Featurebase Blog

Helping product teams & founders build better products with guides on customer feedback, roadmaps, and product management.

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Best customer retention software for businesses in 2025.

Top 10 Customer Retention Software to Reduce Churn in 2025

Building a great product is one thing – keeping customers around is another. Churn can quietly kill even the fastest-growing businesses if left unchecked. In this guide, we’ll cover the best customer retention tools in 2025 to help you boost loyalty, reduce churn, and grow sustainably!

Use Case vs User Story: 6 Key Differences (+ Examples)

Use case and user story: what's the difference, and which should you use? We'll show you key differences and examples you can learn from.

What is a customer feedback loop illustration

What is a Customer Feedback Loop and How Does it Work?

Find out what a customer feedback loop is, why it's important, and how to close it.

Full customer feedback management guide with best tool.

What is Customer Feedback Management?

Find out what customer feedback management is, how it works and why it matters.

Top 13 Product Management Tools for Busy PMs

The best product management tools for collecting and managing feedback and building a better tool.

The Complete Guide to Digital Product Management

The complete guide to digital product management: what, how and where to get started.

Customer feedback analysis for startups.

Customer Feedback Analysis: Step-by-step Guide (2025)

The full guide on customer feedback analysis: what to do and how to extract the best customer insights.

the best product roadmap tools for saas in 2025

Top 11 Product Roadmap Tools for SaaS Companies in 2025

The best free and paid product roadmap tools to help you communicate product changes to your customer base.

What are Release Notes? Definition, Examples & How-to Guide

Communicating product updates is crucial to increase new feature adoption. This guide will show you how to create release notes and changelogs that keep your users informed and engaged. This is your last stop for everything you need to know about release notes.

Top 7 Public Roadmap Tools for SaaS Companies in 2025

In this post, you'll find the perfect roadmapping tool for your SaaS. We've compared the top 7 roadmap tools of 2025, analyzing their pros, cons, and pricing to help you make the best choice!

Feature Voting - The Ultimate Guide for 2025

Find out what feature voting is, why it's important, its pros and cons and how to implement it in your product

Step-by-step guide to optimizing the product management process.

Product Management Process: The 2025 Guide

Want to build a product management process that takes your startup to the next level? In this post, we'll share our own experiences and practical tips on how we've achieved this. Let's get started!

Best product roadmap examples for SaaS companies.

8 Best Product Roadmap Examples for SaaS Startups

Here you'll find the best examples of SaaS product roadmaps and get a step-by-step guide on creating your own. We'll go over the product roadmaps of some of the most popular SaaS companies like Clickup and Mixpanel. Let's get into it!

What is Product-Led Growth (PLG) and why does it matter?

Product-Led Growth (PLG): Overview & Real-world Examples

Find out why Product-Led Growth is taking over the SaaS world and the strategy behind the success of companies like Notion and Grammarly. We'll dive into what PLG is, how it's changing the SaaS industry, and how you can use it - with real examples and tips.

12 Best PLG Tools for Product-Led Growth in 2025

Growing a SaaS business in 2025? A PLG strategy can help you scale faster, lower costs, and keep users engaged—all without relying on a huge sales team. In this post, we share our top 12 PLG tools that helped us bootstrap our SaaS to over $500k in recurring revenue!

Product Insights: Definition, Examples, and How to Collect Them

Wondering what the most impactful thing to build next is? Relying on gut instinct often wastes time on features your users don’t need. But what if you could identify user pain points and turn them into impactful decisions? That’s what product insights are for—let’s dive in!

Feature Request Management: The Ultimate Guide for 2025

Tired of drowning in feature requests and unsure which features to build next? With the right approach, you can turn your customers' ideas into valuable product decisions. In this post, we'll discuss how and bring examples. Let's get into it!

Product service management definition, guide, and tips.

What is Product Service Management? Guide, Examples & Tips

What exactly is product service management, and how can you get good at it? Many confuse it with product management, but in reality, they are very different. So, what makes this role so essential, and what skills do you need to become a pro? Let’s dive in.

Featurebase x Supademo integration guide illustration.

Featurebase x Supademo: Better Product Updates & Help Articles

Learn how to leverage Featurebase and Supademo to take your feature releases and product documentation to another level using interactive demos!

15 Best Public Roadmap Examples for SaaS in 2025

Public roadmaps are reshaping the SaaS industry - offering a new level of transparency and customer engagement. Dive into our blog to see the best examples, get a step-by-step guide on creating your own, and discover why this approach is revolutionizing customer relationships.

