows and align with enterprise systems.
How it's better than UserGuiding: Offers automation for repetitive tasks, enterprise-grade integrations, and advanced behavioral analytics for optimizing user onboarding and engagement.
Pricing: not available publicly
Conclusion
UserGuiding is an exceptional user onboarding tool with various features that can transform any SaaS product. But the reality is that it can get brutally expensive fast, and that it might not provide the best user experience to your team or your customers because of its lack of customization options.
Featurebase is a modern and powerful UserGuiding alternative. It helps you replace 4+ tools by letting you collect feedback, announce product updates, build a Help Center, and run surveys. It has helped thousands of companies, like Senja, User.com, and Screenstudio, reach the next level by giving them the tools to build products users love.
What's best is that it comes with a Free plan, and the onboarding is super simple, so there's no downside to trying it out! 👇
✨ Start building products your users love with Featurebase for free →

The all-in-one tool for customer feedback, changelogs, surveys, and more. Built-in the 🇪🇺.