Product Delivery Explained: How to Develop a Winning Strategy

Great product people know that good ideas alone don’t guarantee success. In this guide, we’ll cover the key steps to help you navigate the product delivery process and bring products to market smoothly. Let’s get into it!

What's the difference between a Head of Product, a CPO, a VP of Product, and product managers?

What Does a Head of Product Do? (vs. Product Manager)

As your product team expands, bringing on a Head of Product becomes essential. But what does this role truly entail, and how does it stand apart from other product positions? Let’s break it down.

A guide on featured and popular products.

Featured and Popular Products: Definition + Examples

Showcasing featured and popular products is a great way to squeeze more conversions out of your website. Here is what they are and how they work.

Feature Parity: What It Is and How to Avoid the Feature Parity Trap!

What does feature parity really mean, and should it be a concern for you as a SaaS business owner? Let’s look at the different types of feature parity and what they mean.

What Is Lean Product Management and How To Use It?

Many startups and their products will miss the mark. To build a successful product, you need a deep understanding of your customers’ needs and a willingness to iterate. Today, we'll explore the core principles of lean product management and provide a step-by-step guide to executing it successfully.

Rice score prioritization guide and definitio

RICE Score Framework: Definition, Template, and Prioritization Guide

Having a backlog full of feature ideas is great, but how do you decide which ones deserve your team's resources the most? The RICE score provides a data-driven framework to prioritize features with the most potential, ensuring your roadmap is strategically aligned with your goals.

What is a Customer Advisory Board and How to Create it?

A customer advisory board is a selection of your best customers whose feedback can fuel your business growth. Here is how you can create one.

How to Organize Customer Feedback: A Practical Guide

Having a lot of feedback on your plate is a great problem to have. Today, we show you how to organize customer feedback and make sense of it.

What is a product vision and how to create a good one.

Product Vision: 7 Essential Steps to Define Yours Successfully

Creating a compelling product vision is the cornerstone of successful products and startups. Discover the 7 critical steps to define a vision that inspires your team and resonates with your customers. Let's get into it!

Building an effective product launch strategy guide.

The Founder’s Guide To an Effective SaaS Product Launch Strategy

Launching a SaaS product can set the course for your startup's future. Learn key strategies to grab attention, manage risks, and ensure your product launch is successful with this comprehensive guide.

15 product management frameworks for Product Managers.

The Only 15 Product Management Frameworks PMs Need

Looking for product management frameworks to help you prioritize your roadmap? In this post, we've listed the 15 best frameworks that all PMs should know. Let's dive in!

The differences between product owners and product managers.

Product Owner vs. Product Manager: Key Differences

The roles of Product Owner and Product Manager can cause a lot of confusion. After all, the titles are super similar! But the reality is far from that. In this post, we'll break down the key differences between them once and for all.

The Best Product Management Books for Startups in 2025

Looking for the Best Product Management Books? In this post, we've listed 5 of our favorite books that have helped us as founders build a successful product and a startup. Let's get into it!

Illustration for the blog about the differences between bugs and features.

Bug vs feature: What's the difference and which to prioritize?

Struggling to decide what to fix or build next? In this post, we'll tackle the common product dilemma: is it a bug or a feature, and which should you prioritize? Tag along for practical strategies and case studies to drive your product forward effectively!

Complete guide of announcing product updates effectively.

How to announce product updates & new features successfully (with examples & templates)

Announcing product updates is essential to increase new feature adoption. This guide will show you how to create effective product announcements that keep your users informed and engaged. This is your last stop for everything you need to know about product updates.

What does a product manager do? Role of a product manager.

What does a product manager actually do?

Product Managers (PMs) are the all-stars who expertly balance customer wants, market demands, and company goals to create amazing products. In this blog, we'll dive deep into what PMs really do, covering everything from their daily tasks to the secrets of becoming successful in this field.

Top 12 feature prioritization frameworks - how to pick the best one?

Choosing the right features to work on can be tough, but with the right framework, it's easier. From the Value vs. Effort Matrix to ICE Score, we've covered the top 12 methods to help you decide what to build next. Dive into our guide to find the best fit for your team.

Should Your Company Have a Public Roadmap?

Exploring the idea of a public roadmap? In this blog, I'll dive deep into all the pros and potential drawbacks to help you figure out if you should have one for your company.

Our 6-step guide to planning and prioritizing product roadmaps.

A Simple 6-Step Guide to Plan & Prioritize Your Product Roadmap Effectively

Building or prioritizing a product roadmap? Our blog breaks it down into 6 simple steps. Learn to pick the right features and make a plan that is finely balanced between your user's ideas and your own long-term vision.

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